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PROCUREMENT OPPORTUNITY

Older Persons Floating Support Service

Wrexham County Borough Council · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 01:30.

Opportunity overview

Wrexham County Borough Council (WCBC) has awarded a sole supplier to provide a housing related floating support service for older people living in their own homes (whether owner-occupiers, Contract Holders or licensees). The service will be provided across Wrexham County Borough and will support a minimum of 110 householders. The Contract will run for an initial three (3) year term, commencing on 1st October 2025, with the option to extend for a further period of two (2) years.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Published award value
£1m
Awarded
6 Jul 2025
Award ID
1
Status
active
Identifier
GB-PPON PCJP-5245-LBJG
Location
Flint, UKL23, CH6 5BP, United Kingdom

Classification

  • CPV70333000 — Housing services
  • CPV85300000 — Social work and related services

Lots

  • Lot 1£1.1m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Proc 25-18
Status
complete
Has Recurrence
Yes
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
etenderWales Reference: Project_ 59326 itt_117334 To access the tender documentation and submit a response to this opportunity, please follow the below instructions. 1. Register your company on the etenderWales portal (this is only required once) - https://etenderwales.bravosolution.co.uk. Supplier registration video - https://app.screencast.com/2srN0n260W9nX 2. Express an Interest in the tender. Login to the portal with the username/password. Click the “Open Access PQQs/ITTs” link (These are Invitations to Tender open to any registered supplier). Click on the relevant PQQ/ITT to access the content. Click the “Express Interest” button in the “Actions” box on the left-hand side of the page. This will move the PQQ/ITT into your “My PQQ/ITTs” page. (This is a secure area reserved for your projects only). Click on the PQQ/ITT code, you can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box. 3. Responding to the tender. You can now choose to “Reply” or “Reject” (please give a reason if rejecting); You can now use the ‘Messages' function to communicate with the buyer and seek any clarification; Note the deadline for completion, then follow the onscreen instructions to complete the ITT; There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 4. Technical Assistance. If you require any further assistance use the online help, or the Bravo etenderWales help desk is available Mon – Fri (8:00 – 18:00) on: email: E-mail: help@bravosolution.co.uk phone: +44 800 069 8634 / Fax: +44 2070800480 Live Chat is available via the homepage - https://etenderwales.bravosolution.co.uk.
Procurement Method Details
Open procedure

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Recurrence

Dates

Entry 1
Starts
16 May 2030, 23:59

Expected award period

Ends
14 Jul 2025, 23:59

Tender Period

Ends
16 Jun 2025, 17:00

Enquiry period

Ends
9 Jun 2025, 17:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en
cy

Lots and requirements

Entry 1
Id
1
Status
complete
Has Options
Yes
Has Renewal
Yes

Value

Amount
1,050,000
Currency
GBP
Including VAT
1,260,000

Options

Description
Throughout the duration of the Contract WCBC may receive additional grant funding for this Contract. If additional grant funding is received then WCBC may request an increase in the number of householders covered by this Contract and an increase in the amount of hours to be delivered by the Supplier through this contract. The above does not relate to a change in service / contract scope, only an increase in quantities (the amount of householders / clients that can be supported through the Contract). Please note that there is no guarantee of additional work or any additional grant funding being made available throughout the term of this Contract.

Renewal

Description
Option to extend for a further two years

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality

Numbers

Entry 1
Number
80
Weight
percentageExact
Criterion 2
Name
Price
Type
price

Numbers

Entry 1
Number
20
Weight
percentageExact

Contract period

Ends
30 Sept 2028, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
30 Sept 2030, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As set out within the tender available free of charge on etenderWales
Criterion 2
Type
technical
Description
As set out within the tender available free of charge on etenderWales

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL23
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Entry 2
Id
70333000
Scheme
CPV
Description
Housing services

Published documents

Entry 1
Id
L-1
Description
Document to assist Suppliers locating and accessing the tender within etenderWales
Document Type
biddingDocuments
Entry 2
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 3
Id
022169-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
16 May 2025, 12:12

Planning and budget

No Engagement Notice Rationale
Service review was carried out prior to the Procurement Act 2023 commencing and timescales did not allow for suitable market engagement events.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PJHN-6516-JQNZ
Name
Wrexham County Borough Council

Roles

buyer

Address

Region
UKL23
Country
GB
Locality
Wrexham
Postal Code
LL11 1AR
Country Name
United Kingdom
Street Address
Commissioning Procurement and Contract Management Unit

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government
Entry 2
Id
GB-WLS
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Welsh devolved regulations apply

Identifier

Id
PJHN-6516-JQNZ
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-PPON-PCJP-5245-LBJG
Name
Age Connects North East Wales

Roles

supplier

Address

Region
UKL23
Country
GB
Locality
Flint
Postal Code
CH6 5BP
Country Name
United Kingdom
Street Address
Lewis House, Swan Street

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PCJP-5245-LBJG
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
7 Jul 2025, 00:00
Title
Older Persons Floating Support Service
Status
active
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
7 Jul 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL23
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKL23
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Entry 2
Id
70333000
Scheme
CPV
Description
Housing services

Value

Amount
1,013,000
Currency
GBP
Including VAT
1,215,600

Options

Description
Throughout the duration of the Contract WCBC may receive additional grant funding for this Contract. If additional grant funding is received then WCBC may request an increase in the number of householders covered by this Contract and an increase in the amount of hours to be delivered by the Supplier through this contract. The above does not relate to a change in service / contract scope, only an increase in quantities (the amount of householders / clients that can be supported through the Contract). Please note that there is no guarantee of additional work or any additional grant funding being made available throughout the term of this Contract.

Renewal

Description
Option to extend for a further two (2) years

Documents

Entry 1
Id
037688-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
7 Jul 2025, 11:20

Suppliers

Supplier 1
Id
GB-PPON-PCJP-5245-LBJG
Name
Age Connects North East Wales

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
8 Aug 2025, 23:59

Related lots

1

Contract period

Ends
30 Sept 2028, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
30 Sept 2030, 23:59

Standstill Period

Ends
17 Jul 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Older Persons Floating Support Service
Status
active
Award ID
1
Date Signed
30 Sept 2025, 00:00
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
1,013,000
Currency
GBP
Including VAT
1,215,600

Period

Ends
30 Sept 2028, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
30 Sept 2030, 23:59

Options

Description
Throughout the duration of the Contract WCBC may receive additional grant funding for this Contract. If additional grant funding is received then WCBC may request an increase in the number of householders covered by this Contract and an increase in the amount of hours to be delivered by the Supplier through this contract. The above does not relate to a change in service / contract scope, only an increase in quantities (the amount of householders / clients that can be supported through the Contract). Please note that there is no guarantee of additional work or any additional grant funding being made available throughout the term of this Contract.

Renewal

Description
Option to extend for a further 2 years

Documents

Entry 1
Id
063887-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
9 Oct 2025, 16:33

Recorded locations

  • Buyer location · Wrexham · UKL23 · LL11 1AR · United Kingdom
  • Delivery location · UKL23 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0515b2-2025-10-09T16:33:19+01:00Tender notice on Find a Tender ·