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PROCUREMENT OPPORTUNITY

Recruitment Process Outsourcing 2026 to 2031

Ofcom · Contract details notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 23:42.

Opportunity overview

Ofcom require in a Recruitment Process Outsourcing (RPO) provider to supply an in-house (outsourced) service for permanent & temporary recruitment delivery. The requirement is to provide the permanent and temporary recruitment services that are outlined in the Specification of Requirements at Appendix 4 of the draft invitation to tender document. Ofcom requires an RPO service for permanent & temporary recruitment delivery, with a contract commencement date effective from May 2026. The overarching key requirement is for the successful supplier to own the end-to-end process to satisfy the entirety of Ofcom’s permanent & temporary resourcing delivery needs, acting as an extension of Ofcom’s People & Culture team. A hybrid service is required at Ofcom’s London office and Manchester office and a remote service for our other offices, with on-site visits when required, which will enable the supplier to deal with all aspects associated to the RPO delivery requirements, including (but not limited to) recruitment administration and logistics, hiring briefs, broad relationship management across the hiring community, inductions, interviews and all aspects of administration regarding temporary workers onsite. Ofcom has a strong preference for ultimately partnering with an organisation that can demonstrate a genuine understanding of not only Ofcom but the firms we regulate - strongly supported through their current and existing client base and the types of contracts they currently manage. It is essential that providers can demonstrate candidate reach into the diverse communications industries such as online, telecommunications, engineering, broadcasting, government, regulatory, data and technology sectors.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Omni Resource Management Solutions Ltd

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
22 Jun 2026
Award ID
1
Status
active
Identifier
GB-PPON PQNX-8667-RJPG
Location
Altrincham, UKD34, WA14 1HF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C20242173
Status
complete
Procurement Method
open
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Ofcom
Id
GB-PPON-PQQZ-1663-NWMN

Identifier

Scheme
GB-PPON
Id
PQQZ-1663-NWMN

Address

Street Address
Riverside House, 2a Southwark Bridge Road
Locality
London
Postal Code
SE1 9HA
Country
GB
Country Name
United Kingdom
Region
UKI44

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Omni Resource Management Solutions Ltd
Id
GB-PPON-PQNX-8667-RJPG

Identifier

Scheme
GB-PPON
Id
PQNX-8667-RJPG

Address

Street Address
Charter House
Locality
Altrincham
Postal Code
WA14 1HF
Country
GB
Country Name
United Kingdom
Region
UKD34

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79600000
Description
Recruitment services

Suppliers

Supplier 1
Id
GB-PPON-PQNX-8667-RJPG
Name
Omni Resource Management Solutions Ltd

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Has Options
Yes
Above Threshold
Yes
Date Signed
23 Jun 2026, 00:00

Period

Starts
1 Jul 2026, 00:00
Ends
30 Jun 2029, 23:59
Max Extent Date
30 Jun 2031, 23:59

Renewal

Description
At Ofcom’s absolute discretion Ofcom may extend the Contract, by giving the Contractor not less than 6 months written notice prior to the Expiry Date, by up to two (2) further periods of twelve (12) months each. The maximum potential length of the Contract is therefore five (5) years from 1 July 2026. The terms and conditions of the Contract shall apply throughout any such extended period.

Options

Description
At Ofcom’s absolute discretion Ofcom may extend the Contract, by giving the Contractor not less than 6 months written notice prior to the Expiry Date, by up to two (2) further periods of twelve (12) months each. The maximum potential length of the Contract is therefore five (5) years from 1 July 2026. The terms and conditions of the Contract shall apply throughout any such extended period.

Value

Including VAT
1,971,800
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
Direct Fill Rates (direct, internal, referral & temp to perm vs agency)

Observations

Entry 1
Id
frequency

Period

Duration In Months
6
Entry 2
Id
2
Title
Average Time to Hire (from role authorisation to offer, measured only on the Supplier’s SLA’s for Perm/FTC recruitment)

Observations

Entry 1
Id
frequency

Period

Duration In Months
6
Entry 3
Id
3
Title
Hiring Manager experience (‘Good’ or better)

Observations

Entry 1
Id
frequency

Period

Duration In Months
6
Entry 4
Id
4
Title
Diversity of shortlists (% of shortlisted applicants from minority ethnic and disabled groups vs total shortlisted)

Observations

Entry 1
Id
frequency

Period

Duration In Months
6
Entry 5
Id
5
Title
Candidate experience (cNPS) (Score of 40 and above)

Observations

Entry 1
Id
frequency

Period

Duration In Months
6
Entry 6
Id
6
Title
System Availability (Appellia)

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Documents

Entry 1
Id
067330-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
16 Jul 2026, 14:50
Format
text/html

Recorded locations

  • Buyer location · London · UKI44 · SE1 9HA · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 023164-2026Contract award notice on Find a Tender ·
  2. 067330-2026Contract details notice on Find a Tender ·