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PROCUREMENT OPPORTUNITY

Payment Exception Service

Department for Work & Pensions · Planned procurement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 04:43.

Opportunity overview

Payment Exception Project is a cash-out service required to fulfil the Secretary of State obligation to ensure payment of entitlement to customers who do not have a transactional account (bank, building society, credit union). The service supports unbanked customers to receive payment of entitlement through an alternate method of payment to that of the BACS payment process, on a date of payment entitlement.

Classification

  • CPV66000000 — Financial and insurance services

Lots

  • Lot 1£15.9m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-055108
Status
planned
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
26 Jan 2026, 23:59

Tender Period

Ends
11 Sept 2025, 23:59

Communication

Future Notice Date
9 Sept 2025, 23:59

Enquiry period

Ends
28 Aug 2025, 23:59

Submission terms

Languages

en

Lots and requirements

Entry 1
Id
1
Status
planned
Has Renewal
Yes

Value

Amount
15,945,022
Currency
GBP
Including VAT
19,134,026

Renewal

Description
Allow the safe transition across to a replacement service and provides payment continuity to customers.

Suitability

Sme
Yes

Contract period

Ends
4 Feb 2029, 23:59
Starts
5 Feb 2026, 00:00
Max Extent Date
4 Feb 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
66000000
Scheme
CPV
Description
Financial and insurance services

Planning and budget

Documents

Entry 1
Id
034109-2025
Format
text/html
Notice Type
UK3
Description
Planned procurement notice on Find a Tender
Document Type
plannedProcurementNotice
Published
20 Jun 2025, 14:53
Entry 2
Id
047418-2025
Format
text/html
Notice Type
UK1
Description
Pipeline notice on Find a Tender
Document Type
plannedProcurementNotice
Published
8 Aug 2025, 16:29

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PJCP-7274-TLRQ
Name
Department for Work & Pensions

Roles

buyer

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
SW1H 9NA
Country Name
United Kingdom
Street Address
Caxton House 7th Floor 6-12 Tothill Street

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PJCP-7274-TLRQ
Scheme
GB-PPON

Contact

Name
Louise Rice

Recorded locations

  • Buyer location · London · UKI32 · SW1H 9NA · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-055108-2025-08-08T16:29:32+01:00Planned procurement notice on Find a Tender ·