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PROCUREMENT OPPORTUNITY

Group Medical Insurance for Country Based Staff (& their Dependants) of the British High Commission in Islamabad and British Deputy High Commission in Karachi, Pakistan

Foreign, Commonwealth and Development Office · Contract details notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 08:36.

Opportunity overview

The British High Commission in Islamabad and British Deputy High Commission in Karachi (Pakistan) intends to implement a Group Medical Insurance scheme covering its country based staff members, their spouses and all children. The insurance policy shall provide cover for 1730 lives in BHC Islamabad and 323 lives in BDHC Karachi. The Contract will be initially for the duration of One (01) year, with an option to extend additional Two (02) extensions of 12 months each, based on satisfactory performance provided by the seleced Insurance Agency and conitued business requirement at the BHC Islamabad and BDHC Karachi. The contract/Insurance policy is to start on 1st December 2025 and shall expire on 30 November 2026 (the initial phase). For coverage details please refer documentation in the tender pack.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ADAMJEE INSURANCE COMPANY LTD

No match
Contract value
£354.3k
Awarded
Not supplied
Contract signed
1 Dec 2025
Including VAT
£354.3k
Award ID
1
Status
active
Identifier
GB-PPON PVND-9747-DXWJ
Location
Islamabad, PK, 44000, Pakistan

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CPG-12299-2025
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Foreign, Commonwealth and Development Office
Id
GB-PPON-PXRR-8771-PHVX

Identifier

Scheme
GB-PPON
Id
PXRR-8771-PHVX

Address

Street Address
King Charles Street
Locality
London
Postal Code
SW1A 2AH
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
ADAMJEE INSURANCE COMPANY LTD
Id
GB-PPON-PVND-9747-DXWJ

Identifier

Scheme
GB-PPON
Id
PVND-9747-DXWJ

Address

Street Address
55-B, First Floor, Ise Towers, Jinnah Avenue, Islamabad, Pakistan 44000
Locality
Islamabad
Postal Code
44000
Country
PK
Country Name
Pakistan
Region
PK

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
66512220
Description
Medical insurance services

Delivery locations

Entry 1
Region
PK
Country
PK
Country Name
Pakistan

Suppliers

Supplier 1
Id
GB-PPON-PVND-9747-DXWJ
Name
ADAMJEE INSURANCE COMPANY LTD

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Group Medical Insurance for Country Based Staff & their Dependents of British High Commission Islamabad & British Deputy High Commission Karachi
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
1 Dec 2025, 00:00

Period

Starts
1 Dec 2025, 00:00
Ends
30 Nov 2026, 23:59
Max Extent Date
30 Nov 2028, 23:59

Renewal

Description
The Contract Period begins on 1 December 2025 and ends on 30 November 2026 (the “Term”). The Authority may elect to extend the term by 1+1 years by providing the Contractor with 10 days’ notice before the end of the Term. Any extensions to the Contract Period shall be mutually agreed between Authority and Contractor and confirmed in writing in accordance with Condition F3 of the Contract.

Value

Including VAT
354,347
Amount
354,347
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
Claim Cycle Time and Accuracy
Description
Turnaround time of claims handled and processed (1 week) Claim accuracy where claims are paid correctly without errors, overpayments, or underpayments, for reliability and consistency of claims processing quality

Observations

Entry 1
Id
frequency

Period

Duration In Months
6
Entry 2
Id
2
Title
Innovation adaptation and continuous improvements
Description
Number of official tie-ups with various hospitals within Pakistan (including outside Islamabad and Karachi) for cashless insurance facility Number of tie-ups with various hospitals outside Pakistan Introduction/Promotion of new features or enhancements to BHC & BDHC

Observations

Entry 1
Id
frequency

Period

Duration In Months
6
Entry 3
Id
3
Title
Customer satisfaction
Description
Initiate regular feedback gathering mechanisms from BHC & BDHC to gauge satisfaction level with the services provided. Provide helpful resolutions to BHC & BDHC inquiries and meet service level agreements. Offering periodic refresher sessions to guide BHC staffs about the benefits (4 sessions per year)

Observations

Entry 1
Id
frequency

Period

Duration In Months
6

Documents

Entry 1
Id
000913-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
7 Jan 2026, 09:37
Format
text/html

Recorded locations

  • Buyer location · London · UKI32 · SW1A 2AH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 000913-2026Contract details notice on Find a Tender ·