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PROCUREMENT OPPORTUNITY

Postal Services

Sunderland City Council · Tender notice on Find a Tender

Tender information last checkedLast checked 21 Sept 2026, 18:44.

Opportunity overview

Postal Services that includes hybrid mail, bulk mailings and revenues and benefits

Classification

  • CPV64110000 — Postal services

Lots

  • Hybrid and Bulk Mail£2.7m
  • Physical Mail£1.1m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Open Reference 20262082
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
22 Oct 2026, 12:00

Enquiry period

Ends
16 Oct 2026, 12:00

Expected award period

Ends
3 Dec 2026, 23:59

Lots and requirements

Entry 1
Id
1
Title
Hybrid and Bulk Mail
Description
The Provider must be capable of supporting a full range of outbound customer communications, including (but not limited to) the printing and posting of hard copy documents, the generation and issuance of mail such as email and SMS, and the production of bulk documents from supplied data for delivery via either physical or digital channels. The Council has operated a hybrid mail system for over seven years, during which time it has significantly transformed its outgoing mail processes to improve quality, flexibility, and digital capability. The Council is seeking opportunities to work collaboratively with Providers to further increase efficiency and reduce overall spend, potentially through greater consolidation of mail services and increased adoption of digital communication methods. Jobs will be provided via upload to a hybrid mail system or via Secure File Transfer (SFTP) for bulk mailing. The requirement for bulk mail is predominately from the Council's Revenues and Benefits services, which includes Council Tax, Non-Domestic Rates, Business Improvement District Levy, Periodic Income, Sundry Debts and Benefits Service
Status
active
Has Renewal
Yes

Value

Including VAT
3,290,400
Amount
2,742,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
45
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
45
Weight
percentageExact
Criterion 3
Type
quality
Name
Demonstration

Numbers

Entry 1
Number
5
Weight
percentageExact
Criterion 4
Type
quality
Name
Social Value

Numbers

Entry 1
Number
5
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jul 2027, 00:00
Ends
30 Jun 2031, 23:59
Max Extent Date
30 Jun 2033, 23:59

Renewal

Description
The contract may be extended at the entire discretion of the Authority for a maximum period of up to 2 years.
Entry 2
Id
2
Title
Physical Mail
Description
The Council requires a postal services Provider to collect physical mail items from The Council's offices and post them on behalf of the Council and its Partners (The Council). Volumes of post will not be evenly distributed across the year therefore the Provider must have flexibility to accommodate increased volumes during peak periods.
Status
active
Has Renewal
Yes

Value

Including VAT
1,288,800
Amount
1,074,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price
Name
Price

Numbers

Entry 1
Number
45
Weight
percentageExact
Criterion 2
Type
quality
Name
Quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Values

Numbers

Entry 1
Number
5
Weight
percentageExact

Suitability

Sme
Yes

Contract period

Starts
1 Jul 2027, 00:00
Ends
30 Jun 2031, 23:59
Max Extent Date
30 Jun 2033, 23:59

Renewal

Description
The contract may be extended at the entire discretion of the Authority for a maximum period of up to 2 years.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
64110000
Description
Postal services

Delivery locations

Entry 1
Region
UKC23
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
64110000
Description
Postal services

Delivery locations

Entry 1
Region
UKC23
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
089364-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
21 Sept 2026, 17:36
Format
text/html

Planning and budget

No Engagement Notice Rationale
The Authority undertook limited market engagement solely for the purpose of obtaining indicative market capacity information. Given the specialist nature of the market and the proportionate scope of the engagement, the Authority determined that publication of a Preliminary Market Engagement Notice would not provide additional benefit. The Authority has taken appropriate measures to ensure that competition is not distorted and that all bidders have access to the same information.

Buyer, suppliers and contacts

Organisation 1
Name
Sunderland City Council
Id
GB-PPON-PLVZ-4154-GGRZ

Identifier

Scheme
GB-PPON
Id
PLVZ-4154-GGRZ

Address

Street Address
City Hall, Plater Way,
Locality
Sunderland
Postal Code
SR1 3AA
Country
GB
Country Name
United Kingdom
Region
UKC23

Contact

Name
Issy Langley

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Sunderland · UKC23 · SR1 3AA · United Kingdom
  • Delivery location · UKC23 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 089364-2026Tender notice on Find a Tender ·