Proactive Intervention Offer

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: NCCT43119
Status: complete
Published risks: Norfolk County Council has joined the government's Devolution Priority Programme. This process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. A consultation is under way. Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.
Above Threshold: Yes
Procurement Method: open
Main Procurement Category: services
How to submit: This procurement will be managed electronically via the Councils e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the tenders section and express an interest to view the documentation and access any clarifications. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.
Procurement Method Details: Open procedure

Covered By

GPA

CPTPP

Procedure

Is Accelerated: Yes
Accelerated Rationale: Light touch contract

Legal basis

Id: 2023/54
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗
Scheme: UKPGA

Expected award period

Ends: 1 Jul 2025, 23:59

Tender Period

Ends: 9 Jun 2025, 12:00

Contract terms

Financial Terms: As per the terms and conditions issued with this procurement

Enquiry period

Ends: 2 Jun 2025, 17:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy: allowed

Languages

Lots and requirements

Entry 1

Id: 1
Title: Breckland
Status: complete
Has Options: Yes
Has Renewal: Yes
Description: Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 1

Value

Amount: 840,000
Currency: GBP
Including VAT: 1,008,000

Options

Description: The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.

Suitability

Sme: Yes
Vcse: Yes

Award criteria

Criteria

Criterion 1

Name: Learning Together
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 2

Name: Value for Money
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 3

Name: Person Centred Outcomes
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 4

Name: Commitment to Collaboration and Community
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Contract period

Ends: 1 Jul 2027, 23:59
Starts: 1 Jul 2025, 00:00
Max Extent Date: 1 Jul 2029, 23:59

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

Criterion 2

Type: technical
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Entry 2

Id: 2
Title: Broadland
Status: complete
Has Options: Yes
Has Renewal: Yes
Description: Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 2

Value

Amount: 780,000
Currency: GBP
Including VAT: 936,000

Options

Description: The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.

Suitability

Sme: Yes
Vcse: Yes

Award criteria

Criteria

Criterion 1

Name: Learning Together
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 2

Name: Value for Money
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 3

Name: Person Centred Outcomes
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 4

Name: Commitment to Collaboration and Community
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Contract period

Ends: 1 Jul 2027, 23:59
Starts: 1 Jul 2025, 00:00
Max Extent Date: 1 Jul 2029, 23:59

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

Criterion 2

Type: technical
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Entry 3

Id: 3
Title: Great Yarmouth
Status: complete
Has Options: Yes
Has Renewal: Yes
Description: Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 3

Value

Amount: 900,000
Currency: GBP
Including VAT: 1,080,000

Options

Description: The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.

Suitability

Sme: Yes
Vcse: Yes

Award criteria

Criteria

Criterion 1

Name: Learning Together
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 2

Name: Value for Money
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 3

Name: Person Centred Outcomes
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 4

Name: Commitment to Collaboration and Community
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Contract period

Ends: 1 Jul 2027, 23:59
Starts: 1 Jul 2025, 00:00
Max Extent Date: 1 Jul 2029, 23:59

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

Criterion 2

Type: technical
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Entry 4

Id: 4
Title: Kings Lynn and West Norfolk
Status: complete
Has Options: Yes
Has Renewal: Yes
Description: Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 4

Value

Amount: 900,000
Currency: GBP
Including VAT: 1,080,000

Options

Description: The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.

Suitability

Sme: Yes
Vcse: Yes

Award criteria

Criteria

Criterion 1

Name: Learning Together
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 2

Name: Value for Money
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 3

Name: Person Centred Outcomes
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 4

Name: Commitment to Collaboration and Community
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Contract period

Ends: 1 Jul 2027, 23:59
Starts: 1 Jul 2025, 00:00
Max Extent Date: 1 Jul 2029, 23:59

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

Criterion 2

Type: technical
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Entry 5

Id: 5
Title: North Norfolk
Status: complete
Has Options: Yes
Has Renewal: Yes
Description: Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 5

Value

Amount: 900,000
Currency: GBP
Including VAT: 1,080,000

Options

Description: The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.

