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PROCUREMENT OPPORTUNITY

Security Services for Victims of Domestic Abuse

Birmingham City Council · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 01:43.

Opportunity overview

Birmingham City Council invites suitably qualified and experienced suppliers to tender for the provision of a specialist security service for victims of domestic abuse. The purpose of the contract is to support individuals at risk of homelessness due to domestic abuse by implementing tailored security measures, allowing them to remain safely in their homes. Services required include but are not limited to: • Installation of security measures such as locks, panic alarms, fencing, fireproof letterboxes, and reinforced doors. • Home security assessments within 3 working days of referral. • Completion of minor works within 10 working days and major works within 25 working days of authorisation. • Safeguarding reporting and compliance with relevant policies and standards, including Secured by Design and the Birmingham Domestic Abuse Prevention Strategy. • Delivery of social value commitments, including employment and community engagement initiatives. The contract will commence 1st September 2025 for a duration of 4 years. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be able to log on which will enable you to download all relevant Invitation to Tender (ITT) documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk Your completed tender submission should be returned by noon on 16th June 2025 via the ‘in-tend’ system https://in-tendhost.co.uk/birminghamcc

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

24-7 Locks Ltd

Matched by number
Contract value
£2.6m
Awarded
Not supplied
Contract signed
25 Sept 2025
Including VAT
£3.1m
Award ID
1
Status
active
Identifier
GB-COH 7629702
Location
Birmingham, UKG31, B12 9RH, United Kingdom

Classification

  • CPV31625000 — Burglar and fire alarms
  • CPV35121000 — Security equipment
  • CPV35121300 — Security fittings
  • CPV44521100 — Locks
  • CPV44521110 — Door locks
  • CPV44521120 — Electronic security lock
  • CPV44521130 — Enhanced security lock
  • CPV79710000 — Security services
  • CPV98395000 — Locksmith services

Lots

  • Lot LOT-0001AED 2.6m · Source currency differs from tender

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
P1288
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
The Tender submission must be fully completed and signed by the Tenderer. All Tender submissions must be submitted by Tenderers via the ‘in-tend’ system: https://in-tendhost.co.uk/birminghamcc by the date and time detailed in the Procurement Timetable
Procurement Method Details
Open procedure

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
5 Aug 2025, 00:59

Tender Period

Ends
16 Jun 2025, 12:00

Enquiry period

Ends
6 Jun 2025, 12:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
LOT-0001
Status
complete

Value

Amount
2,600,000
Currency
AED
Including VAT
3,119,999

Suitability

Sme
Yes

Award criteria

Weighting Description
The contract will be awarded to a single provider based on the most advantageous tender (MAT), assessed against: • Quality (50%) – service delivery, organisation, customer care, and contract management. • Social Value (20%) – commitments to local employment, sustainability, and ethical procurement. • Price (30%) – overall cost-effectiveness.

Criteria

Criterion 1
Name
Simple description
Type
price
Description
The contract will be awarded to a single provider based on the most advantageous tender (MAT), assessed against: • Quality (50%) – service delivery, organisation, customer care, and contract management. • Social Value (20%) – commitments to local employment, sustainability, and ethical procurement. • Price (30%) – overall cost-effectiveness.

Contract period

Ends
1 Sept 2029, 00:59
Starts
1 Sept 2025, 01:00

Items and delivery

Item 1
Id
LOT-0001
Related Lot
LOT-0001

Delivery locations

Entry 1
Region
UKG31
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
31625000
Scheme
CPV
Description
Burglar and fire alarms
Entry 2
Id
35121000
Scheme
CPV
Description
Security equipment
Entry 3
Id
35121300
Scheme
CPV
Description
Security fittings
Entry 4
Id
44521100
Scheme
CPV
Description
Locks
Entry 5
Id
44521110
Scheme
CPV
Description
Door locks
Entry 6
Id
44521120
Scheme
CPV
Description
Electronic security lock
Entry 7
Id
44521130
Scheme
CPV
Description
Enhanced security lock
Entry 8
Id
79710000
Scheme
CPV
Description
Security services
Entry 9
Id
98395000
Scheme
CPV
Description
Locksmith services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
021783-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
15 May 2025, 14:20

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PCJJ-4826-QMLZ
Name
Birmingham City Council

Roles

buyer

Address

Region
UKG31
Country
GB
Locality
Birmingham
Postal Code
B1 1BB
Country Name
United Kingdom
Street Address
Council House, 1 Victoria Square

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PCJJ-4826-QMLZ
Scheme
GB-PPON

Contact

Name
Commercial and Procurement Services
Organisation 2
Id
GB-COH-7629702
Name
24-7 Locks Ltd

Roles

supplier

Address

Region
UKG31
Country
GB
Locality
Birmingham
Postal Code
B12 9RH
Country Name
United Kingdom
Street Address
Off Edward Rd

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
7629702
Scheme
GB-COH

Contact

Telephone
01217690724

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
LOT-0001
Related Lot
LOT-0001

Additional Classifications

Entry 1
Id
44520000
Scheme
CPV
Description
Locks, keys and hinges
Entry 2
Id
44521100
Scheme
CPV
Description
Locks
Entry 3
Id
44521110
Scheme
CPV
Description
Door locks
Entry 4
Id
98395000
Scheme
CPV
Description
Locksmith services

Suppliers

Supplier 1
Id
GB-COH-7629702
Name
24-7 Locks Ltd

Related lots

LOT-0001

Contracts and changes

Entry 1
Id
1
Title
Provision of security measures for victims of domestic abuse
Status
active
Award ID
1
Date Signed
26 Sept 2025, 00:00
Above Threshold
Yes

Value

Amount
2,600,000
Currency
GBP
Including VAT
3,120,000

Period

Ends
30 Sept 2029, 23:59
Starts
1 Oct 2025, 00:00

Documents

Entry 1
Id
064273-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
10 Oct 2025, 15:36

Recorded locations

  • Buyer location · Birmingham · UKG31 · B1 1BB · United Kingdom
  • Delivery location · UKG31 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-051494-2025-10-10T15:36:38+01:00Tender notice on Find a Tender ·