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PROCUREMENT OPPORTUNITY

Supporting People at Home: Ongoing Care and Reablement

London Borough of Camden · Tender notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 06:42.

Opportunity overview

The London Borough of Camden is seeking to award contracts for care and support at home services across two connected areas: Ongoing Care and Reablement. For the purposes of this procurement exercise, the Services have been divided into two Lots. Lot 1 (Ongoing Care) is further divided into five (5) sub-lots, and Lot 2 (Reablement) is further divided into three (3) sub-lots, as outlined below. Ongoing Care sub-lots: Lot 1a West Lot 1b North Lot 1c East Lot 1d Central Lot 1e South Reablement sub-lots: Lot 2a North West locality Lot 2b North East locality Lot 2c South locality The Services for this integrated model will provide: • Support to maintain or prevent deterioration in health and wellbeing which reduces the need for unnecessary hospital or residential care admission; • Ongoing Care with personal care, physical health care and support with daily living which the person cannot complete without assistance; or • Intensive support following a period of hospitalisation or treatment, which enables the person to regain confidence and improve self-care in their own home and engage with their local community.

Classification

  • CPV85000000 — Health and social work services

Lots

  • Ongoing Care West neighbourhood£48.2m
  • Ongoing Care North neighbourhood£25.8m
  • Ongoing Care East Neighbourhood£59.4m
  • Ongoing Care Central Neighbourhood£42.9m
  • Ongoing Care South Neighbourhood£32.6m
  • Reablement North West locality£5.6m
  • Reablement North East locality£5.6m
  • Reablement South locality£5.4m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-052199
Status
active
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
Suppliers should note that the deadline of 5th May 2026 stated above is the deadline for requests for participation for Reablement. The deadline for Ongoing Care is on 29th April 2026. Suppliers are reminded to read the guidance in the Invitation to Participate Questionnaire for further information. These are the links to access the Selection and Tender documentation: For Reablement: https://procontract.due-north.com/Advert?advertId=92d5f015-27f2-f011-813c-005056b64545&fromProjectDashboard=True For Ongoing Care: https://procontract.due-north.com/Advert?advertId=eae2a302-3816-f111-813c-005056b64545&fromProjectDashboard=True
Expression Of Interest Deadline
5 May 2026, 23:59

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
This procurement is being undertaken using a "competitive flexible procedure" as set out in Section 20 of the Procurement Act 2023. The Competitive flexible procedure will comprise of 2 stages; Selection Stage and Tender Stage. Stage 1 - Selection (Request to Participate) Suppliers must complete the Pre‑Selection Questionnaire (PSQ), which consists of: • Part 1 - Core supplier information Confirmation that the Supplier has registered on, submitted, and shared core supplier information via Find a Tender/the Central Digital Platform (CDP). • Part 2 - Exclusions and declarations • Part 3 - Conditions of Participation Suppliers will be required to answer questions that asses their legal, financial, and technical capability to deliver the required services. Suppliers meeting these requirements will be invited to tender. Stage 2 - Tender Tenders will be evaluated using a Quality/Price ratio: Quality: 60% Price: 40% Suppliers who meet the minimum requirements of the Award Criteria will be invited to present to residents and officers.

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Expected award period

Ends
1 Sept 2026, 23:59

Lot Details

Award Criteria Details
Information on how lots will be awarded is set out in the Invitation to Tender.

Lots and requirements

Entry 1
Id
1
Title
Ongoing Care West neighbourhood
Description
The delivery of approximately 248,000 hours of ongoing care in the West of Camden annually.
Status
active

Identifiers

Entry 1
Id
1a

Value

Including VAT
48,202,273
Amount
48,202,273
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Description
The criteria used to select suppliers to tender for this lot is set out in section 11 of the Invitation to Participate Questionnaire.
For Reduction
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2033, 23:59
Entry 2
Id
1b
Title
Ongoing Care North neighbourhood
Description
The delivery of approximately 131,200 hours of ongoing care in the West of Camden annually.
Status
active

