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PROCUREMENT OPPORTUNITY

Customer Experience Platform

Rotherham Borough Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 04:34.

Opportunity overview

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice forms part of a market research exercise aimed at assessing current market capabilities and understanding whether potential suppliers are able to meet the Council's requirements as outlined in a Request for Information (RFI) document. Organisations that believe they can meet these requirements and are willing to share relevant insights or information that may assist the Council in shaping its approach are invited to complete the RFI via the YORtender portal at www.yortender.co.uk.

Classification

  • CPV48000000 — Software package and information systems

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
25-069
Status
planning
Main Procurement Category
goods

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning

Contract period

Ends
17 Dec 2031, 23:59
Starts
18 Dec 2026, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKE31
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems

Planning and budget

Documents

Entry 1
Id
033460-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
18 Jun 2025, 16:17

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
8 Jul 2025, 23:59
Description
Engagement in this exercise is via YORtender: https://yortender.eu-supply.com/ctm/supplier/publictenders?B=YORTENDER There is a timetable included within the RFI document. All correspondence in relation to this exercise will be carried out via the YORtender portal. Submissions to be returned via the YORtender portal by 08/07/2025.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PGYC-3376-BGQP
Name
Rotherham Borough Council

Roles

buyer

Address

Region
UKE31
Country
GB
Locality
Rotherham
Postal Code
S60 1AE
Country Name
United Kingdom
Street Address
Riverside House, Main Street

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PGYC-3376-BGQP
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · Rotherham · UKE31 · S60 1AE · United Kingdom
  • Delivery location · UKE31 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-054f5a-2025-06-18T16:17:54+01:00Preliminary market engagement notice on Find a Tender ·