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PROCUREMENT OPPORTUNITY

Request for Information - Audience Interactive Social Media Toolkit

BBC (British Broadcasting Corporation) · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 02:56.

Opportunity overview

This Request for Information (‘RFI’) relates to an Audience Interactive Social Media Toolkit. * The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV. * To ensure continuity, the BBC needs to procure a new web-based Social Audience Engagement Solution. * You can find further information in the RFI document which can be downloaded from the BBC's eSourcing portal via https://bbc.bravosolution.co.uk. Instructions on how to register on the eSourcing portal can be found in the 'Engagement' section of this notice.

Classification

  • CPV32510000 — Wireless telecommunications system
  • CPV32524000 — Telecommunications system
  • CPV64212100 — Short Message Service (SMS) services
  • CPV64212200 — Enhanced Messaging Service (EMS) services
  • CPV64212300 — Multimedia Message Service (MMS) services
  • CPV64216000 — Electronic message and information services
  • CPV64216100 — Electronic message services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PROC/2025/48
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
1 Sept 2025, 23:59

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Suitability

Sme
Yes

Contract period

Ends
5 Oct 2028, 23:59
Starts
6 Oct 2025, 00:00
Max Extent Date
5 Oct 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
32510000
Scheme
CPV
Description
Wireless telecommunications system
Entry 2
Id
32524000
Scheme
CPV
Description
Telecommunications system
Entry 3
Id
64212100
Scheme
CPV
Description
Short Message Service (SMS) services
Entry 4
Id
64212200
Scheme
CPV
Description
Enhanced Messaging Service (EMS) services
Entry 5
Id
64212300
Scheme
CPV
Description
Multimedia Message Service (MMS) services
Entry 6
Id
64216000
Scheme
CPV
Description
Electronic message and information services
Entry 7
Id
64216100
Scheme
CPV
Description
Electronic message services

Planning and budget

Documents

Entry 1
Id
026091-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
23 May 2025, 12:01

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
13 Jun 2025, 23:59
Description
RFI response deadline 13/06/25 14:00 noon UK time. * In order to take part in this RFI, please take the following steps: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. * 2 - Express an interest in the RFI: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs Open to all Suppliers' link. 2.3 - Click on the relevant PQQ to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ into your 'My PQQs page. (This is a secure area reserved for your projects only). 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ Details' box. * 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - All RFI documentation can be found within the eTendering portal. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ. 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk. * * All questions relating to this RFI should be submitted via the BBC's eSourcing portal at https://bbc.bravosolution.co.uk * *

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PJRB-3233-GTQL
Name
BBC (British Broadcasting Corporation)

Roles

buyer

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
W1A 1AA
Country Name
United Kingdom
Street Address
Broadcasting House, Portland Place

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PJRB-3233-GTQL
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · London · UKI32 · W1A 1AA · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0521cd-2025-05-23T12:01:03+01:00Preliminary market engagement notice on Find a Tender ·