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PROCUREMENT OPPORTUNITY

Microsoft Unified Support Service

Anchor Hanover Group · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 02:40.

Opportunity overview

The contract extension is for Microsoft unified Support service which is a heightened level of support for all Microsoft products. Anchor has invested heavily in Microsoft products and this extension of support is necessary as it covers all of Anchor’s Azure and O365 products from them.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Microsoft Limited

Matched by exact name
Published award value
£188.6k
Awarded
22 May 2025
Award ID
1
Status
pending
Identifier
GB-PPON PGYN-4242-JRRY
Location
Reading, UKJ11, RG6 1WG, United Kingdom

Microsoft Limited

Matched by exact name
Contract value
£188.6k
Awarded
Not supplied
Contract signed
24 Jun 2025
Including VAT
£226.3k
Award ID
2
Status
active
Identifier
GB-PPON PGYN-4242-JRRY
Location
Reading, UKJ11, RG6 1WG, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C6754
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The direct award justification is to allow Anchor to award a public contract to an existing supplier who supplies core IT services and software, as an ‘extension’ to existing services. Concerns the supply of services by the existing supplier which are intended as an extension to existing services:- a. A change in supplier would result in services that are different from or incompatible with, existing goods, services or works b. The difference or incompatibility would result in disproportionate technical difficulties in operations or maintenance. Microsoft are the only supplier to offer this level of direct support and thus a different supplier would be incompatible and would result in disproportionate technical difficulties in maintenance of our extensive Microsoft estate. This is an essential component to provide Microsoft support, any problems that could not be escalated to Microsoft and receive the appropriate level of support could impact Anchor operations reliant on Microsoft systems and thus have significant cost impact Contract renewal is annually (at Microsoft’s request) and is likely to be required for the foreseeable future as Anchor is unlikely to move away from Microsoft products.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes
Vcse
Yes

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PYBH-1339-MTCJ
Name
Anchor Hanover Group

Roles

buyer

Address

Region
UKE41
Country
GB
Locality
Bradford
Postal Code
BD1 2ST
Country Name
United Kingdom
Street Address
2 Godwin Street

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PYBH-1339-MTCJ
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-PPON-PGYN-4242-JRRY
Name
Microsoft Limited

Roles

supplier

Address

Region
UKJ11
Country
GB
Locality
Reading
Postal Code
RG6 1WG
Country Name
United Kingdom
Street Address
Microsoft Campus, Thames Valley Park

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PGYN-4242-JRRY
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
23 May 2025, 00:00
Title
Microsoft Unified Support Service
Status
pending
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72261000
Scheme
CPV
Description
Software support services

Value

Amount
188,607
Currency
GBP
Including VAT
226,328

Documents

Entry 1
Id
025043-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
22 May 2025, 14:56
Entry 2
Id
026080-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
23 May 2025, 11:58

Suppliers

Supplier 1
Id
GB-PPON-PGYN-4242-JRRY
Name
Microsoft Limited

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
24 Jun 2025, 23:59

Related lots

1

Contract period

Ends
24 Jun 2026, 23:59
Starts
25 Jun 2025, 00:00

Subcontracting

Subcontracts

Entry 1
Id
1
Description
.

Main Contractors

Entry 1
Id
GB-PPON-PGYN-4242-JRRY
Name
Microsoft Limited

Standstill Period

Ends
4 Jun 2025, 23:59
Award 2
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
72261000
Scheme
CPV
Description
Software support services

Suppliers

Supplier 1
Id
GB-PPON-PGYN-4242-JRRY
Name
Microsoft Limited

Related lots

1

Contracts and changes

Entry 1
Id
2
Title
Microsoft Unified Support Service
Status
active
Award ID
2
Date Signed
25 Jun 2025, 00:00
Above Threshold
Yes

Value

Amount
188,607
Currency
GBP
Including VAT
226,328

Period

Ends
25 Jul 2026, 23:59
Starts
26 Jun 2025, 00:00

Documents

Entry 1
Id
039113-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
11 Jul 2025, 08:58

Recorded locations

  • Buyer location · Bradford · UKE41 · BD1 2ST · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-051e62-2025-07-11T08:58:21+01:00Transparency notice on Find a Tender ·