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PROCUREMENT OPPORTUNITY

Digital Alarm Installation and Resident Communications

Housing 21 · Contract details notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 21:39.

Opportunity overview

Housing 21 were seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The solution is expected to harness technology to provide enhanced engagement features, bringing substantial benefits to both our staff and residents. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1014203835

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

APPELLO SMART LIVING SOLUTIONS LIMITED

Matched by number
Contract value
£11m
Awarded
Not supplied
Contract signed
11 Sept 2025
Including VAT
£13.2m
Award ID
1
Status
active
Identifier
GB-COH 01444995
Location
New Milton, UKJ36, BH25 5NN, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-054fd5
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Housing 21
Id
GB-PPON-PGTG-9145-PMNM

Identifier

Scheme
GB-PPON
Id
PGTG-9145-PMNM

Address

Street Address
Tricorn House, 51-53 Hagley Road
Locality
Birmingham
Postal Code
B16 8TP
Country
GB
Country Name
United Kingdom
Region
UKG31

Contact

Name
Manjeet Singh Sandhu
Telephone
03007901193

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
APPELLO SMART LIVING SOLUTIONS LIMITED
Id
GB-COH-01444995

Identifier

Scheme
GB-COH
Id
01444995

Address

Street Address
Oregon House
Locality
New Milton
Postal Code
BH25 5NN
Country
GB
Country Name
United Kingdom
Region
UKJ36

Contact

Name
Gareth Bracher

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
45310000
Description
Electrical installation work
Entry 2
Scheme
CPV
Id
72222300
Description
Information technology services
Entry 3
Scheme
CPV
Id
72267100
Description
Maintenance of information technology software
Entry 4
Scheme
CPV
Id
79512000
Description
Call centre

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-01444995
Name
APPELLO SMART LIVING SOLUTIONS LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
12 Sept 2025, 00:00

Period

Starts
1 Oct 2025, 00:00
Ends
30 Sept 2028, 23:59
Max Extent Date
30 Sept 2030, 23:59

Renewal

Description
The contract term is three years with the option of a two year extension.

Value

Including VAT
13,200,000
Amount
11,000,000
Currency
GBP

Documents

Entry 1
Id
A-12023
Document Type
contractSigned
Format
application/pdf
Entry 2
Id
013359-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
13 Feb 2026, 12:06
Format
text/html

Recorded locations

  • Buyer location · Birmingham · UKG31 · B16 8TP · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 013359-2026Contract details notice on Find a Tender ·