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PROCUREMENT OPPORTUNITY

Jontek Answerlink

Middlesbrough Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 03:31.

Opportunity overview

Middlesbrough Council's Connect service delivers the Community alarm, monitoring and response service to approximately 3700 service users across Middlesbrough, this includes Telecare service users who's eligibility is assessed through Social Care and who Middlesbrough Council have a requirement to support. The Connect service runs 24 hours a day 7 days a week and receives over 100,000 calls through the Jontek Answerlink system.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Jontek Ltd

Match pending…
Published award value
Value not stated
Awarded
Not supplied
Contract signed
23 Apr 2025
Award ID
1
Status
active
Location
Birmingham, UKG31, B19 2LF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ASC086
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PLJH-5252-HJDM
Name
Middlesbrough Council

Roles

buyer

Address

Region
UKC12
Country
GB
Locality
Middlesbrough
Postal Code
TS1 9FT
Country Name
United Kingdom
Street Address
PO Box 500

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PLJH-5252-HJDM
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-FTS-149814
Name
Jontek Ltd

Roles

supplier

Address

Region
UKG31
Country
GB
Locality
Birmingham
Postal Code
B19 2LF
Country Name
United Kingdom
Street Address
Legrand Building, Great King Street North

Details

Vcse
No
Scale
sme

Contact

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC12
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
85000000
Scheme
CPV
Description
Health and social work services

Suppliers

Supplier 1
Id
GB-FTS-149814
Name
Jontek Ltd

Related lots

1

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
24 Apr 2025, 00:00
Above Threshold
No

Value

Currency
GBP
Including VAT
84,369.55

Period

Ends
31 May 2027, 23:59
Starts
1 Jun 2025, 00:00

Documents

Entry 1
Id
028892-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
30 May 2025, 15:52

Recorded locations

  • Buyer location · Middlesbrough · UKC12 · TS1 9FT · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-052a03-2025-05-30T15:52:59+01:00Contract details notice on Find a Tender ·