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PROCUREMENT OPPORTUNITY

Provision of User Satisfaction Surveys

The Police and Crime Commissioner for Surrey · compiled

Tender information last checkedLast checked 30 Sept 2026, 01:56.

Opportunity overview

The delivery of a surveys to consult with victims of crime and gather useful data to help monitor and improve the services of Surrey Police.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£269.4k
Awarded
Not supplied
Contract signed
11 Mar 2025
Award ID
022526-2025-JPS1676-1
Status
active
Identifier
GB-COH 02904006
Location
Swansea, UK, SA1 1AF, United Kingdom

Classification

  • CPV79300000 — Market and economic research; polling and statistics

Lots

  • Further competition run under CCS Research and Insights DPS RM6126.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
JPS1676
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Further competition conducted under the CCS Research and Insights DPS

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
79300000
Scheme
CPV
Description
Market and economic research; polling and statistics

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
Further competition run under CCS Research and Insights DPS RM6126.

Options

Description
2 x 12 month extensions available within the call-off order form.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60%
Criterion 2
Name
Social Value
Type
quality
Description
10%
Criterion 3
Name
Price
Type
cost
Description
30%

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-141340
Name
The Police and Crime Commissioner for Surrey

Roles

buyer

Address

Region
UKJ2
Locality
Guildford
Postal Code
GU31YJ
Country Name
United Kingdom
Street Address
PO Box 412

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
The Police and Crime Commissioner for Surrey
No Identifier Rationale
notOnAnyRegister

Contact

Name
Jenna Spink
Organisation 2
Id
GB-COH-02904006
Name
Opinion Research Services Ltd

Roles

supplier

Address

Region
UK
Locality
Swansea
Postal Code
SA1 1AF
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
02904006
Scheme
GB-COH
Legal Name
Opinion Research Services Ltd
Organisation 3
Id
GB-FTS-495
Name
The High Court

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
The High Court

Award information

Award 1
Id
022526-2025-JPS1676-1
Title
User Satisfaction Surveys
Status
active

Suppliers

Supplier 1
Id
GB-COH-02904006
Name
Opinion Research Services Ltd

Related lots

1

Contracts and changes

Entry 1
Id
022526-2025-JPS1676-1
Title
User Satisfaction Surveys
Status
active
Award ID
022526-2025-JPS1676-1
Date Signed
11 Mar 2025, 00:00

Value

Amount
269,378
Currency
GBP

Recorded locations

  • Buyer location · Guildford · UKJ2 · GU31YJ · United Kingdom
  • Delivery location · UKJ

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0516ac-2025-05-19T11:24:38+01:00compiled ·