Suitability

Sme: Yes
Vcse: Yes

Award criteria

Criteria

Criterion 1

Name: Learning Together
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 2

Name: Value for Money
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 3

Name: Person Centred Outcomes
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 4

Name: Commitment to Collaboration and Community
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Contract period

Ends: 1 Jul 2027, 23:59
Starts: 1 Jul 2025, 00:00
Max Extent Date: 1 Jul 2029, 23:59

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

Criterion 2

Type: technical
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Entry 6

Id: 6
Title: Norwich
Status: complete
Has Options: Yes
Has Renewal: Yes
Description: Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 6

Value

Amount: 900,000
Currency: GBP
Including VAT: 1,080,000

Options

Description: The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.

Suitability

Sme: Yes
Vcse: Yes

Award criteria

Criteria

Criterion 1

Name: Learning Together
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 2

Name: Value for Money
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 3

Name: Person Centred Outcomes
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 4

Name: Commitment to Collaboration and Community
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Contract period

Ends: 1 Jul 2027, 23:59
Starts: 1 Jul 2025, 00:00
Max Extent Date: 1 Jul 2029, 23:59

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

Criterion 2

Type: technical
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Entry 7

Id: 7
Title: South Norfolk
Status: complete
Has Options: Yes
Has Renewal: Yes
Description: Norfolk County Council wishes to commission an offer that provides targeted interventions that includes individuals aged 50 plus residing within the specified Health and Wellbeing Partnership area (on occasion younger people may be supported through this offer, where suitable). Individuals will have been proactively identified at a risk of falls and interventions should deliver outcomes around: a) Aging Well, including strength and mobility training, physical exercise and movement; b) Social connection, including participation in local community groups; c) Information and advice to support aging well, including managing money and accessing services. The Provider should plan to support approximately 800 people per year (per Health and Wellbeing Partnership) and must ensure they have the capacity to enable this. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. 7

Value

Amount: 780,000
Currency: GBP
Including VAT: 936,000

Options

Description: The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months. The estimate value in this notice represents the total sum across all lots and does not include any inflationary or other uplifts. The value includes the 24 month initial term plus a 24 month extension.

Suitability

Sme: Yes
Vcse: Yes

Award criteria

Criteria

Criterion 1

Name: Learning Together
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 2

Name: Value for Money
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 3

Name: Person Centred Outcomes
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Criterion 4

Name: Commitment to Collaboration and Community
Type: quality

Numbers

Entry 1

Number: 25
Weight: percentageExact

Contract period

Ends: 1 Jul 2027, 23:59
Starts: 1 Jul 2025, 00:00
Max Extent Date: 1 Jul 2029, 23:59

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation.

Criterion 2

Type: technical
Description: Conditions of participation are in the Invitation to Tender and include past performance, references, economic and financial standing, Modern Slavery Act requirements, health and safety, and compliance with equality legislation. 1

Items and delivery

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Item 2

Id: 2
Related Lot: 2

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Item 3

Id: 3
Related Lot: 3

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Item 4

Id: 4
Related Lot: 4

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Item 5

Id: 5
Related Lot: 5

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Item 6

Id: 6
Related Lot: 6

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Item 7

Id: 7
Related Lot: 7

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Published documents

Entry 1

Id: conflictOfInterest
Description: Not published
Document Type: conflictOfInterest

Entry 2

Id: A-1430
Url: https://www.find-tender.service.gov.uk/Notice/Attachment/A-1430 ↗
Format: application/vnd.openxmlformats-officedocument.wordprocessingml.document
Document Type: biddingDocuments

Entry 3

Id: A-1431
Url: https://www.find-tender.service.gov.uk/Notice/Attachment/A-1431 ↗
Format: application/vnd.openxmlformats-officedocument.wordprocessingml.document
Document Type: biddingDocuments

Entry 4

Id: A-1432
Url: https://www.find-tender.service.gov.uk/Notice/Attachment/A-1432 ↗
Format: application/vnd.openxmlformats-officedocument.wordprocessingml.document
Document Type: biddingDocuments

Entry 5

Id: A-1433
Url: https://www.find-tender.service.gov.uk/Notice/Attachment/A-1433 ↗
Format: application/vnd.openxmlformats-officedocument.wordprocessingml.document
Document Type: biddingDocuments

Entry 6

Id: A-1434
Url: https://www.find-tender.service.gov.uk/Notice/Attachment/A-1434 ↗
Format: application/vnd.openxmlformats-officedocument.wordprocessingml.document
Document Type: biddingDocuments

