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PROCUREMENT OPPORTUNITY

Emergency call out and repair of Commercial and Domestic Appliances

Orbit Group Limited · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 03:49.

Opportunity overview

Outline specification • Potential contract value - £100,000 exc VAT. Contract will give not commitment to any fixed volumes or level of expenditure. Contract will be used ad-hoc during contract term as required. • Contract term: Potential 18-month contract. • Potential contract will be a single supplier contract. The supplier will be required to provide coverage to all Orbit locations within the Midlands and South of England. The Supplier must have sufficient coverage to meet any requirements within both regions. • It would be desirable if the supplier can also fulfil requirements Orbit has in the East of England although this is not mandatory and we will accept EOI’s from suppliers who can only fulfil the Midlands and South. • Call off of services will relate to both domestic and commercial appliances and the supplier must be capable of covering both types of appliances. Services will include: o Response to breakdowns o Ad-hoc repairs including supply of parts (where still available) o Removal and recycling of decommissioned appliances o Quoting for ad-hoc supply of appliances and where value for money is shown to Orbit, the ad-hoc supply of appliances (including delivery/installation/commissioning). • The supplier will also be required to: o Provide confirmations back to Orbit on all services delivered including sharing any relevant/applicable certification. o Support ongoing contract management with an Orbit representative (maximum requirement - hourly call per month) o Provide management information as necessary on services delivered/spend during contract term o Response to all breakdown requests within 2 working days of a request being made. • Orbit’s current appliance footprint is outlined below: o 255 assets split 70 domestic and 185 commercial o Geographically there is 30 domestic and 135 commercial in the Midlands / 30 domestic and 40 commercial in the South / 10 domestic and 10 commercial in the East o The assets range from washing machines, tumble driers, domestic ovens and hobs and fridge freezers o A range of manufacturers and models, with a large proportion of Miele machines

Classification

  • CPV50000000 — Repair and maintenance services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
GPL0079
Status
planning
Above Threshold
No
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning

Suitability

Sme
Yes

Contract period

Ends
28 Feb 2027, 23:59
Starts
1 Aug 2025, 01:00

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
50000000
Scheme
CPV
Description
Repair and maintenance services

Planning and budget

Documents

Entry 1
Id
028589-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
29 May 2025, 16:30

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
12 Jun 2025, 00:59
Description
Orbit Group Ltd wish to conclude preliminary market engagement in relation to a requirement for a repairs contract for its domestic and commercial appliances, within its housing portfolio at locations it has within the Midlands and South of England. The intention of the engagement is for Orbit to understand: 1) the level of supplier interest to participate in a potential procurement for the contract. 2) suppliers’ ability in the market to meet all of the potential requirement as currently specified (please see outline specification provided). 3) the most suitable potential procurement route to award the new contract. Where a supplier is interested in participating in any procurement for the contract and have the capability to fulfil the outline specification provided, we would ask them to complete the response document , via the e-tendering site details provided within the notice. If a supplier wishes to seek any clarification on the outline specification, these should be submitted via the e-tendering site. Please note: Orbit does not commit to any particular procurement route/procedure or timescales for any subsequent procurement. If Orbit publishes a subsequent tender notice for the contract, we will also out of courtesy notify any suppliers who submitted a response to this notice. Interested suppliers are required to visit the project on Procontract to complete the response document to advise Orbit of their interest in this upcoming procurement.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PDDL-8571-LDGT
Name
Orbit Group Limited

Roles

buyer

Address

Region
UKG33
Country
GB
Locality
Coventry
Postal Code
CV3 2SU
Country Name
United Kingdom
Street Address
Garden Court, Harry Weston Road, Binley Business Park

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PDDL-8571-LDGT
Scheme
GB-PPON

Contact

Name
Ms Louise Bhara
Telephone
+44 8006781221

Recorded locations

  • Buyer location · Coventry · UKG33 · CV3 2SU · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-052928-2025-05-29T16:30:48+01:00Preliminary market engagement notice on Find a Tender ·