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PROCUREMENT OPPORTUNITY

USW - Award of Educational Disability Assessment Services

University of South Wales · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 01:58.

Opportunity overview

The University of South Wales intends to award a contract for the provision of educational neurodiversity assessment services. The successful supplier will deliver specialist assessments to identify and support neurodivergent learners, including but not limited to those with dyslexia, ADHD, autism spectrum conditions, and other specific learning differences. The services aim to inform tailored educational support and promote inclusive learning environments across the institution.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

People Asset Management Limited

Matched by exact name
Published award value
£475k
Awarded
31 Jul 2025
Award ID
1
Status
pending
Identifier
GB-PPON PVVR-3716-JNYR
Location
Warrington, UKD61, WA1 1BB, United Kingdom

Classification

  • CPV80300000 — Higher education services
  • CPV80430000 — Adult-education services at university level
  • CPV85000000 — Health and social work services

Lots

  • Lot 1£480k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
1981
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
31 Jul 2025, 23:59

Tender Period

Ends
16 Jun 2025, 12:00

Enquiry period

Ends
2 Jun 2025, 12:00

Submission terms

Electronic Submission Policy
allowed

Languages

en
cy

Lots and requirements

Entry 1
Id
1
Status
complete

Value

Amount
480,000
Currency
GBP
Including VAT
570,000

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Weighting Description
The contract will be awarded based on the most economically advantageous tender, using a combination of price and quality. The proposed weighting is: - Price 20% - Quality 80% Quality will be assessed based on the following sub-criteria: - Service Delivery & Process efficiency: - Process - Scheduling - Scalability & Peak demand management - Feedback & Student Support - Technical and Platform Requirements: - Data Protection - Accessibility & Inclusivity - Diagnostic Assessment Standards: - Qualifications and Compliance - Adherence to Guidelines - Social Value - Total Cost

