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PROCUREMENT OPPORTUNITY

Security Services to the Museums Security Consortium

Victoria and Albert Museum · Tender notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 07:07.

Opportunity overview

We - the Natural History Museum and the V&A - are the Museums Security Consortium. We are looking for a supplier of security services to provide 24/7 control room services, security guarding and patrols, key and pass issuing services, event security, logistic services (deliveries etc.), and other related services for the following sites: For the NHM: - Natural History Museum, South Kensington, London - Natural History Museum Tring, Hertfordshire - NHM Storage, South-west London - NHM Unlocked, Thames Valley Science Park, Reading (completion summer 2027 and its inclusion/exclusion in the scope of this contract will be confirmed at Stage Two) For the V&A - V&A South Kensington - Young V&A (Bethnal Green) - V&A East Storehouse - V&A East Museum - Object store, Wiltshire (monitoring & response only) - Commercial Store, North-west London (monitoring & response only) For more information, log on to Delta and look at the tender pack which includes a draft spec. We also invite you to join an online session at 13:00 on 14 April 2026 where we will talk through our requirements and take any questions. If you'd like to attend, log on to Delta to get notified of the link out nearer the time of the session. Anyone can attend this session and a recording will be available on Delta afterwards for anyone that missed it. This is a single contract for the delivery of all of the services to us. The following organisation has carried out part of the procurement on our behalf: Toro Risk Solutions - Global Ltd, company number 09465940, whose registered address is 124 City Road, London, United Kingdom, EC1V 2NX. Their role in this procurement is assisting us with pre-procurement activity such as drafting procurement documentation, and assisting with procurement activity such as evaluating submissions from suppliers. They may also provide contract lead-in and aftercare services.

Classification

  • CPV79710000 — Security services

Lots

  • Lot 1£85.8m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
VA/CON/F25/14
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
Published risks
Known Risks (under Procurement Act, Schedule 8, Sections 5-7) are not included in the contract value estimation. Known Risks will include changes outside of ours and the supplier's control such as to living wage, inflation, and statutory changes that affect the sums paid

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
We envisage that this procurement process will include the following stages: Stage One: where anyone may submit a Stage One Tender. - Stage One Tenders will be evaluated and the three to five highest scoring tenderers will proceed to Stage Two. Stage Two: where selected suppliers are invited to submit a final Tender. - Stage Two Tenders will be evaluated to determine the most advantageous tender. The anticipated award criteria are set out in this notice. Scores from Stage One don't carry over in any way to Stage Two. Please note that whilst this section is correct to the best our knowledge, we reserve all our rights under the Procurement Act 2023 including the right to vary the process and the right to revise the award criteria between stages. At this Stage One of the procurement process you are invited to complete and return a Stage One Tender. We will evaluate Stage One Tenders to determine which suppliers will proceed to the second tender stage at Stage Two. Stage Two suppliers will be required to sign a non disclosure agreement in order to receive the full specification and appendices. Stage Two includes site visits to be held on dates to be confirmed. It will be mandatory that each tenderer attends a site visit. All Stage Two tenders submitted must be capable of acceptance without the need for negotiation, fine tuning or value engineering. We do not anticipate conducting any negotiation during this procurement process. We reserve the right to introduce negotiation stages into the procurement process at our sole discretion. Whilst the evaluation of tenders will be based strictly on the criteria set out in the ITT issued at Stage Two, once the evaluation is complete, we reserve the right to, with the successful tenderer before finalising the contract and at our sole discretion, fine tune the scope of services and/or conduct a value engineering exercise. For more information please log on to Delta and review the tender pack.

Special regime

lightTouch

Covered By

GPA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
6 May 2026, 12:00

Enquiry period

Ends
27 Apr 2026, 23:59

Expected award period

Ends
12 Aug 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
102,995,629
Amount
85,829,691
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Type
quality
Name
Social value
Description
includes sustainability

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Type
quality
Name
Service delivery model

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 4
Type
quality
Name
Mobilisation and transition

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 5
Type
quality
Name
Innovation and continuous improvement

Numbers

Entry 1
Number
20
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As set out in the tender pack. We recommend the following in order to demonstrate appropriate financial capacity for this contract: Turnover is £20m or higher Balance sheet is positive Current ratio is 1 or higher
Criterion 2
Type
technical
Description
Must be a member of the SIA Approved Contractor Scheme (ACS) or demonstrate an equivalent level of accreditation.

Contract period

Starts
17 Mar 2027, 00:00
Ends
16 Mar 2032, 23:59
Max Extent Date
16 Mar 2035, 23:59

Renewal

Description
Option for three one year extensions to be agreed by mutual consent.

Options

Description
The right to additional purchases and any variations required to meet the operational requirements of the Museums Security Consortium members during the contract period. Option to include additional ad hoc requirements for security services. Option to vary the scope of services to meet the buildings' operational needs. Option to vary the buildings that are included in the contract based on any changes to the Museums Security Consortium members' estates. Option to include additional or fewer ad hoc requests event security.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79710000
Description
Security services

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
L-1
Document Type
biddingDocuments
Entry 3
Id
030146-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
1 Apr 2026, 10:08
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Victoria and Albert Museum
Id
GB-PPON-PQLN-4536-WVGN

Identifier

Scheme
GB-PPON
Id
PQLN-4536-WVGN

Address

Street Address
Cromwell Road
Locality
London
Postal Code
SW7 2RL
Country
GB
Country Name
United Kingdom
Region
UKI33

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Natural History Museum
Id
GB-PPON-PJBJ-4723-MZPX

Identifier

Scheme
GB-PPON
Id
PJBJ-4723-MZPX

Address

Street Address
Cromwell Road
Locality
London
Postal Code
SW7 5BD
Country
GB
Country Name
United Kingdom
Region
UKI33

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Recorded locations

  • Buyer location · London · UKI33 · SW7 2RL · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 008560-2026Planned procurement notice on Find a Tender ·
  2. 030146-2026Tender notice on Find a Tender ·