Value

Including VAT
25,756,847
Amount
25,756,847
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Tenderers must have been registered with CQC and provide evidence of registration.
Criterion 2
Type
technical
Description
• Minimum two year contract delivery • Delivers to minimum of 100 people at any one point • Delivers a minimum of 1500 hours per week • Evidence of working in an urban area
Criterion 3
Description
The criteria used to select suppliers to tender for this lot is set out in section 11 of the Invitation to Participate Questionnaire.
For Reduction
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2033, 23:59
Entry 3
Id
1c
Title
Ongoing Care East Neighbourhood
Description
The delivery of approximately 306,900 hours of ongoing care in the East of Camden annually.
Status
active

Value

Including VAT
59,400,471
Amount
59,400,471
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Description
The criteria used to select suppliers to tender for this lot is set out in section 11 of the Invitation to Participate Questionnaire.
For Reduction
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2033, 23:59
Entry 4
Id
1d
Title
Ongoing Care Central Neighbourhood
Description
The delivery of approximately 220,600 hours of ongoing care in the Central of Camden annually
Status
active

Value

Including VAT
42,882,851
Amount
42,882,851
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Description
The criteria used to select suppliers to tender for this lot is set out in section 11 of the Invitation to Participate Questionnaire.
For Reduction
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2033, 23:59
Entry 5
Id
1e
Title
Ongoing Care South Neighbourhood
Description
The delivery of approximately 166,300 hours of ongoing care in the South of Camden annually.
Status
active

Value

Including VAT
32,642,569
Amount
32,642,569
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Description
The criteria used to select suppliers to tender for this lot is set out in section 11 of the Invitation to Participate Questionnaire.
For Reduction
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2033, 23:59
Entry 6
Id
2a
Title
Reablement North West locality
Description
The delivery of approximately 27,800 hours of reablement in North West Camden annually.
Status
active

Value

Including VAT
5,649,471
Amount
5,649,471
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Description
The criteria used to select suppliers to tender for this lot is set out in section 11 of the Invitation to Participate Questionnaire.
For Reduction
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2033, 23:59
Entry 7
Id
2b
Title
Reablement North East locality
Description
The delivery of approximately 27,400 hours of reablement in North East Camden annually.
Status
active

Value

Including VAT
5,570,498
Amount
5,570,498
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Description
The criteria used to select suppliers to tender for this lot is set out in section 11 of the Invitation to Participate Questionnaire.
For Reduction
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2033, 23:59
Entry 8
Id
2c
Title
Reablement South locality
Description
The delivery of approximately 26,500 hours of reablement in the South of Camden annually.
Status
active

Value

Including VAT
5,397,650
Amount
5,397,650
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
40
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Description
The criteria used to select suppliers to tender for this lot is set out in section 11 of the Invitation to Participate Questionnaire.
For Reduction
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2033, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKI31
Country
GB
Country Name
United Kingdom
Item 2
Id
1b
Related Lot
1b

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKI31
Country
GB
Country Name
United Kingdom
Item 3
Id
1c
Related Lot
1c

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKI31
Country
GB
Country Name
United Kingdom
Item 4
Id
1d
Related Lot
1d

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKI31
Country
GB
Country Name
United Kingdom
Item 5
Id
1e
Related Lot
1e

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKI31
Country
GB
Country Name
United Kingdom
Item 6
Id
2a
Related Lot
2a

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKI31
Country
GB
Country Name
United Kingdom
Item 7
Id
2b
Related Lot
2b

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKI31
Country
GB
Country Name
United Kingdom
Item 8
Id
2c
Related Lot
2c

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKI31
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
030320-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
1 Apr 2026, 12:29
Format
text/html

Planning and budget

No Engagement Notice Rationale
N/A

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Camden
Id
GB-PPON-PZXL-5842-VBBG

Identifier

Scheme
GB-PPON
Id
PZXL-5842-VBBG

Address

Street Address
Town Hall, Judd Street
Locality
London
Postal Code
WC1H 9JE
Country
GB
Country Name
United Kingdom
Region
UKI31

Contact

Name
Patricia Yetton
Telephone
+442079742784

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · London · UKI31 · WC1H 9JE · United Kingdom
  • Delivery location · UKI31 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 030320-2026Tender notice on Find a Tender ·