Criteria

Criterion 1
Name
Question 1 - Service Delivery & Process efficiency: Process - 10%
Type
quality
Description
Describe in detail your proposed system and process for submitting, managing, and tracking assessment referrals. Your response should address the following points: System Access and User Roles: Explain how staff will access the system, including user account setup, role-based permissions, and authentication methods. Referral Submission Process: Describe the end-to-end process for submitting a referral, including what information is required, how forms or supporting evidence are uploaded, and how long it takes to complete a typical submission. Case Tracking and Communication: Outline how users are kept informed of case progress (e.g., acknowledgements, status updates, appointment scheduling), and whether schools can track the status of each referral in real-time
Criterion 2
Name
Question 2 - Service Delivery & Process Efficiency: Scheduling - 10%
Type
quality
Description
Please describe your process for ensuring both the initial contact with referred students and the scheduling of full assessment appointments are completed within the required timeframes. Your response should address the following: Initial Contact: Explain how you ensure first contact with the referred student is made within 5 working days of receiving the referral, including the communication methods used and how you prioritise this process. Scheduling Full Assessments: Describe your approach for ensuring that full assessment appointments are scheduled and completed within 20 working days of initial contact, and how you manage this process across multiple referrals. Monitoring and Tracking: Outline how you track and monitor these timelines to ensure compliance with the 5-day and 20-day timeframes, including any automated or manual systems used to flag potential delays. Contingency and Mitigation Plans: Provide details of the contingency plans in place for peak periods or unforeseen delays (e.g., staff shortages, high demand) to maintain compliance with these timeframes. Include examples of how you've successfully managed similar challenges in past contracts or services. Performance Data: Show evidence of your ability to meet the 5-day and 20-day deadlines, such as performance data, case studies, or key performance indicators (KPIs) from similar services you have delivered. (Performance data can be attached separately)."
Criterion 3
Name
Question 3 - Service Delivery & Process Efficiency: Scalability & Peak demand management - 10%
Type
quality
Description
Please explain how you plan to scale your operations to meet the estimated demand of 400 assessments per academic year, with particular emphasis on handling peak periods (August–December). Your response should include: Capacity and Resources: Detail the resources (staff, technology, infrastructure) you will allocate to meet this demand, including how you ensure consistent service delivery during high-demand periods. Scalability Measures: Describe how your operations can be scaled effectively, both in terms of personnel and processes, to handle large volumes of assessments, particularly during peak months. Contingency Planning: Outline any contingency plans in place for addressing unexpected spikes in demand or operational challenges that could impact your ability to deliver assessments on time. Evidence of Past Scalability: Provide examples or data from previous contracts or services demonstrating your ability to scale your operations and meet similar volumes of demand without compromising quality or timelines. (Data can be attached separately).
Criterion 4
Name
Question 4 - Service Delivery and Process Efficiency: Feedback & Student Support - 10%
Type
quality
Description
Please describe the measures you will implement to ensure students can track the status of their assessment, retrieve their assessment report (within 5 working days of the assessment), and access post-assessment feedback, as well as onward support resources or signposting. Your response should cover the following: Tracking Assessment Status: Detail the process or system in place that allows students (and/or relevant staff) to track the status of their assessment, from referral through to completion. Include how students are notified of any changes to their status or delays. Report Access and Delivery: Explain how students can retrieve their assessment report, ensuring it is available within the 5-working-day timeframe. Discuss the platform or method used for secure delivery (e.g., secure portal, email) and how you ensure confidentiality. Post-Assessment Feedback and Support: Describe how students will receive personalised post-assessment feedback and the range of onward support services or resources (e.g., signposting to educational support, mental health services) available to them after the assessment is complete. Examples of Solution Capabilities: Provide specific examples of how your solution has enabled previous clients to navigate the assessment process effectively, particularly in terms of student engagement, tracking, report retrieval, and post-assessment support. Include any data or client feedback that highlights the success of your system.
Criterion 5
Name
Question 5 - Technical and Platform Requirements: Data Protection- 10%
Type
quality
Description
Please describe your approach to ensuring the secure handling of personal and special category data in compliance with UK Data Protection Legislation (including GDPR). Your response should cover the following areas: Secure Digital Referral and Data Sharing: Detail your secure digital referral mechanism, including how it facilitates two-way data sharing with the University. Explain how the system ensures GDPR compliance and data security, including access controls, encryption methods, and auditing capabilities. Describe how your system reduces the risk of manual data entry errors and ensures the accuracy and efficiency of student record integration. Organisational Data Protection Approach: Outline your organisational approach to ensuring compliance with UK Data Protection Legislation, particularly when handling personal and special category data. Include details on your data protection policies, staff training programs, and accountability measures that ensure compliance across the service. Provide information about your incident response procedures, including how you address potential data protection breaches. Data Retention and Secure Deletion: Describe your data retention policy and how you manage secure data deletion to comply with university policies, legal requirements, and audit standards. Does your platform support scheduled data deletion, and if so, how is this managed? Data Breach Notification: Explain your process for notifying the University of a data breach involving student data, including timelines for notification (without undue delay). Provide examples from previous contracts or services that demonstrate your experience in managing data breaches, including the outcome and steps taken to prevent future incidents.
