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PROCUREMENT OPPORTUNITY

Backup as a Service remedial and support

NORTHERN GAS NETWORKS LIMITED · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 01:33.

Opportunity overview

Softcat PLC provides NGN with a managed service via Harbor for our enterprise backup systems implemented within our AWS cloud platform. This is a contract extension. These services include: - Ensuring all NGN data within scope is continuously backed up. - Providing NGN with 24/7 incident management support with agreed Service Level Agreements (SLAs) in place - Supporting NGN's IT disaster recovery and business continuity processes. - Continuous maintenance of the enterprise backup systems, including any required system updates or application version upgrades. - Providing NGN with insights into the backup services, including daily status reporting, conducting monthly restore activities, and conducting service reviews. - Supporting NGN with audit compliance. A stable, reliable, and secure backup solution is essential to NGN's data and cyber resilience, making this a critical technology platform to build and operate.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SOFTCAT PLC

Matched by number
Published award value
£182.8k
Awarded
13 May 2025
Award ID
1
Status
active
Identifier
GB-COH 02174990
Location
Marlow, UKJ13, SL7 1LW, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-051330
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
NGN is thoroughly evaluating our enterprise backup solution with the intent to adopt certain components using native technologies at our disposal. This strategic move aims to enhance alignment with our overarching business strategic objectives. A comprehensive review of the solution is essential, necessitating considerable time and resources to execute. This will enable NGN to make an informed decision regarding our future backup landscape architecture, subsequently allowing us to initiate a formal tender process with well-defined requirements. Terminating this service at the end of its current contract would place NGN in a highly compromised position, whereby we would be operating our critical production IT systems without the capability to back up and restore NGN data in the event of data loss or a cyber security attack. This would also mean that the governance, risk, and compliance policies and procedures we have agreed to would become unattainable, putting NGN at risk of audit breaches with the regulator and other audit committees, potentially resulting in financial penalties and reputational damage.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-05167070
Name
NORTHERN GAS NETWORKS LIMITED

Roles

buyer

Address

Region
UKE42
Country
GB
Locality
Colton Leeds
Postal Code
LS15 8TU
Country Name
United Kingdom
Street Address
1100 Century Way

Details

Classifications

Entry 1
Id
privateUtility
Scheme
UK_CA_TYPE
Description
Private utility

Identifier

Id
05167070
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PRNB-9357-PVLR
Scheme
GB-PPON
Organisation 2
Id
GB-COH-02174990
Name
SOFTCAT PLC

Roles

supplier

Address

Region
UKJ13
Country
GB
Locality
Marlow
Postal Code
SL7 1LW
Country Name
United Kingdom
Street Address
Solar House

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
02174990
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PZRT-9169-TVMT
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
14 May 2025, 00:00
Title
Backup as a Service remedial and support
Status
active
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD1
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKD1
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKE
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72200000
Scheme
CPV
Description
Software programming and consultancy services

Value

Amount
182,839.2
Currency
GBP
Including VAT
219,407.04

Documents

Entry 1
Id
021295-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
14 May 2025, 14:04
Entry 2
Id
021440-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
14 May 2025, 16:12

Suppliers

Supplier 1
Id
GB-COH-02174990
Name
SOFTCAT PLC

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
14 May 2025, 23:59

Related lots

1

Contract period

Ends
18 May 2027, 23:59
Starts
18 May 2025, 00:00

Recorded locations

  • Buyer location · Colton Leeds · UKE42 · LS15 8TU · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-051330-2025-05-14T16:12:08+01:00Transparency notice on Find a Tender ·