Opportunity overview
The Contractor must provide: • Planned Preventative Maintenance (PPM): Full annual servicing of all NIBE and Heat Pump systems according to manufacturer specifications and industry best practices. • Reactive Maintenance: Emergency and non-emergency repairs, faults diagnosis, and first-time fix focus, within defined SLAs. • Parts and Materials Management: Supply and fit genuine or approved replacement parts with warranty. • Asset Management and Reporting: Maintain an up-to-date asset register including maintenance history, service outcomes, and lifecycle condition grading. • Resident Engagement: High standard of resident communication and support, including pre-appointment notifications and satisfaction follow-ups.
Classification
- CPV42511110 — Heat pumps
- CPV50000000 — Repair and maintenance services
Lots
- Lot 1Value not stated
Documents and notices
- Pipeline notice on Find a TenderOpen source ↗