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PROCUREMENT OPPORTUNITY

GWR - Provision of Maintenance & Support for Ticket Vending Machines

FIRST RAIL HOLDINGS LIMITED · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 02:38.

Opportunity overview

It is GWR's intention to issue an extension of the Maintenance and Support Services contract for their Ticket Vending Machines ("TVMs") for a period of 3 years, and broaden the scope of how the innovation fund can be utilised. Such extension and variation will provide an interim solution to maximise the return on investment, pending review and definition of the required longer term strategy and subsequent procurement process.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SCHEIDT & BACHMANN (UK) LIMITED

Matched by number
Published award value
£6m
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH 03805576
Location
Chessington, UKI63, KT9 2QL, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-051f04
Status
complete
Published risks
No conflict of interest exist.
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
GWR has made significant investments in the system and functional development of Ticket Vending Machines (TVMs) to enhance the customer experience. Currently, the financial appraisal period for these developments is still ongoing, and the TVMs have not yet reached the end of their operational lifespan. The TVMs are proprietary equipment supplied by Scheidt & Bachmann (S&B), making S&B the sole partner capable of providing maintenance and support. Due to a number of factors, including business continuity, system resilience, affordability, and minimising the impact of changes, the decision to award and extend the contract with S&B is viewed as the optimal approach to ensure a sustainable solution during this period. Transitioning to a different contracting partner at this time would lead to considerable inconvenience and unnecessary and substantial duplication of costs. This contract award and extension will facilitate the continuation of services that support the operational needs of the GWR business while avoiding the associated costs of procuring and implementing new TVMs. This arrangement is intended for a duration of three years, pending future developments in the rail industry, and any subsequent actions required to comply with relevant procurement regulations.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-05154485
Name
FIRST RAIL HOLDINGS LIMITED

Roles

buyer

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
W2 1AF
Country Name
United Kingdom
Street Address
8th Floor The Point

Details

Classifications

Entry 1
Id
privateUtility
Scheme
UK_CA_TYPE
Description
Private utility

Identifier

Id
05154485
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PPVJ-1479-GGLX
Scheme
GB-PPON
Organisation 2
Id
GB-COH-03805576
Name
SCHEIDT & BACHMANN (UK) LIMITED

Roles

supplier

Address

Region
UKI63
Country
GB
Locality
Chessington
Postal Code
KT9 2QL
Country Name
United Kingdom
Street Address
Unit 7 Silverglade Business Park

Details

Vcse
No
Scale
large

Identifier

Id
03805576
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PBZJ-4789-DGNY
Scheme
GB-PPON

Award information

Award 1
Id
1
Status
pending
Has Options
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
30144200
Scheme
CPV
Description
Ticket-issuing machines
Entry 2
Id
50316000
Scheme
CPV
Description
Maintenance and repair of ticket-issuing machinery

Value

Amount
6,000,000
Currency
GBP
Including VAT
7,200,000

Options

Description
Purchase more TVMs if required.

Documents

Entry 1
Id
025237-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
22 May 2025, 16:15

Suppliers

Supplier 1
Id
GB-COH-03805576
Name
SCHEIDT & BACHMANN (UK) LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
25 Jun 2025, 23:59

Related lots

1

Contract period

Ends
24 Jun 2028, 23:59
Starts
25 Jun 2025, 00:00

Recorded locations

  • Buyer location · London · UKI32 · W2 1AF · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-051f04-2025-05-22T16:15:16+01:00Transparency notice on Find a Tender ·