Criterion 6
Name
Question 6 - Technical & Platform Requirements: Accessibility & Inclusivity - 10%
Type
quality
Description
Please describe how your solution is designed to meet digital accessibility and inclusion standards. Your response should cover the following areas: Digital Accessibility Statement: Provide a clear digital accessibility statement for your platform, including compliance with relevant accessibility standards (e.g., WCAG 2.1, ADA, or Section 508). Include details on how you ensure accessibility across different devices (e.g., desktop, mobile) and browsers. Inclusive Design Features: Explain how your platform is inclusively designed to accommodate diverse user needs. This should cover: Visual Accessibility: Tools for visually impaired users (e.g., screen reader compatibility, adjustable text sizes, high-contrast modes). Cognitive Accessibility: Features for neurodiverse users, such as simple navigation, clear language, or customisable interfaces. Hearing Accessibility: Options for users with hearing impairments, such as captioning or visual cues. Physical Accessibility: Solutions for users with motor impairments, like keyboard navigation or voice control options. Access to Resources and Tools: Describe the specific accessibility tools integrated into the platform (e.g., alternative text for images, adjustable font sizes, color contrast adjustments) that support diverse user groups in accessing educational resources and content. Ongoing Accessibility Testing and Improvement: Explain how you regularly test your platform for accessibility and inclusion, and what steps you take to address emerging accessibility issues. Include any third-party audits or certifications your platform has undergone. Examples and Impact: Provide examples or case studies where your platform has been used successfully by a diverse range of users, including those with disabilities or specific needs. Include any feedback or outcomes that demonstrate how your solution has facilitated equal access for all users.
Criterion 7
Name
Social Value -10%
Type
quality
Description
In line with USW's commitment to the Wellbeing of Future Generations Act (Wales) 2015, this document provides Bidders with an opportunity to present how their organisation can support the University of South Wales in delivering against these objectives. The Well-being of Future Generations (Wales) Act is about improving the social, economic, environmental and cultural well-being of Wales. For further guidance please see "Guide to the Well-being of Future Generations (Wales) Act 2015" within the Tender Documents. Bidders are requested to provide details of their Social Value proposal (throughout the life of the contract and beyond) and to set targets against the measures that have been identified in line with the Wellbeing of Future Generations Act (Wales) 2015. Please only outline initatives and social value contributions that are anticipated as a direct result of being awarded this contract (if successful) and not what your organisation does as a whole. Upon award of the contract, these metrics are intended to be used as KPI's and the successful Bidder will be expected to report against delivery of these periodically. Social Value Metrics - 5% This tab enables bidders to set a target against specific measures, aligned to the 7 themes identified in the Wellbeing of Future Generations Act (Wales) 2015. Please add your target into the yellow cell found in 'Column I' for each of the measures. The unit of measure to apply is identified in Column G, and this target will then be multiplied by the 'proxy' in 'Column H' to provide a total 'Social Value Contribution figure'. This total value will then be evaluated as per the Evaluation Criteria outlined in the ITT. Where the term "Local" is used, this is defined as the geographical area of Wales. Social Value Method Statements - 5% This tab enables bidders to demonstrate what initiatives they intend to put in place in order to deliver Social Value as a part of this contract. Please provide a method statement that outlines the initiatives as well as provide details around how they will be managed and furthermore, how progress will be tracked. Example Initiatives are provided. This will be evaluated in line with the methodology contained within the ITT.
Criterion 8
Name
Total Cost - 20%
Type
cost
Description
Please use the pricing document titled "USW - 1981 - Educational Disability Assessment Services - Pricing Schedule" in the Tender Pricing Schedule Folder of the attachments section, to illustrate the breakdown of the costs for this tender. Please input your total cost to fulfil the requirement here.
Criterion 9
Name
Question 7 - Diagnostic Assessment Standards: Qualifications and Compliance - 5%
Type
quality
Description
Provide evidence that your assessors hold relevant qualifications and registrations (e.g., Educational Psychologists BPS/HCPC or specialist teacher assessors with APC). How do you ensure continuous compliance with CPD, DBS checks, and insurance requirements?
Criterion 10
Name
Question 8 - Diagnostic Assessment Standards: Adherence to Guidelines- 5%
Type
quality
Description
Please explain how your assessments will adhere to the SASC-STEC referenced SpLD Working Party Guidelines. Your response should cover the following: Alignment with SASC-STEC Guidelines: Describe how your assessment process and methodologies are aligned with the SASC-STEC SpLD Working Party Guidelines for specific learning difficulties (SpLD). Highlight any key aspects of the guidelines (e.g., assessment protocols, eligibility criteria) that your service incorporates. Assessment Tools and Methodologies: Provide details of the tools and methodologies you use to conduct neurodiversity assessments, ensuring that they are in line with the SASC-STEC guidelines. Include any specific diagnostic tools, psychometric assessments, or observational techniques that are used to ensure robust, evidence-based conclusions. Quality Control and Assurance: Explain the quality control measures you have in place to ensure the assessments meet the highest standards of accuracy, reliability, and fairness, as outlined in the guidelines. Describe how you monitor and evaluate the quality of assessments to ensure they remain consistent with SASC-STEC requirements, and any audits or reviews you conduct. Provide a sample diagnostic report with your response. (Sample report can be attached separately).