Entry 7

Id: A-1435
Url: https://www.find-tender.service.gov.uk/Notice/Attachment/A-1435 ↗
Format: application/vnd.openxmlformats-officedocument.wordprocessingml.document
Document Type: biddingDocuments

Entry 8

Id: 022244-2025
Url: https://www.find-tender.service.gov.uk/Notice/022244-2025 ↗
Format: text/html
Notice Type: UK4
Description: Tender notice on Find a Tender
Document Type: tenderNotice
Published: 16 May 2025, 14:04

Planning and budget

No Engagement Notice Rationale: A Prior information notice was issued under the previous legislation. Details of the notice can be found here: https://www.find-tender.service.gov.uk/Notice/003425-2025 Notice identifier: 2025/S 000-003425 A market engagement session was held virtually on Tuesday 18th February 2025. The details of this session and supporting information were published on In-Tend and are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/norfolkcc/aspx/Home.

Buyer, suppliers and contacts

Organisation 1

Id: GB-PPON-PDYH-3246-XWTR
Name: Norfolk County Council

Roles

buyer

Address

Region: UKH15
Country: GB
Locality: Norwich
Postal Code: NR1 2DH
Country Name: United Kingdom
Street Address: County Hall, Martineau Lane

Details

Classifications

Entry 1

Id: publicAuthoritySubCentralGovernment
Scheme: UK_CA_TYPE
Description: Public authority - sub-central government

Identifier

Id: PDYH-3246-XWTR
Scheme: GB-PPON

Contact

Email: sourcingteam@norfolk.gov.uk

Organisation 2

Id: GB-COH-3190820
Name: Community Action Norfolk

Roles

supplier

Address

Region: UKH17
Country: GB
Locality: Dereham
Postal Code: NR20 3TL
Country Name: United Kingdom
Street Address: Ambassador Way, Greens Road

Details

Url: https://www.communityactionnorfolk.org.uk/sites/ ↗
Vcse: Yes
Scale: sme
Sheltered Workshop: No
Public Service Mission Organization: No

Identifier

Id: 3190820
Scheme: GB-COH

Contact

Email: office@communityactionnorfolk.org.uk

Additional Identifiers

Entry 1

Id: PQLV-9477-JWZZ
Scheme: GB-PPON

Organisation 3

Id: GB-COH-3617412
Name: Norfolk Citizens Advice

Roles

supplier

Address

Region: UKH15
Country: GB
Locality: Norwich
Postal Code: NR2 1DZ
Country Name: United Kingdom
Street Address: 83-87 Pottergate,

Details

Url: http://www.ncab.org.uk ↗
Vcse: Yes
Scale: sme
Sheltered Workshop: No
Public Service Mission Organization: No

Identifier

Id: 3617412
Scheme: GB-COH

Contact

Email: board@ncab.org.uk

Additional Identifiers

Entry 1

Id: 1071297
Scheme: GB-CHC

Organisation 4

Id: GB-PPON-PZQQ-4816-TPLW
Name: King's Lynn and West Norfolk Borough Council

Roles

supplier

Address

Region: UKH16
Country: GB
Locality: King's Lynn
Postal Code: PE30 1EX
Country Name: United Kingdom
Street Address: King's Court, Chapel Street

Details

Url: http://www.west-norfolk.gov.uk ↗
Vcse: No
Scale: large
Sheltered Workshop: No
Public Service Mission Organization: No

Identifier

Id: PZQQ-4816-TPLW
Scheme: GB-PPON

Contact

Email: procurementtenders@west-norfolk.gov.uk

Award information

Award 1

Id: 1
Date: 21 Jul 2025, 00:00
Status: active
Has Options: Yes
Has Renewal: Yes
Above Threshold: Yes
Main Procurement Category: services
Assessment Summaries Date Sent: 21 Jul 2025, 00:00

Items

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Entry 4

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 5

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 6

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Item 2

Id: 5
Related Lot: 5

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Entry 4

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 5

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 6

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Value

Amount: 1,740,000
Currency: GBP
Including VAT: 2,088,000

Options

Description: The right to additional purchases while the contract is valid. The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months

