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PROCUREMENT OPPORTUNITY

Contract for Remote Concierge Service Maintenance

City & County of Swansea · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 01:48.

Opportunity overview

Remote Concierge Service (referred to as RCS) is to enable the Landlord Service, via the Neighbourhood Support Unit (referred to as NSU), to provide a safe and secure environment for all the residents living at Griffith John St (blocks 1 &2) and Matthew St (blocks 1 & 2). The NSU is a 24-hr service based in a control room at Central Area Housing Office. The RCS will be monitored from a dedicated workstation. The primary purpose of the RCS is to enable the NSU to monitor, intercept and screen visitors via the door entry system to minimise anti-social behaviour and crime and disorder

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

OpenView Security Solutions Ltd

Matched by exact name
Contract value
£44.8k
Awarded
Not supplied
Contract signed
30 Jun 2025
Including VAT
£53.8k
Award ID
1
Status
active
Identifier
GB-PPON PJZV-6996-LDGN
Location
Essex, UKI52, RM7 7PJ, United Kingdom

Classification

  • CPV32300000 — Television and radio receivers, and sound or video recording or reproducing apparatus
  • CPV32500000 — Telecommunications equipment and supplies
  • CPV35120000 — Surveillance and security systems and devices
  • CPV50300000 — Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Lots

  • Lot 1£45k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CCS/25/024
Status
complete
Above Threshold
No
Procurement Method
open
Main Procurement Category
services
How to submit
https://etenderwales.bravosolution.co.uk itt_117297 - Remote Concierge Service Maintenance
Procurement Method Details
Below threshold - open competition

Legal basis

Id
2023/54
Scheme
UKPGA

Tender Period

Ends
12 Jun 2025, 12:00

Enquiry period

Ends
5 Jun 2025, 12:00

Submission terms

Electronic Submission Policy
allowed

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Amount
45,000
Currency
GBP
Including VAT
54,000

Renewal

Description
Up to 24 months

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Name
Price
Type
price

Numbers

Entry 1
Number
70
Weight
percentageExact

Contract period

Ends
3 Aug 2028, 23:59
Starts
4 Aug 2025, 00:00
Max Extent Date
3 Aug 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL18
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
35120000
Scheme
CPV
Description
Surveillance and security systems and devices
Entry 2
Id
32300000
Scheme
CPV
Description
Television and radio receivers, and sound or video recording or reproducing apparatus
Entry 3
Id
32500000
Scheme
CPV
Description
Telecommunications equipment and supplies
Entry 4
Id
50300000
Scheme
CPV
Description
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Published documents

Entry 1
Id
021590-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
15 May 2025, 10:23

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PYYD-8699-BJGD
Name
City & County of Swansea

Roles

buyer

Address

Region
UKL18
Country
GB
Locality
Swansea
Postal Code
SA1 3SN
Country Name
United Kingdom
Street Address
Civic Centre

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government
Entry 2
Id
GB-WLS
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Welsh devolved regulations apply

Identifier

Id
PYYD-8699-BJGD
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-PPON-PJZV-6996-LDGN
Name
OpenView Security Solutions Ltd

Roles

supplier

Address

Region
UKI52
Country
GB
Locality
Essex
Postal Code
RM7 7PJ
Country Name
United Kingdom
Street Address
Openview House, Chesham Close

Details

Vcse
No
Scale
sme

Identifier

Id
PJZV-6996-LDGN
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL18
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Suppliers

Supplier 1
Id
GB-PPON-PJZV-6996-LDGN
Name
OpenView Security Solutions Ltd

Related lots

1

Contracts and changes

Entry 1
Id
1
Title
Contract for Remote Concierge Service Maintenance
Status
active
Award ID
1
Date Signed
1 Jul 2025, 00:00
Has Renewal
Yes
Above Threshold
No

Value

Amount
44,800
Currency
GBP
Including VAT
53,760

Period

Ends
2 Aug 2028, 23:59
Starts
3 Aug 2025, 00:00
Max Extent Date
2 Aug 2030, 23:59

Renewal

Description
Up to 24 months

Documents

Entry 1
Id
037394-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
4 Jul 2025, 12:04

Recorded locations

  • Buyer location · Swansea · UKL18 · SA1 3SN · United Kingdom
  • Delivery location · UKL18 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0513ff-2025-07-04T12:04:34+01:00Tender notice on Find a Tender ·