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PROCUREMENT OPPORTUNITY

Managed Service Provider Contract

BORDER TO COAST PENSIONS PARTNERSHIP LIMITED · Contract details notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 00:47.

Opportunity overview

Border to Coast intends to appoint a partner organisation to support core capabilities necessary to manage its existing infrastructure and achieve its future ICT objectives. This includes the oversight of the existing infrastructure and provision of corporate ICT solutions to enable Border to Coast to operate its core business using latest technologies deployed in a modern and flexible environment. The ICT Managed Service will manage and oversee the cloud based collaborative platform to allow Border to Coast to manage and deliver its investment portfolio effectively and securely. This will include hardware, infrastructure, communications, service support, cyber and data resilience capabilities. Border to Coast currently operates on a single site with circa. 180 users, and has adopted standard Microsoft 365 solutions, with additional Business Central (Finance), CRM and Data modules deployed across the business.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

KOCHO GROUP LIMITED

Matched by number
Contract value
£7m
Awarded
Not supplied
Contract signed
14 May 2026
Including VAT
£8.4m
Award ID
1
Status
active
Identifier
GB-COH 04308824
Location
Cardiff, Wales, UKL22, CF10 3FD, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN765254/CON1001252
Status
complete
Procurement Method
open
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
BORDER TO COAST PENSIONS PARTNERSHIP LIMITED
Id
GB-COH-10795539

Identifier

Scheme
GB-COH
Id
10795539

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PZTH-6472-NGDG

Address

Street Address
5th Floor Toronto Square
Locality
Leeds
Postal Code
LS1 2HJ
Country
GB
Country Name
United Kingdom
Region
UKE42

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
KOCHO GROUP LIMITED
Id
GB-COH-04308824

Identifier

Scheme
GB-COH
Id
04308824

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PNRZ-4887-GTLT

Address

Street Address
2 Kingsway, 4th Floor
Locality
Cardiff, Wales
Postal Code
CF10 3FD
Country
GB
Country Name
United Kingdom
Region
UKL22

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
30200000
Description
Computer equipment and supplies
Entry 2
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 3
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Procurement Categories

goods

Suppliers

Supplier 1
Id
GB-COH-04308824
Name
KOCHO GROUP LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Managed Service Provide Contract
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
15 May 2026, 00:00

Period

Starts
17 May 2026, 00:00
Ends
16 May 2030, 23:59
Max Extent Date
16 May 2034, 23:59

Renewal

Description
Initial contract term of 4 years followed by 2 optional extensions of 2 years each (8 years in total)

Value

Including VAT
8,400,000
Amount
7,000,000
Currency
GBP

Documents

Entry 1
Id
A-17492
Document Type
contractSigned
Format
application/pdf
Entry 2
Id
054352-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
9 Jun 2026, 14:52
Format
text/html

Agreed Metrics

Entry 1
Id
1
Title
Call answer times
Description
Answer all calls within 20 seconds per service period
Entry 2
Id
2
Title
First time fix
Description
Resolve at least 80% of incidents at first contact
Entry 3
Id
3
Title
Network uptime availability
Description
Network uptime availability must be at least 99.99% availability

Recorded locations

  • Buyer location · Leeds · UKE42 · LS1 2HJ · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 012407-2026Contract award notice on Find a Tender ·
  2. 054352-2026Contract details notice on Find a Tender ·