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PROCUREMENT OPPORTUNITY

EOL AI Customer Chat Bot

British Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 23:57.

Opportunity overview

British Council is looking to award and contract to an expert service provider with an already tried and tested AI powered Chat bot to support with customer journey on its English Online website.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

AWTG Limited

Matched by number
Contract value
£169k
Awarded
Not supplied
Contract signed
7 Nov 2025
Including VAT
£202.8k
Award ID
1
Status
active
Identifier
GB-COH 05793772
Location
London, UKI73, W3 7SR, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2025/S 000-033868
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
British Council
Id
GB-PPON-PHTN-1551-GCQH

Identifier

Scheme
GB-PPON
Id
PHTN-1551-GCQH

Address

Street Address
1 Redman Place
Locality
London
Postal Code
E20 1JQ
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Name
Aung Thein

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
AWTG Limited
Id
GB-COH-05793772

Identifier

Scheme
GB-COH
Id
05793772

Address

Street Address
8 Canham Mews, Canham Road
Locality
London
Postal Code
W3 7SR
Country
GB
Country Name
United Kingdom
Region
UKI73

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48481000
Description
Sales or marketing software package

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-05793772
Name
AWTG Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Terms of Service
Status
active
Has Renewal
Yes
Above Threshold
No
Date Signed
7 Nov 2025, 00:00

Period

Starts
17 Nov 2025, 00:00
Ends
1 May 2026, 00:59
Max Extent Date
1 May 2030, 00:59

Renewal

Description
The Contract awarded will be originally for a period of 6 month during which the selected supplier will deliver a proof of concept. After this in case of success of this proof of concept the British Council may extend the agreement 4 further times with each extension no longer than 1 year each.

Value

Including VAT
202,788
Amount
168,990
Currency
GBP

Documents

Entry 1
Id
A-7668
Document Type
contractSigned
Format
application/octet-stream
Entry 2
Id
010713-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
5 Feb 2026, 17:02
Format
text/html

Recorded locations

  • Buyer location · London · UKI41 · E20 1JQ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 010713-2026Contract details notice on Find a Tender ·