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PROCUREMENT OPPORTUNITY

Mapio Taith Cwsmer | Customer Journey Mapping

Grwp Cynefin · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 03:50.

Opportunity overview

Mae Grŵp Cynefin yn gwahodd tendrau gan gwmnïau profiadol i ymgymryd â phroses mapio taith cwsmeriaid gynhwysfawr. Grwp Cynefin is seeking proposals from experienced companies to undertake comprehensive customer journey mapping process.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1£20k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-052c10
Status
active
Above Threshold
No
Procurement Method
open
Main Procurement Category
services
How to submit
Mae'r dogfennau tendr ar gael ar Blatfform Caffael Grŵp Cynefin drwy ddilyn y ddolen (https://in-tendhost.co.uk/grwpcynefin/aspx/Home). Tender Documentation can be found on Grŵp Cynefin's Procurement Platform by following this link (https://in-tendhost.co.uk/grwpcynefin/aspx/Home). Bydd angen i gwmniau sydd a diddordeb gofrestru ar y Platfform er mwyn cael mynediad i'r dogfennau. Interested Parties will be required to register on the platform before accessing the documents. Bydd rhaid cyflwyno unrhyw gwestiynau ynglyn â'r broses a chyflwyno'r tendr drwy Blatfform Caffael Grŵp Cynefin. Tender Clarification requests and Tender submissions must be received via the Grŵp Cynefin Procurement Platform.
Procurement Method Details
Below threshold - open competition

Legal basis

Id
2023/54
Scheme
UKPGA

Tender Period

Ends
2 Jul 2025, 00:00

Enquiry period

Ends
25 Jun 2025, 00:00

Submission terms

Electronic Submission Policy
allowed

Lots and requirements

Entry 1
Id
1
Status
active

Value

Amount
20,000
Currency
GBP
Including VAT
24,000

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Price
Type
price

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Name
Quality
Type
quality

Numbers

Entry 1
Number
50
Weight
percentageExact

Contract period

Ends
31 Dec 2025, 23:59
Starts
1 Aug 2025, 00:00

Selection criteria

Criteria

Criterion 1
Description
Gweler y dogfennau tendr. Please see tender documents.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Published documents

Entry 1
Id
029721-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
4 Jun 2025, 09:54

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-IP21194R
Name
Grwp Cynefin

Roles

buyer

Address

Region
UKL12
Country
GB
Locality
Caernarfon
Postal Code
LL54 6LY
Country Name
United Kingdom
Street Address
Ty Silyn, Y Sgwar

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government
Entry 2
Id
GB-WLS
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Welsh devolved regulations apply

Identifier

Id
IP21194R
Scheme
GB-COH

Contact

Telephone
03001112122

Recorded locations

  • Buyer location · Caernarfon · UKL12 · LL54 6LY · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-052c10-2025-06-04T09:54:34+01:00Tender notice on Find a Tender ·