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PROCUREMENT OPPORTUNITY

Real Time Passenger Information System

Essex County Council · Tender notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 07:21.

Opportunity overview

The Authority requires a single Contractor to provide Real Time Passenger Information (RTPI) Software and Equipment across Essex, through delivering the following requirements: 1. The Contractor must provide RTPI Software, used across existing and new RTPI Equipment and other locations 2. The Contractor must provide maintenance of RTPI Equipment as required to maintain functionality of the Authority's RTPI Estate 3. The Contractor must provide, install and manage any new or replacement RTPI Equipment purchased by the Authority. The initial term for this Contract is from the date of Contract Signature, through to the 30th of June 2034. This Contract has the option to be extended for a further five years, with the extension decision being at the sole discretion of the Authority. The purpose of this Contract is to continue and improve access to real time passenger information across Essex, with the aim of increasing the number of people travelling by bus. A strong public transport network helps enable access to jobs, education, shops and health services, and provides an alternative to car travel.

Classification

  • CPV48813000 — Passenger information system
  • CPV51300000 — Installation services of communications equipment

Lots

  • Lot 1£10m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PL0078
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
Published risks
There are two known risks for this Contract: 1) That the Authority will require this Contract be modified to include the RTPI Estates of Southend Council and/or Thurrock Council. The displays within these Estates would become subject to the same Maintenance and operational requirements as detailed throughout this Specification and in the Contractor's Offer. The Contractor would receive increased Maintenance and Management Service Payments proportionate to the increased number of displays, and the Authority would receive increased income proportionate to the increased number of any commercialised displays in this/these areas. 2) That Devolution and Local Government reform have the implication that the Authority requires this Contract to novate to ECC's Successor Authority.

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA
CPTPP

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
14 Aug 2026, 15:00

Enquiry period

Ends
31 Jul 2026, 23:59

Expected award period

Ends
4 Sept 2026, 23:59

Lot Details

No Lots Division Rationale
The Authority made the decision not to Lot this Contract, primarily due to the commercial and technical efficiencies that can be delivered through providing the RTPI System under one Contract. Commercial value can be achieved through a single provider being best placed to deliver a lower revenue price through the opportunity for them to commercialise the displays. Technical efficiencies can be achieved through the same Contractor delivering the RTPI Software and providing and maintaining the RTPI Equipment.

Amendments

Entry 1
Description
Submission deadline extended.
Id
074567-2026

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
12,000,000
Amount
10,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Pricing Matrix
Description
Bidders are required to complete a Pricing Matrix, which includes several pricing elements that sum together to an estimate Total Contract Price, for the purposes of evaluation. The pricing elements evaluated in the spreadsheet include: 1. A Bill of Quantities, where Bidders provide a price per item, that is multiplied with the estimate quantity the Authority will require 2. A Mobilisation Price 3. An annual price for the Prediction Engine 4. A monthly price for the maintenance and management of displays, scalable dependant on the number of displays under this Contract 5. The price for Additional Ad-Hoc Services 6. The optional submission of a Minimum Income Guarantee payable to the Authority, if the Contractor has proposed the commercialisation of some of the Authority's displays

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
quality
Name
Data Accuracy and Systems Plan

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Type
quality
Name
Resident Usability and Accessibility Plan

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 4
Type
quality
Name
Innovation Plan

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 5
Type
quality
Name
Maintenance and Repair Plan

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 6
Type
quality
Name
Sustainability and Disposal Plan

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 7
Type
quality
Name
Social Value Plan

