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PROCUREMENT OPPORTUNITY

Tunnels Control & Management System

Transport for London · Tender notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 07:06.

Opportunity overview

TfL is seeking to replace and improve the Tunnels Control and Management System ("TCMS"), to take advantage of advancements in technology. The TCMS is classed as a 'mission critical' system under the Security of Networks & Information Systems (NIS) Regulations and is essential for TfL to maintain required safety levels within the tunnels and road network including managing events or incidents that occur. Without the TCMS the tunnels would have to close. The TCMS will be critical for the detection and management of incidents including fire safety by controlling ventilation in the tunnels to manage fire smoke and facilitating self-evacuation of incident in tunnel bores. Additionally, the TCMS will assist TfL in facilitating incident responders, such as the emergency services, in performing their duties and functions. In order for TfL to meet its Highway Authority duties and legal obligations it needs a new and updated TCMS system. Specifically, the below features are required to enable TfL to perform its operating duties as the Highway Authority and Traffic Authority in respect of road user safety (main risks being fire and toxic spillages) and network performance. • The new system will ensure safety and mitigates disruption in road tunnels. • It must be capable of incident management, highlighting incidents, alarms and notifications to operator attention providing for automatic and manual incident management and User activity logging for an audit trail. • It will enable effective communications with the attending emergency services and other incident responders, which will enable TfL to play an effective role in mitigating safety and network disruption risks - it also communicates internally, allowing operators to better collaborate on traffic network management and improve traffic management performance. • It will collect safety information from London's Tunnels, including Fire Systems, CCTV, SCADA (Supervisory Control and Data Acquisition) and other safety control systems. • It will be responsible for various activities which are Network Information Systems (NIS) reportable. Additionally, the new TCMS system will enable the tunnel operator to assess when the tunnel systems are degraded to the point where pre-determined Minimum Operating Requirements (MOR) for a tunnel have been breached and the tunnel must be closed. It will control the fixed traffic management systems which will be used to safely close a tunnel in an emergency and for maintenance The TCMS is vital to enable TfL to perform its authority duties and obligations, particularly regarding the safety and operability of the 13 existing road tunnels on the Transport for London Road Network. The TCMS will monitor and control tunnel safety systems in the tunnels and the associated London Traffic Control Systems (LTRACS) on approximately 90km of approach roads.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1£30m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WS2528025708
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
This procurement process is being conducted electronically on the e-Tendering portal SAP Ariba To access the procurement documents, complete and submit the PSQ, you will need to be registered on the eTendering portal - SAP Ariba and have a supplier profile with TfL. The following instructions explain TfL's e-tendering portal and provide guidance on how interested parties will be able to communicate with TfL in relation to this exercise. (1) SAP Ariba (submission portal) If your company has tendered with TfL after October 2022 your company likely already has an account. If so skip to step 2. If not please see instructions below To register, create an account https://service.ariba.com/Supplier.aw Interested parties must read the instructions carefully before proceeding with registration. For help on using the SAP Ariba system, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training (2) Supplier profile on TfL system (to be invited) If your organisation has recently participated in a sourcing event with TfL then you already have a supplier account to be invited through and can skip to step 3. If not follow this link https://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=TfL Guidance on registering is available through the following link: here https://content.tfl.gov.uk/supplier-registration.pdf (3) Expression of interest Please reach out to TCMS@tfl.gov.uk to express interest The SAP Ariba project reference is: WS2528025708 The SAP Ariba Sourcing Event for this procurement is ID: Doc3037140998 and the Sourcing Event is named: "ICT15151 Tunnels Control and Management System" Please contact Ariba_Supplier_Enablement@tfl.gov.uk in the first instance should you experience any problems with the portal for issues related to items 1 and 2. Please contact TCMS@tfl.gov.uk should you experience any other problems that Ariba_Supplier_Enablement@tfl.gov.uk was not able to solve.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
The Competitive flexible procedure will include: - Procurement Specific Questionnaire (PSQ) - Optional Industry Day - Invitation to Tender (ITT) - Dialogue - Best and Final Offer (BAFO) - Contract Finalisation/Award

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
12 May 2026, 23:59

Expected award period

Ends
21 Oct 2027, 23:59

Lot Details

No Lots Division Rationale
The proposed packaging option is a single contract with a single prime supplier to deliver the full end-to-end service, including design, build, test, implementation, transition, and ongoing support & maintenance. Splitting the TCMS requirements into multiple lots increased risks around interoperability and interfacing as well as increased complexity of internal management of the contract(s). Additionally, other reasons for adopting a single lot approach included: There is a risk that the project timeline may slip, resulting in delays to implementation, as well as IP Risks

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
35,998,189.2
Amount
29,998,491
Currency
GBP

Award criteria

Weighting Description
Tfl will be evaluating the criteria using the Price per Quality Point methodology

Criteria

Criterion 1
Type
price
Name
Price
Description
Price Per Quality Point
Criterion 2
Type
quality
Name
Quality
Description
Price Per Quality Point

Contract period

Starts
5 Nov 2027, 00:00
Ends
4 Nov 2040, 23:59
Max Extent Date
4 Nov 2050, 23:59

Renewal

Description
A 13-year initial term with a maximum extension option of a further 10 years broken down in increments.

Options

Description
The contract will include provisions to integrate additional tunnels and to upgrade the system throughout its duration. Further details on these options will be provided at the Invitation To Tender (ITT) stage

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
030207-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
1 Apr 2026, 10:52
Format
text/html

Planning and budget

No Engagement Notice Rationale
Market Engagement was carried out in 2024 prior to PA23 go live.

Buyer, suppliers and contacts

Organisation 1
Name
Transport for London
Id
GB-PPON-PHMT-6197-NWNZ

Identifier

Scheme
GB-PPON
Id
PHMT-6197-NWNZ

Address

Street Address
5 Endeavour Square
Locality
London
Postal Code
E20 1JN
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Recorded locations

  • Buyer location · London · UKI41 · E20 1JN · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 017258-2026Pipeline notice on Find a Tender ·
  2. 030207-2026Tender notice on Find a Tender ·