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PROCUREMENT OPPORTUNITY

Enhanced Recovery Worker Service

NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD · compiled

Tender information last checkedLast checked 30 Sept 2026, 03:57.

Opportunity overview

The service was originally awarded following an Expression of Interest. The Recovery Workers are first contact practitioners and referral is made from care navigators within the PCN. An initial face to face meeting with the service user establishes their goals regarding support and establishes the recovery journey for each individual, following the biopsychosocial model. The service operates during standard PCN network operating hours and also supports family and carers by providing advice.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Norfolk and Waveney Mind

Matched by exact name
Contract value
£2.3m
Awarded
Not supplied
Contract signed
8 Jun 2025
Award ID
030919-2025-1
Status
active
Identifier
GB-NHS K0N5K
Location
Norwich, UKH15, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • The service was originally awarded following an Expression of Interest. The Recovery Workers are first contact practitioners and referral is made from care navigators within the PCN. An initial face to face meeting with the service user establishes their goals regarding support and establishes the recovery journey for each individual, following the biopsychosocial model. The service operates during standard PCN network operating hours and also supports family and carers by providing advice. Norfolk & Waveney ICB intend to award a contract to an existing provider following PSR direct award process C. The lifetime value of the contract is £2,311,471 This service will run from 1st July 2025 to 31st July 2026 across Norfolk & Waveney ICB area.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2526-089
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 19/06/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
VI.3

New Value

Text
This contract has now been formally awarded under the PSR Direct Award Process C and was signed by Norfolk & Waveney ICB & provider on 19/12/2025.

Old Value

Text
This is a Provider Selection Regime (PSR) intention to award notice. This award is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 19/06/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Written representations should be sent to this email address: nwicb.contractsandprocurement@nhs.net This Direct Award C decision was agreed by the Norfolk & Waveney ICB Executive Management Team on 14/03/2025 and formally approved by ICB Executive Director of Finance on 09/06/2025. All individuals involved in the review and assessment of this award were required to complete declarations of interest. These declarations were thoroughly reviewed to ensure transparency and compliance with regulatory requirements. No material conflicts of interest were identified during this process. Key Criteria were weighted as follows: Quality and innovation - 30% Value - 20% Integration, collaboration and service sustainability - 15% Improving access, reducing health inequalities and facilitating choice - 30% Social Value - 5%

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85100000
Scheme
CPV
Description
Health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
The service was originally awarded following an Expression of Interest. The Recovery Workers are first contact practitioners and referral is made from care navigators within the PCN. An initial face to face meeting with the service user establishes their goals regarding support and establishes the recovery journey for each individual, following the biopsychosocial model. The service operates during standard PCN network operating hours and also supports family and carers by providing advice. Norfolk & Waveney ICB intend to award a contract to an existing provider following PSR direct award process C. The lifetime value of the contract is £2,311,471 This service will run from 1st July 2025 to 31st July 2026 across Norfolk & Waveney ICB area.

Award criteria

Criteria

Criterion 1
Name
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Type
cost
Description
100

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKH14
Entry 2
Region
UKH15
Entry 3
Region
UKH16
Entry 4
Region
UKH17

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-26A
Name
NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Postal Code
NR12DH
Country Name
United Kingdom
Street Address
8th Floor, County Hall, Martineau Lane

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
26A
Scheme
GB-NHS
Legal Name
NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

Contact

Organisation 2
Id
GB-NHS-K0N5K
Name
Norfolk and Waveney Mind

Roles

supplier

Address

Region
UKH15
Locality
Norwich
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
K0N5K
Scheme
GB-NHS
Legal Name
Norfolk and Waveney Mind
Organisation 3
Id
GB-FTS-143090
Name
NHS Norfolk and Waveney Integrated Care Board (ICB)

Roles

reviewBody

Address

Locality
Norwich
Country Name
United Kingdom

Identifier

Legal Name
NHS Norfolk and Waveney Integrated Care Board (ICB)

Award information

Award 1
Id
030919-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-NHS-K0N5K
Name
Norfolk and Waveney Mind

Related lots

1

Contracts and changes

Entry 1
Id
030919-2025-1
Status
active
Award ID
030919-2025-1
Date Signed
9 Jun 2025, 00:00

Value

Amount
2,311,471
Currency
GBP

Recorded locations

  • Buyer location · Norwich · UKH15 · NR12DH · United Kingdom
  • Delivery location · UKH14
  • Delivery location · UKH15
  • Delivery location · UKH16
  • Delivery location · UKH17

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05453b-2025-12-23T09:36:11Zcompiled ·