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PROCUREMENT OPPORTUNITY

Provision of a Self-Directed Support (SDS) Independent Information and Advice Service

North Ayrshire Council · compiled

Tender information last checkedLast checked 30 Sept 2026, 01:35.

Opportunity overview

North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£749.7k
Awarded
Not supplied
Contract signed
16 Jul 2025
Award ID
042084-2025-NAC/5210-1
Status
active
Location
ARDROSSAN, UK, KA22 8DG, United Kingdom

Classification

  • CPV85100000 — Health services
  • CPV75122000 — Administrative healthcare services
  • CPV79600000 — Recruitment services
  • CPV85140000 — Miscellaneous health services
  • CPV85323000 — Community health services

Lots

  • The provider will deliver a high quality, visible and accessible information and advice service to help people across the Ayrshire communities to express their views and make informed care choices regarding all four options of SDS. The provider will deliver a high quality, visible and accessible recruitment and employment service for adults, children and families across the communities of Ayrshire for those seeking to employ staff to deliver social care and support effectively and lawfully.£750k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NAC/5210
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
16 Jun 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
This contract is recurring.

Expected award period

Starts
16 Jun 2025, 12:00

Tender Period

Ends
16 Jun 2025, 12:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
85100000
Scheme
CPV
Description
Health services

Submission terms

Languages

en

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
If required, bidders are required to be enrolled in the relevant professional or trade registers within the country in which they are established. Where it is required, within a bidder’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service. Bidders must confirm if they hold the particular authorisation or memberships

Applies To

supplier
Criterion 2
Type
economic
Description
Bidders will be required to have a minimum “general” yearly turnover of 150,000 GBP for the last three years. Bidders who cannot meet the required level of turnover will be excluded from this tender. Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading. It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: - Employer’s (Compulsory) Liability Insurance = 5 million GBP in respect of any one event http://www.hse.gov.uk/pubns/hse40.pdf - Public Liability Insurance 5 million GBP in respect of any one event - Professional Indemnity Insurance 5 million GBP in the aggregate - Third-Party Motor Vehicle Insurance - A valid motor vehicle certificate must be held in the company name or (where there is no fleet but rather the company permits its employees to use their personal vehicles for business purposes), a letter signed by a person of appropriate authority - confirming that the company has ongoing arrangements in place to ensure their employees' vehicles are appropriately insured and maintained.

Applies To

supplier
Criterion 3
Type
technical
Description
Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process. Bidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process. Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope. Bidders will be required to provide evidence that their organisation has taken steps to build their awareness of the climate change emergency and how they will respond, including knowledge of their emissions sources and actions to address these. Accepted evidence includes but is not limited to: - a completed copy of the Bidder ‘relevant contract’ Climate Change Plan Template, including planned projects and actions to reduce the bidder’s carbon emissions. This does not need to contain calculated carbon emissions. Guidance on how Bidder Climate Change Plans are evaluated is available on the Sustainable Procurement Tools: Sustainable Procurement (sustainableprocurementtools.scot) Bidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. Bidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2D.1.2 of the qualification envelope.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The provider will deliver a high quality, visible and accessible information and advice service to help people across the Ayrshire communities to express their views and make informed care choices regarding all four options of SDS. The provider will deliver a high quality, visible and accessible recruitment and employment service for adults, children and families across the communities of Ayrshire for those seeking to employ staff to deliver social care and support effectively and lawfully.

Value

Amount
750,000
Currency
GBP

Renewal

Description
Possible extensions: Up to 24 months

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80
Criterion 2
Type
price
Description
20

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM93
Entry 2
Region
UKM93

Additional Classifications

Entry 1
Id
75122000
Scheme
CPV
Description
Administrative healthcare services
Entry 2
Id
85140000
Scheme
CPV
Description
Miscellaneous health services
Entry 3
Id
85323000
Scheme
CPV
Description
Community health services
Entry 4
Id
79600000
Scheme
CPV
Description
Recruitment services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1083
Name
North Ayrshire Council

Roles

buyer

Address

Region
UKM93
Locality
Irvine
Postal Code
KA12 8EE
Country Name
United Kingdom
Street Address
Cunninghame House, Friars Croft

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
North Ayrshire Council

Contact

Organisation 2
Id
GB-FTS-4854
Name
South Ayrshire Council

Roles

buyer

Address

Region
UKM94
Locality
Ayr
Postal Code
KA7 1DR
Country Name
United Kingdom
Street Address
County Buildings, Wellington Square

Details

Identifier

Legal Name
South Ayrshire Council

Contact

Telephone
+44 3001230900
Organisation 3
Id
GB-FTS-2556
Name
East Ayrshire Council

Roles

buyer

Address

Region
UKM93
Locality
Kilmarnock
Postal Code
KA3 7BU
Country Name
United Kingdom
Street Address
Corporate Procurement Team, London Road HQ

Details

Identifier

Legal Name
East Ayrshire Council

Contact

Telephone
+44 1563576000
Organisation 4
Id
GB-FTS-4006
Name
Kilmarnock Sheriff Court

Roles

reviewBody

Address

Locality
Kilmarnock
Postal Code
KA1 1ED
Country Name
United Kingdom
Street Address
Sheriff Court House, St Marnock Street

Details

Identifier

Legal Name
Kilmarnock Sheriff Court
Organisation 5
Id
GB-FTS-155313
Name
Ayrshire Independent Living Network

Roles

supplier

Address

Region
UK
Locality
ARDROSSAN
Postal Code
KA22 8DG
Country Name
United Kingdom
Street Address
The Michael Lynch Centre, 71 Princes Street

Details

Scale
sme

Identifier

Legal Name
Ayrshire Independent Living Network

Contact

Telephone
+44 1294475696

Award information

Award 1
Id
042084-2025-NAC/5210-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-155313
Name
Ayrshire Independent Living Network

Related lots

1

Contracts and changes

Entry 1
Id
042084-2025-NAC/5210-1
Status
active
Award ID
042084-2025-NAC/5210-1
Date Signed
17 Jul 2025, 00:00

Value

Amount
749,701.47
Currency
GBP

Recorded locations

  • Buyer location · Irvine · UKM93 · KA12 8EE · United Kingdom
  • Delivery location · UKM93

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-051443-2025-07-22T15:23:37+01:00compiled ·