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PROCUREMENT OPPORTUNITY

Service Management L2 (Manned) Helpdesk

NS&I · Pipeline notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 17:51.

Opportunity overview

Provision of a centralised helpdesk for NS&I and Supplier Staff. Level 2 i.e. manned.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0524ad
Main Procurement Category
services
Status
planned

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
15 Jun 2026, 23:59

Amendments

Entry 1
Description
Updates to tender notice and contract start/end dates.
Id
047580-2026

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planned

Contract period

Starts
1 Oct 2026, 00:00
Ends
31 May 2028, 23:59
Max Extent Date
31 May 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Planning and budget

Documents

Entry 1
Id
047580-2026
Document Type
plannedProcurementNotice
Notice Type
UK1
Description
Pipeline notice on Find a Tender
Published
22 May 2026, 10:28
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
NS&I
Id
GB-PPON-PJNT-9481-WXVY

Identifier

Scheme
GB-PPON
Id
PJNT-9481-WXVY

Address

Street Address
Riverside House, 2A Southwark Bridge Road
Locality
London
Postal Code
SE1 9HA
Country
GB
Country Name
United Kingdom
Region
UKI44

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Recorded locations

  • Buyer location · London · UKI44 · SE1 9HA · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 047580-2026Pipeline notice on Find a Tender ·