Documents

Entry 1

Id: 041784-2025
Url: https://www.find-tender.service.gov.uk/Notice/041784-2025 ↗
Format: text/html
Notice Type: UK6
Description: Contract award notice on Find a Tender
Document Type: awardNotice
Published: 21 Jul 2025, 17:09

Suppliers

Supplier 1

Id: GB-COH-3190820
Name: Community Action Norfolk

Milestones

Entry 1

Id: 1
Type: futureSignatureDate
Status: scheduled
Due: 31 Jul 2025, 23:59

Related lots

Contract period

Ends: 30 Jul 2027, 23:59
Starts: 31 Jul 2025, 00:00
Max Extent Date: 29 Jul 2029, 23:59

Standstill Period

Ends: 30 Jul 2025, 23:59

Award 2

Id: 2
Date: 21 Jul 2025, 00:00
Status: active
Has Options: Yes
Has Renewal: Yes
Above Threshold: Yes
Main Procurement Category: services
Assessment Summaries Date Sent: 21 Jul 2025, 00:00

Items

Item 1

Id: 2
Related Lot: 2

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Entry 4

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 5

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 6

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Item 2

Id: 3
Related Lot: 3

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Entry 4

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 5

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 6

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Item 3

Id: 6
Related Lot: 6

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Entry 4

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 5

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 6

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Item 4

Id: 7
Related Lot: 7

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Entry 4

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 5

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 6

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Value

Amount: 3,360,000
Currency: GBP
Including VAT: 4,032,000

Options

Description: The right to additional purchases while the contract is valid. The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months.

Documents

Entry 1

Id: 041784-2025
Url: https://www.find-tender.service.gov.uk/Notice/041784-2025 ↗
Format: text/html
Notice Type: UK6
Description: Contract award notice on Find a Tender
Document Type: awardNotice
Published: 21 Jul 2025, 17:09

Suppliers

Supplier 1

Id: GB-COH-3617412
Name: Norfolk Citizens Advice

Milestones

Entry 1

Id: 1
Type: futureSignatureDate
Status: scheduled
Due: 31 Jul 2025, 23:59

Related lots

Contract period

Ends: 30 Jul 2027, 23:59
Starts: 31 Jul 2025, 00:00
Max Extent Date: 29 Jul 2029, 23:59

Standstill Period

Ends: 30 Jul 2025, 23:59

Award 3

Id: 3
Date: 21 Jul 2025, 00:00
Status: active
Has Options: Yes
Has Renewal: Yes
Above Threshold: Yes
Main Procurement Category: services
Assessment Summaries Date Sent: 21 Jul 2025, 00:00

Items

Item 1

Id: 4
Related Lot: 4

Delivery locations

Entry 1

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKH17
Country: GB
Country Name: United Kingdom

Entry 4

Region: UKH15
Country: GB
Country Name: United Kingdom

Entry 5

Region: UKH16
Country: GB
Country Name: United Kingdom

Entry 6

Region: UKH17
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85000000
Scheme: CPV
Description: Health and social work services

Value

Amount: 900,000
Currency: GBP
Including VAT: 1,080,000

Options

Description: The right to additional purchases while the contract is valid. The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months.

Documents

Entry 1

Id: 041784-2025
Url: https://www.find-tender.service.gov.uk/Notice/041784-2025 ↗
Format: text/html
Notice Type: UK6
Description: Contract award notice on Find a Tender
Document Type: awardNotice
Published: 21 Jul 2025, 17:09

Suppliers

Supplier 1

Id: GB-PPON-PZQQ-4816-TPLW
Name: King's Lynn and West Norfolk Borough Council

Milestones

Entry 1

Id: 1
Type: futureSignatureDate
Status: scheduled
Due: 31 Jul 2025, 23:59

Related lots

Contract period

Ends: 30 Jul 2027, 23:59
Starts: 31 Jul 2025, 00:00
Max Extent Date: 29 Jul 2029, 23:59

Standstill Period

Ends: 30 Jul 2025, 23:59

Contracts and changes

Entry 1

Id: 1
Status: active
Award ID: 1
Date Signed: 22 Aug 2025, 00:00
Has Options: Yes
Has Renewal: Yes
Above Threshold: Yes