Contract period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL15
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
80300000
Scheme
CPV
Description
Higher education services
Entry 2
Id
80430000
Scheme
CPV
Description
Adult-education services at university level
Entry 3
Id
85000000
Scheme
CPV
Description
Health and social work services

Published documents

Entry 1
Id
L-3
Description
Tender documents can be accessed via the link.
Document Type
biddingDocuments
Entry 2
Id
L-1
Description
Specification documents can be accessed via the link.
Document Type
technicalSpecifications
Entry 3
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 4
Id
022772-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
19 May 2025, 15:36

Buyer, suppliers and contacts

Organisation 1
Id
GB-CHC-1140312
Name
University of South Wales

Roles

buyer

Address

Region
UKL15
Country
GB
Locality
Pontypridd
Postal Code
CF37 1DL
Country Name
United Kingdom
Street Address
University of South Wales,

Details

Classifications

Entry 1
Id
publicUndertaking
Scheme
UK_CA_TYPE
Description
Public undertaking
Entry 2
Id
GB-WLS
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Welsh devolved regulations apply

Identifier

Id
1140312
Scheme
GB-CHC

Contact

Name
Claire Thomas
Organisation 2
Id
GB-PPON-PCWX-4677-HTMN
Name
University of South Wales

Roles

buyer

Address

Region
UKL15
Country
GB
Locality
Pontypridd
Postal Code
CF37 1DL
Country Name
United Kingdom
Street Address
University of South Wales,

Details

Classifications

Entry 1
Id
publicUndertaking
Scheme
UK_CA_TYPE
Description
Public undertaking
Entry 2
Id
GB-WLS
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Welsh devolved regulations apply

Identifier

Id
PCWX-4677-HTMN
Scheme
GB-PPON

Contact

Name
Gemma Selway
Organisation 3
Id
GB-PPON-PVVR-3716-JNYR
Name
People Asset Management Limited

Roles

supplier

Address

Region
UKD61
Country
GB
Locality
Warrington
Postal Code
WA1 1BB
Country Name
United Kingdom
Street Address
Palmyra Square Chambers, 13-15 Springfield St

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PVVR-3716-JNYR
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
1 Aug 2025, 00:00
Title
USW Award of Educational Neurodiversity Assessment Services
Status
pending
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
1 Aug 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL15
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
80300000
Scheme
CPV
Description
Higher education services
Entry 2
Id
80430000
Scheme
CPV
Description
Adult-education services at university level
Entry 3
Id
85000000
Scheme
CPV
Description
Health and social work services

Value

Amount
475,000
Currency
GBP
Including VAT
570,000

Documents

Entry 1
Id
046425-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
6 Aug 2025, 11:02

Suppliers

Supplier 1
Id
GB-PPON-PVVR-3716-JNYR
Name
People Asset Management Limited

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
25 Aug 2025, 23:59

Related lots

1

Contract period

Ends
25 Aug 2028, 23:59
Starts
26 Aug 2025, 00:00

Standstill Period

Ends
15 Aug 2025, 23:59

Recorded locations

  • Buyer location · Pontypridd · UKL15 · CF37 1DL · United Kingdom
  • Delivery location · UKL15 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-051757-2025-08-06T11:02:39+01:00Tender notice on Find a Tender ·