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PROCUREMENT OPPORTUNITY

Parking Enforcement & Operations 2025

London Borough of Sutton · Contract details notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 07:42.

Opportunity overview

The London Borough of Sutton (Sutton Council) is seeking expressions of interest from suitably qualified organisations for the provision of a Parking Enforcement & Operations service. The main objectives of this contract are to ensure: - Compliance with the parking regulations to facilitate the free flow of traffic in accordance with traffic management principles and requirements. - Equity in the use of the limited space available for on street parking by providing a visible on-street enforcement presence and carrying out enforcement against contraventions as and when they occur - Orderly management of off-street parking spaces within the Council surface and Multi-storey car parks in accordance with the Off Street Parking Places Orders. - Technology systems are in place to assist the management of enforcement and permit processing and improve the customer experience The contract will be for a period of five (5) years, commencing on 1st October 2026, with the option to extend the contract for a further five (5) years, at the sole discretion of Sutton Council.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SABA PARK SERVICES UK LIMITED

Matched by number
Contract value
£25m
Awarded
Not supplied
Contract signed
14 May 2026
Including VAT
£30m
Award ID
1
Status
active
Identifier
GB-COH 02362957
Location
Watford, UKH23, WD18 8YF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

  • Contract details notice on Find a TenderOpen source ↗
  • The contract is uploaded. We have removed commercially sensitive information, including Schedule 2: Charges and Payments and Schedule 12: Service Provider's Tender.Open source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN778105
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Sutton
Id
GB-PPON-PJMC-1445-VCVG

Identifier

Scheme
GB-PPON
Id
PJMC-1445-VCVG

Address

Street Address
Civic Offices, St Nicholas Way
Locality
Sutton
Postal Code
SM1 1EA
Country
GB
Country Name
United Kingdom
Region
UKI63

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
SABA PARK SERVICES UK LIMITED
Id
GB-COH-02362957

Identifier

Scheme
GB-COH
Id
02362957

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PXWB-2343-MCML

Address

Street Address
Second Floor, Building 4, Hatters Lane, Croxley Park
Locality
Watford
Postal Code
WD18 8YF
Country
GB
Country Name
United Kingdom
Region
UKH23

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
60000000
Description
Transport services (excl. Waste transport)
Entry 2
Scheme
CPV
Id
63712400
Description
Parking services
Entry 3
Scheme
CPV
Id
98351000
Description
Car park management services

Delivery locations

Entry 1
Region
UKI63
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-02362957
Name
SABA PARK SERVICES UK LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Parking Enforcement & Operations 2025
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
15 May 2026, 00:00

Period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2031, 23:59
Max Extent Date
30 Sept 2036, 23:59

Renewal

Description
There is an option to extend for 5 years, depending on the requirements of the London Borough of Sutton and the supplier's ability to continue to meet those requirements.

Value

Including VAT
30,000,000
Amount
25,000,000
Currency
GBP

Documents

Entry 1
Id
A-17402
Document Type
contractSigned
Description
The contract is uploaded. We have removed commercially sensitive information, including Schedule 2: Charges and Payments and Schedule 12: Service Provider's Tender.
Format
application/pdf
Entry 2
Id
074331-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
5 Aug 2026, 15:49
Format
text/html

Agreed Metrics

Entry 1
Id
1
Title
Deployed Hours 1
Description
CEO hours deployed and projected deployment for the year Monthly hours deployed compared to baseline of 1/12th of annual deployed hours with explanation of any variances and actions being taken to ensure deployment for year meets agreed levels. This is one of the three KPIs which the authority regards as most material to performance of the contract obligations.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
Deployed Hours 2
Description
CEO hours deployed by beat/area Monthly hours deployed by beat/area compared to annual deployment plan estimates with explanation of any variances and actions being taken to ensure deployment for year by beat/area agreed levels.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
CIvil Enforcement Officer training & vetting.
Description
CEOs are trained and vetted to the agreed standard, within 12 months of deployment and contract specific induction training undertaken before commencing deployment.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 4
Id
4
Title
Civil Enforcement Officer errors 1
Description
Penalty Charge Notices (PCNs) cancelled as a result of CEO error including but not limited to pocket book note errors, input errors, not following agreed procedure, CEO misconduct and incorrect instruction by Supervisor. This is one of the three KPIs which the authority regards as most material to performance of the contract obligations.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 5
Id
5
Title
Civil Enforcement Officer errors 2
Description
Following a CEO error being recorded a briefing with the CEO must take place to explain the error and provide any retraining.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 6
Id
6
Title
Enforcement Requests
Description
Number of enforcement requests received and average deployment time.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 7
Id
7
Title
Cash Collection & Banking
Description
Schedule of cash collection and banking as set out in the annual plan.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 8
Id
8
Title
Technology
Description
Uptime of all technology employed on the contract. This is one of the three KPIs which the authority regards as most material to performance of the contract obligations.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 9
Id
9
Title
Car Park Management 1
Description
Opening and closing times of multi storey car parks.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 10
Id
10
Title
Car Park Management 2
Description
Car park cleanliness to be maintained.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 11
Id
11
Title
Suspensions
Description
Suspension fulfilment (erecting suspensions, removing suspensions).

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 12
Id
12
Title
Contract Management Reporting
Description
Provision of Contract Management reports.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Recorded locations

  • Buyer location · Sutton · UKI63 · SM1 1EA · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 074331-2026Contract details notice on Find a Tender ·