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PROCUREMENT OPPORTUNITY

Humanitarian Emergency Response Operations and Stabilisation (HEROS)

Foreign Commonwealth and Development Office · compiled

Tender information last checkedLast checked 30 Sept 2026, 02:59.

Opportunity overview

This modification will extend the contract for up to 3 years until 31/10/2028. This will be for an initial 2-year period (until 31/10/2027) with a further 1-year period (until 31/10/2028) to be utilised at the authority’s discretion.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Palladium International Limited

Match pending…
Contract value
£330m
Awarded
Not supplied
Contract signed
1 May 2025
Award ID
026205-2025-ecm_3844 / PO7900-1
Status
active
Location
London, UK, EC1Y 8LZ, United Kingdom

Classification

  • CPV75211200 — Foreign economic-aid-related services

Lots

  • Humanitarian Emergency Response Operations and Stabilisation (HEROS)Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ecm_3844 / PO7900
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
75211200
Scheme
CPV
Description
Foreign economic-aid-related services

Lots and requirements

Entry 1
Id
1
Title
Humanitarian Emergency Response Operations and Stabilisation (HEROS)
Description
There are three overarching objectives of this programme: 1. Humanitarian emergency and conflict response management for rapid onset response, protracted crises, chronic emergencies, and humanitarian reform 2. Operational capability and deployments 3. Procurement, logistics and infrastructure expertise and operational capability

Contract period

Ends
31 Oct 2025, 23:59
Starts
12 Jul 2017, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-3742
Name
Foreign Commonwealth and Development Office

Roles

buyer

Address

Region
UK
Locality
London
Country Name
United Kingdom
Street Address
King Charles Street

Details

Identifier

Legal Name
Foreign Commonwealth and Development Office

Contact

Organisation 2
Id
GB-FTS-149153
Name
Palladium International Limited

Roles

supplier

Address

Region
UK
Locality
London
Postal Code
EC1Y 8LZ
Country Name
United Kingdom
Street Address
16th Floor, Hylo, 105 Bunhill Row

Details

Scale
large

Identifier

Legal Name
Palladium International Limited
Organisation 3
Id
GB-FTS-569
Name
Cabinet Office

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
Cabinet Office

Award information

Award 1
Id
026205-2025-ecm_3844 / PO7900-1
Title
Humanitarian Emergency Response Operations and Stabilisation (HEROS)
Status
active

Suppliers

Supplier 1
Id
GB-FTS-149153
Name
Palladium International Limited

Related lots

1

Contracts and changes

Entry 1
Id
026205-2025-ecm_3844 / PO7900-1
Title
Humanitarian Emergency Response Operations and Stabilisation (HEROS)
Status
active
Award ID
026205-2025-ecm_3844 / PO7900-1
Date Signed
2 May 2025, 00:00

Items

Item 1
Id
1
Title
Humanitarian Emergency Response Operations and Stabilisation (HEROS)
Related Lot
1

Classification

Id
75211200
Scheme
CPV
Description
Foreign economic-aid-related services

Delivery locations

Entry 1
Region
UK

Value

Amount
330,000,000
Currency
GBP

Period

Ends
31 Oct 2028, 23:59
Starts
12 Jul 2017, 00:00

Amendments

Entry 1
Id
1
Rationale
Need for additional works, services or supplies by the original contractor/concessionaire: Reasons for modification: The services provided under the HEROS contract are fully interoperable with FCDO systems and processes for crisis and conflict response and a change of contractor cannot be made for economic or technical reasons. It has become increasingly clear that the services are so closely integrated into FCDO structures, in the manner described below, that further time is needed to clarify and distinguish them. For this reason, no supplier would currently be able to deliver the services other than the incumbent. The work to clearly define the distinction between, and the roles and responsibilities of, the FCDO and a Supplier in relation to the services to be delivered will also minimise incumbent advantage by ensuring the right information is fully available to competitors when the contract is in due course re-procured. The Management Information system, required for the running of the services, has been jointly developed between the current contractor and the authority. The Intellectual Property Rights (IPR) are split between multiple parties. The contractor also operates leases and licenses on FCDO’s behalf that are critical for the delivery of Core Relief Items (CRIs) to a humanitarian response. A change of contractor at this stage would cause significant inconvenience and a substantial increase in costs. It is anticipated that a further period of up to 2 years would be needed to undertake the work to distinguish services to the level necessary to commence an effective procurement process and then undertake that process. Given the complexity of the services and the interoperability of contractor systems with FCDO systems, a further period of approximately 12 months is also expected to be needed to transition to a successful incoming contractor. This is an increase to the originally predicted timeline of around 6 months but will ensure the incoming contractor has sufficient time to mobilise the services effectively. The FCDO is therefore modifying the contract under Regulation 72 (1) (b) to extend the contract for a period of up to 3 years. This modification does not increase the total value of the contract and is a time-only extension. Whilst the extension of the contract is required, the result will be that FCDO gains the necessary time to minimise incumbent advantage, and to prepare a requirement that maximises the attractiveness of the contract, following Procurement Act 2023 requirements.
Description
This modification will extend the contract for up to 3 years until 31/10/2028. This will be for an initial 2-year period (until 31/10/2027) with a further 1-year period (until 31/10/2028) to be utilised at the authority’s discretion.

Recorded locations

  • Buyer location · London · UK · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-052221-2025-05-23T12:30:11+01:00compiled ·