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PROCUREMENT OPPORTUNITY

OpenAthens Authentication

Digital Health & Care Wales · Contract details notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 06:55.

Opportunity overview

OpenAthens Authentication for NHS Wales e-Library Users not based at a fixed location/IP address

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

JISC SERVICES LTD

Matched by exact name
Contract value
£157.8k
Awarded
Not supplied
Contract signed
22 Jul 2025
Including VAT
£189.4k
Award ID
1
Status
active
Identifier
GB-PPON PZZC-9926-PRNM
Location
Bristol, UKK11, BS1 6NB, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
P21.85
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
OpenAthens remains essential to ensuring continuous and secure access to NHS Wales e resources, a capability that has been in place since 2003 and remains fundamental to service delivery. The previous contract was due to expire on 30th June 2025, the awarded arrangement ensures there is no interruption to access or risk to operational continuity. OpenAthens is a trusted third party authentication solution that is already fully integrated within NHS Wales infrastructure and now works seamlessly with the Entra directory system. This integration continues to provide user friendly, efficient access by allowing staff to authenticate without repeated log ins when using authorised devices. Maintaining this level of accessibility after award is critical for supporting staff productivity and reducing technical barriers to resource use. The shift towards remote and flexible working across NHS Wales further reinforces the ongoing need for OpenAthens. Remote authentication capability is now a business critical function. Without OpenAthens, NHS Wales would lose the ability to support secure off site access to e Library resources, significantly affecting staff who rely on these tools for clinical decision making, training and daily operational tasks. Post award, reliance on alternative authentication methods particularly IP based access, would be inappropriate. IP authentication is outdated, insecure, and unable to verify user identity or support department specific access. Continuing to use OpenAthens ensures precise, auditable access control aligned with NHS Wales information governance and cyber security standards. Maintaining OpenAthens under the awarded contract therefore remains justified by the ongoing need for secure, flexible and remote access to NHS Wales digital resources. This supports both user security and the continuity of essential NHS Wales services.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Digital Health & Care Wales
Id
GB-PPON-PHXM-8593-WBPZ

Identifier

Scheme
GB-PPON
Id
PHXM-8593-WBPZ

Address

Street Address
Ty Glan-yr-Afon
Locality
Cardiff
Postal Code
CF11 9AD
Country
GB
Country Name
United Kingdom
Region
UKL22

Contact

Name
Stacey Jones
Telephone
+442920502108

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply
Organisation 2
Name
JISC SERVICES LTD
Id
GB-PPON-PZZC-9926-PRNM

Identifier

Scheme
GB-PPON
Id
PZZC-9926-PRNM

Address

Street Address
4 Portwall Lane
Locality
Bristol
Postal Code
BS1 6NB
Country
GB
Country Name
United Kingdom
Region
UKK11

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKL
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PZZC-9926-PRNM
Name
JISC SERVICES LTD

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
OpenAthens Authentication
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
23 Jul 2025, 00:00

Period

Starts
23 Jul 2025, 00:00
Ends
30 Jun 2028, 23:59
Max Extent Date
30 Jun 2030, 23:59

Renewal

Description
With the option to extend for a further two (2) years in annual increments.

Value

Including VAT
189,383.99
Amount
157,820
Currency
GBP

Documents

Entry 1
Id
A-10229
Document Type
contractSigned
Format
application/vnd.openxmlformats-officedocument.wordprocessingml.document
Entry 2
Id
002803-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
13 Jan 2026, 16:03
Format
text/html

Agreed Metrics

Entry 1
Id
1
Title
Contract Management

Observations

Entry 1
Id
frequency

Period

Duration In Months
6

Recorded locations

  • Buyer location · Cardiff · UKL22 · CF11 9AD · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 002803-2026Contract details notice on Find a Tender ·