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PROCUREMENT OPPORTUNITY

NEL Primary Care Clinical Information and Facilitation Service

NHS North East London Integrated Care Board · Contract details notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 08:22.

Opportunity overview

NHS North East London (NEL) ICB (hereafter referred to as "the Authority") is seeking to procure the NEL Primary Care Clinical Information and Facilitation Service ("the Services") via an Open Procedure in accordance with the Procurement Act 2023 ("the Act" / "the Regulations"). The Procurement is being managed by NHS London Commercial Hub (NHS LCH) hosted by NHS North East London, on behalf of the Authority. The contract will start on the 1st of July 2026 and run for a period of 3 years until the 30th of June 2029. The Contract may be extended for an additional period of up to 2 years until the 30th of June 2031, at the sole discretion of the Authority. The indicative annual value of the proposed contract was £850,000, making the indicative total value of the proposed contract £2,550,000 + £1,700,000 (5-year Total = £4,250,000) exclusive of VAT. The core purpose of the service is to improve and standardise the quality of clinical data and coding in GP practices, through the provision of expert advice and clinically informed support in relation to practice systems and data. The service will help foster a learning health system for quality improvement, improving the prevention, detection and management of disease and to help reduce health inequalities. The service will provide timely and standardised data searches and reports to facilitate both contractual compliance and quality, enabling early identification of risk and under-performance. Advice and support will be provided mainly to GP practices, PCNs and neighbourhoods (once established). The service will be aligned to nationally and locally commissioned services, allowing for appropriate variation between practices, PCNs and Places, and will be standardized to ensure equity across NEL. Additional advice and support will be provided to commissioning teams, to ensure understanding of practice clinical data, systems and coding - and to ensure (as much as possible) consistency, between practices and NEL, of the data usage. The provider will also extract, format and present data to service users for multiple purposes, including (but not limited to) payment claims, data validation, call/recall, tracking, service planning, and analysis.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

PRIMARY CARE IT LTD

Matched by number
Contract value
£4.3m
Awarded
Not supplied
Contract signed
17 Jun 2026
Including VAT
£4.3m
Award ID
1
Status
active
Identifier
GB-COH 08656324
Location
Norwich, UKH17, NR4 6TJ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PRJ4008
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
NHS North East London Integrated Care Board
Id
GB-NHS-QMF

Identifier

Scheme
GB-NHS
Id
QMF

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PMLZ-8385-VMTM

Address

Street Address
4th Floor - Unex Tower, 5 Station Street
Locality
London
Postal Code
E15 1DA
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
NHS LONDON COMMERCIAL HUB
Id
GB-PPON-PBWD-3998-QHRQ
Role Details
Procurement Lead (hosted by NHS NEL ICB)

Identifier

Scheme
GB-PPON
Id
PBWD-3998-QHRQ

Address

Street Address
4th Floor - Unex Tower, 5 Station Street
Locality
London
Postal Code
E15 1DA
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

procuringEntity
processContactPoint
Organisation 3
Name
PRIMARY CARE IT LTD
Id
GB-COH-08656324

Identifier

Scheme
GB-COH
Id
08656324

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGJR-3262-CYYJ

Address

Street Address
Suite 3a Keswick Hall
Locality
Norwich
Postal Code
NR4 6TJ
Country
GB
Country Name
United Kingdom
Region
UKH17

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72330000
Description
Content or data standardization and classification services
Entry 2
Scheme
CPV
Id
85121100
Description
General-practitioner services

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-08656324
Name
PRIMARY CARE IT LTD

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
18 Jun 2026, 00:00
No Agreed Metrics Rationale
Contract below £5m including VAT.

Period

Starts
1 Jul 2026, 00:00
Ends
30 Jun 2029, 23:59
Max Extent Date
30 Jun 2031, 23:59

Renewal

Description
The contract will start on the 1st of July 2026 and run for a period of 3 years until the 30th of June 2029. The Contract may be extended for an additional period of up to 2 years until the 30th of June 2031, at the sole discretion of the Authority.

Value

Including VAT
4,250,000
Amount
4,250,000
Currency
GBP

Documents

Entry 1
Id
062252-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
2 Jul 2026, 13:20
Format
text/html

Recorded locations

  • Buyer location · London · UKI41 · E15 1DA · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 010017-2026Tender notice on Find a Tender ·
  2. 042215-2026Contract award notice on Find a Tender ·
  3. 062252-2026Contract details notice on Find a Tender ·