Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

The Provision of Agency Operational Workers for the Probation Service

Ministry of Justice · Contract details notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 18:06.

Opportunity overview

This requirement is to support the Authority (Ministry of Justice) and His Majesty's Prison & Probation Services (HMPPS) in the future delivery of temporary resources for Probation Services across England and Wales. The Probation Services is seeking a supplier(s) to provide qualified probation operational workers to address temporary staff shortfalls that could jeopardise the delivery of core business objectives. This may include covering periods of absence, in lieu of permanent recruitment or to manage temporary increases in work. Probation operational temporary staff include Probation Officers and Senior Probation Officers, both of whom must hold the relevant qualification for their role. Other key roles include Probation Services Officers, Victim Liaison Officers, and Unpaid Work Supervisors. All candidates are subject to security and identity checks prior to taking up post. The worker volume will fluctuate dependent on business need. HMPPS employee base is diverse and geographically dispersed across England and Wales. Temporary Probation workers may be based within one of the c.120 public or private prison establishments, c.170 courts, c.110 Probation Delivery Units, c.100 Approved Premises, or some are based within Council Buildings or Police Stations. Probation is divided into 12 Regions: London, South Central, Kent Surrey and Sussex (KSS) South West, East of England, West Midlands, East Midlands, Greater Manchester, Yorkshire and the Humber, North East, North West and Wales. These services are currently being delivered by two providers and these contracts expire in October 2026 necessitating the need for a new contract(s).

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Service Care Solutions

Matched by number
Published award value
£122m
Awarded
30 Jun 2026
Award ID
1
Status
pending
Identifier
GB-COH 05381795
Location
Preston, UKD45, PR1 3LU, United Kingdom
Contract value
£122m
Awarded
Not supplied
Contract signed
16 Aug 2026
Including VAT
£146.4m
Award ID
2
Status
active
Identifier
GB-COH 05381795
Location
Preston, UKD45, PR1 3LU, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Prj_14534
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Ministry of Justice
Id
GB-PPON-PDNN-2773-HVYN

Identifier

Scheme
GB-PPON
Id
PDNN-2773-HVYN

Address

Street Address
102 Petty France
Locality
London
Postal Code
SW1H 9AJ
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Service Care Solutions Ltd
Id
GB-COH-05381795

Identifier

Scheme
GB-COH
Id
05381795

Address

Street Address
12-13 Arthur House, Starkie Street
Locality
Preston
Postal Code
PR1 3LU
Country
GB
Country Name
United Kingdom
Region
UKD45

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79620000
Description
Supply services of personnel including temporary staff

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-05381795
Name
Service Care Solutions Ltd

Related lots

1

Contracts and changes

Entry 1
Id
2
Award ID
2
Title
The provision of Temporary Operational Probation Workers
Status
active
Above Threshold
Yes
Date Signed
17 Aug 2026, 00:00

Period

Starts
2 Nov 2026, 00:00
Ends
1 Nov 2032, 23:59

Value

Including VAT
146,400,000
Amount
122,000,000
Currency
GBP

Documents

Entry 1
Id
A-23527
Document Type
contractSigned
Description
Redacted contract
Format
application/pdf
Entry 2
Id
093532-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
2 Oct 2026, 16:32
Format
text/html

Recorded locations

  • Buyer location · London · UKI32 · SW1H 9AJ · United Kingdom

Notice and amendment history

7 published notice versions reviewed by ProcuraAxis.

7 VERSIONS
  1. 021841-2026Tender notice on Find a Tender ·
  2. 021880-2026Tender notice on Find a Tender ·
  3. 030904-2026Tender notice on Find a Tender ·
  4. 061880-2026Contract award notice on Find a Tender ·
  5. 062722-2026Contract award notice on Find a Tender ·
  6. 063518-2026Contract award notice on Find a Tender ·
  7. 093532-2026Contract details notice on Find a Tender ·