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PROCUREMENT OPPORTUNITY

Reference - BTNS302100 - BT Five9 Cloud Contact Centre

CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 04:06.

Opportunity overview

Direct Award under Crown Commercial Services Framework - RM6116-BT-Lot4c-022-C Year 1 - £216,000 Year 2 to Year 5 - £180,000 annually Approx Lifetime Value - £950,000 - £1.1M

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
BTNS302100
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

concession

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-RYV
Name
CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST

Roles

buyer

Address

Region
UKH12
Country
GB
Locality
Cambridgeshire
Postal Code
PE27 4LG
Country Name
United Kingdom
Street Address
Unit 7/8, Meadow Park, St. Ives

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
RYV
Scheme
GB-NHS

Contact

Additional Identifiers

Entry 1
Id
PHQR-1485-BDJQ
Scheme
GB-PPON
Organisation 2
Id
GB-COH-01800000
Name
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY

Roles

supplier

Address

Region
UKI42
Country
GB
Locality
London
Postal Code
E1 8EE
Country Name
United Kingdom
Street Address
1 Braham Street

Details

Vcse
No
Scale
large

Identifier

Id
01800000
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PRYC-1538-TGMN
Scheme
GB-PPON
Organisation 3
Id
GB-FTS-150889
Name
British Telecommunications plc

Roles

supplier

Address

Region
UKI42
Country
GB
Locality
London
Postal Code
E1 8EE
Country Name
United Kingdom
Street Address
1 Braham Street

Details

Vcse
No
Scale
large

Contact

Award information

Award 1
Id
1
Date
1 Jun 2025, 00:00
Status
active
Above Threshold
No
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 10
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 11
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 12
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 13
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 14
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 15
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 16
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 17
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 18
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 19
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 20
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 21
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 22
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 23
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 24
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 25
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 26
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 27
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
32412100
Scheme
CPV
Description
Telecommunications network
Entry 2
Id
72222300
Scheme
CPV
Description
Information technology services

Value

Amount
950,000
Currency
GBP
Including VAT
1,140,000

Documents

Entry 1
Id
031135-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
10 Jun 2025, 09:50
Entry 2
Id
031140-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
10 Jun 2025, 09:56

Suppliers

Supplier 1
Id
GB-COH-01800000
Name
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
Supplier 2
Id
GB-FTS-150889
Name
British Telecommunications plc

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
20 Jun 2025, 23:59

Related lots

1

Contract period

Ends
26 Jun 2030, 23:59
Starts
27 Jun 2025, 00:00

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
19 Jun 2025, 00:00
Above Threshold
No

Value

Amount
950,000
Currency
GBP
Including VAT
1,140,000

Period

Ends
18 Jun 2030, 23:59
Starts
19 Jun 2025, 00:00

Documents

Entry 1
Id
034914-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
25 Jun 2025, 09:22

Recorded locations

  • Buyer location · Cambridgeshire · UKH12 · PE27 4LG · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0545ca-2025-06-25T09:22:19+01:00Transparency notice on Find a Tender ·