Value

Amount: 1,740,000
Currency: GBP
Including VAT: 2,088,000

Period

Ends: 21 Aug 2027, 23:59
Starts: 22 Aug 2025, 00:00
Max Extent Date: 20 Aug 2029, 23:59

Options

Description: The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months

Documents

Entry 1

Id: 086401-2025
Url: https://www.find-tender.service.gov.uk/Notice/086401-2025 ↗
Format: text/html
Notice Type: UK7
Description: Contract details notice on Find a Tender
Document Type: contractNotice
Published: 30 Dec 2025, 11:09

Entry 2

Id: 2
Status: active
Award ID: 2
Date Signed: 22 Aug 2025, 00:00
Has Options: Yes
Has Renewal: Yes
Above Threshold: Yes

Value

Amount: 3,360,000
Currency: GBP
Including VAT: 4,032,000

Period

Ends: 21 Aug 2027, 23:59
Starts: 22 Aug 2025, 00:00
Max Extent Date: 20 Aug 2029, 23:59

Options

Description: The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months

Documents

Entry 1

Id: 086401-2025
Url: https://www.find-tender.service.gov.uk/Notice/086401-2025 ↗
Format: text/html
Notice Type: UK7
Description: Contract details notice on Find a Tender
Document Type: contractNotice
Published: 30 Dec 2025, 11:09

Entry 3

Id: 3
Status: active
Award ID: 3
Date Signed: 22 Aug 2025, 00:00
Has Options: Yes
Has Renewal: Yes
Above Threshold: Yes

Value

Amount: 900,000
Currency: GBP
Including VAT: 1,080,000

Period

Ends: 21 Aug 2027, 23:59
Starts: 22 Aug 2025, 00:00
Max Extent Date: 20 Aug 2029, 23:59

Options

Description: The right to additional purchases while the contract is valid. The council will have the right to include additional funding throughout the duration of this contract based on future assessments and availability of additional resources. Consequently, the contract is designed to be adaptable, allowing for modifications and enhancements in response to evolving needs and circumstances. This flexibility ensures that the programme can effectively meet its objectives and deliver optimal outcomes. The funding is likely to come from, but is not limited to Integrated Care Partners for example the Integrated Care Board, District Council, etc. If funding does become available for proactive intervention work and the Council deems this contract to be a suitable fit, the Council may may increase the funding available for this contract to expand the scope of the services being delivered.

Renewal

Description: The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 24 months

Documents

Entry 1

Id: 086401-2025
Url: https://www.find-tender.service.gov.uk/Notice/086401-2025 ↗
Format: text/html
Notice Type: UK7
Description: Contract details notice on Find a Tender
Document Type: contractNotice
Published: 30 Dec 2025, 11:09

Recorded locations

Buyer location · Norwich · UKH15 · NR1 2DH · United Kingdom
Delivery location · UKH15 · United Kingdom
Delivery location · UKH16 · United Kingdom
Delivery location · UKH17 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

ocds-h6vhtk-0515e5-2025-12-30T11:09:19ZTender notice on Find a Tender · 30 Dec 2025, 11:09

Proactive Intervention Offer

Opportunity overview

Awarded to

Community Action Norfolk

Norfolk Citizens Advice

King's Lynn and West Norfolk Borough Council

Classification

Lots

Documents and notices

Published notice details

Scope, procedure and submissions

Covered By

Procedure

Legal basis

Expected award period

Tender Period

Contract terms

Enquiry period

Special regime

Submission terms

Languages

Lots and requirements

Value

Options

Renewal

Suitability

Award criteria

Criteria

Numbers

Numbers

Numbers

Numbers

Contract period

Selection criteria

Criteria

Value

Options

Renewal

Suitability

Award criteria

Criteria

Numbers

Numbers

Numbers

Numbers

Contract period

Selection criteria

Criteria

Value

Options

Renewal

Suitability

Award criteria

Criteria

Numbers

Numbers

Numbers

Numbers

Contract period

Selection criteria

Criteria

Value

Options

Renewal

Suitability

Award criteria

Criteria

Numbers

Numbers

Numbers

Numbers

Contract period

Selection criteria

Criteria

Value

Options

Renewal

Suitability

Award criteria

Criteria