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PROCUREMENT OPPORTUNITY

Ostara Care Call

Newcastle City Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 19:36.

Opportunity overview

The Ostara service is operated by Newcastle City Council (NCC) and provides home care service to around 3,000 customers, with an ambition to grow further. The service is considering options for the possible future procurement of a new telecare, telehealth and lone working solution. The City Council is looking to engage with suppliers to understand how they would do it and what they would like to see in the scope of a contract. This market intelligence will help inform the scope of a potential contract. All updates will be posted via: Open: https://www.open-uk.org/ Project Reference: 008777 - Ostara Care Call

Classification

  • CPV48000000 — Software package and information systems
  • CPV50111100 — Vehicle-fleet management services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
008777
Main Procurement Category
services
Above Threshold
Yes
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Amendments

Entry 1
Description
This procurement exercise has been postponed following an internal review. Further information will be issued to the market in due course.
Id
015648-2026

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Contract period

Starts
31 Mar 2026, 00:00
Ends
30 Mar 2029, 23:59
Max Extent Date
30 Mar 2032, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
50111100
Description
Vehicle-fleet management services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
All updates will be posted via: Open: https://www.open-uk.org/ Project Reference: 008777 - Ostara Care Call
Due
2 Jul 2025, 23:59
Status
scheduled

Documents

Entry 1
Id
015648-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
20 Feb 2026, 12:18
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Newcastle City Council
Id
GB-PPON-PBHM-6848-TWYG

Identifier

Scheme
GB-PPON
Id
PBHM-6848-TWYG

Address

Street Address
Civic Centre
Locality
Newcastle Upon Tyne
Postal Code
NE1 8QH
Country
GB
Country Name
United Kingdom
Region
UKC22

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Newcastle Upon Tyne · UKC22 · NE1 8QH · United Kingdom
  • Delivery location · UKC · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 015648-2026Preliminary market engagement notice on Find a Tender ·