Numbers

Entry 1
Number
5
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
1) Financial Capacity: Insurance - Bidders are required to already have or be willing to obtain prior to contract award the following insurances: Employer's Liability Insurance of £5 million; Public Liability Insurance of £5 million; Professional Indemnity Insurance of £500,000. 2) Legal Capacity: Modern Slavery Act 2015 compliance - Bidders are required to self-declare if they are a commercial organisation subject to the Act requirements, and where they are, Bidders shall self-declare that they fully comply with these requirements. 3) Legal Capacity: Discrimination Legislation - Bidders are required to confirm that a finding of unlawful discrimination has not been made against your organisation in the last three years, either by an Employment Tribunal, an Employment Appeal Tribunal, or any other comparable bodies; or had a complaint submitted against them by the Equality and Human Rights Commission. Where Bidders have had such a finding against them, they will need to provide evidence to the Authority's satisfaction that they have taken sufficient remedial action to prevent the risk of similar unlawful discrimination recurring. 4) Legal Capacity: Environmental Management Legislation - Bidders are required to confirm that they have not been convicted of breaching environmental legislation, or had any notice served upon it, in the last three years by an environmental regulator, local authority or other Authority. Where Bidders have self-declared they have previously breached this legislation or had notice served upon it, Bidders will need to provide evidence to the Authority's satisfaction that they have taken sufficient remedial action to prevent the risk of similar environmental management legislation recurring. 5) Legal Capacity: Health and Safety Policy - Bidders are required to self-certify that their organisation has a Health and Safety Policy that complies with current legislative requirements. 6) Legal Capacity: Health and Safety Enforcement/Remedial Orders - Bidders are required to self-declare if any of their Directors or Executive Officers have been in receipt of enforcement/remedial orders in relation to the Health and Safety Executive (or equivalent body) in the last 3 years. Where the Bidder declares they have been in receipt of such, they are required to provide evidence to demonstrate that the Bidder has taken remedial action to prevent the risk of breaching this legislation recurring. 7) Legal Capacity: Monitoring Subcontractor Legislative Compliance - Bidders shall confirm if they do or do not intend to use subcontractors to deliver this Service. Where Bidders intend to use subcontractors, they are required to confirm their organisation has processes in place to monitor whether subcontractors have been in receipt of any of the above legislative breaches. 8) Legal Capacity: Data Protection Legislation - Bidders are required to complete the Authority's Data Protection Compliance Questionnaire. To participate in this tender, Bidders must have a response to this questionnaire categorised as 'Satisfactory'. 9) Legal Capacity - Bidders are required to self-declare if their organisation or any other Parties they are relying on as a Connected Person or an Associated Person is constituted or organised under the law of Russia or Belarus, or whose individual information states Russia or Belarus as the place of residency. The Authority may exclude such bids, unless the relevant person/organisation is registered in the UK or in a country the UK has a relevant international agreement with for reciprocal rights of access to public procurement; and/or the relevant person/organisation has significant business operations in the UK or in a country the UK has a relevant international agreement with for reciprocal rights of access to public procurement.
Criterion 2
Type
technical
Description
1) E-Procurement - Bidders are required to confirm that their organisation can fully meet the Authority's requirements for receiving electronic orders and submitting e-mailled invoices. 2) Relevant Experience - Bidders are required to provide details of up to three contracts from the past three years, to demonstrate that they have suitable relevant experience delivering similar services. For each contract, the Bidder is required to name the customer organisation, the contract dates and value, and describe the services they delivered under the contract. 3) Organisation Management Structure - Bidders are required to submit a description of their organisation's management structure, which will need to demonstrate an appropriate management structure with enough suitably qualified staff, which has successfully co-ordinated the delivery of similar services, to the Authority's satisfaction. 4) Resourcing and Systems Plan - Bidders are required to provide a Resourcing and Systems Plan, describing the physical infrastructure, staffing and organisational resources, and functional and technological resources your organisation draws on to deliver similar requirements. This is to provide the Authority with confidence that the Bidder has the appropriate resources available to deliver the Services. 5) Healthy supply chains - where Bidders intend to subcontract a proportion of the Contract, they are required to describe how they have ensured supply chain performance and ensured prompt payment.

Contract period

Starts
18 Sept 2026, 00:00
Ends
30 Jun 2034, 23:59
Max Extent Date
1 Jul 2039, 00:59

Renewal

Description
This Contract has the option to be extended for a further five years, with the extension decision being at the sole discretion of the Authority.

Options

Description
The Authority may require that this Contract be modified to include the RTPI Estates of Southend Council and Thurrock Council. More information can be found in the tender documentation.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48813000
Description
Passenger information system
Entry 2
Scheme
CPV
Id
51300000
Description
Installation services of communications equipment

Delivery locations

Entry 1
Region
UKH3
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
074567-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
6 Aug 2026, 10:49
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Essex County Council
Id
GB-PPON-PWVM-4844-NRQH

Identifier

Scheme
GB-PPON
Id
PWVM-4844-NRQH

Address

Street Address
County Hall, Market Road
Locality
Chelmsford
Postal Code
CM1 1QH
Country
GB
Country Name
United Kingdom
Region
UKH36

Contact

Name
Highways and Transport Procurement Team - Gemma Longman

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Chelmsford · UKH36 · CM1 1QH · United Kingdom
  • Delivery location · UKH3 · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 060880-2026Tender notice on Find a Tender ·
  2. 074567-2026Tender notice on Find a Tender ·