Opportunity overview
Alemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. BSO ITS has grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. Use of vFire\ASM toolset will mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset. BSO ITS staff levels have grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. There has been no major investment by BSO ITS in terms of licences despite staff levels increasing by over 100% since preCOVID. £1,974,000.00 has been previously Direct Awarded to Alemba for Vfire Licences and Support. It is our intention to complete a further Direct Award to the value of £105,000.00 (exclusive of vat). We wish to review this on an annual basis until 31st March 2029.
Awarded to
Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.
ALEMBA LIMITED
- Published award value
- £105k
- Awarded
- 23 Jun 2024
- Award ID
- 1
- Status
- active
- Identifier
- GB-COH 06322945
- Location
- Cambridge, UKH12, CB1 2LA, United Kingdom
ALEMBA LIMITED
- Contract value
- £105k
- Awarded
- Not supplied
- Contract signed
- 16 Jul 2025
- Including VAT
- £126k
- Award ID
- 2
- Status
- active
- Identifier
- GB-COH 06322945
- Location
- Cambridge, UKH12, CB1 2LA, United Kingdom
Classification
No classification was supplied.
Lots
- Lot 1Value not stated
Documents and notices
- Contract details notice on Find a TenderOpen source ↗
- Contract details notice on Find a TenderOpen source ↗
- Contract award notice on Find a TenderOpen source ↗
- Transparency notice on Find a TenderOpen source ↗