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PROCUREMENT OPPORTUNITY

Tenant Satisfaction Measure Surveys

Thrive Homes · Contract award notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 01:38.

Opportunity overview

Thrive Homes are seeking a provider of customer research services with proven experience of carrying out tenant satisfaction measure questionnaires and ensuring that all of the requirements of the Regulator of Social Housing Tenant Satisfaction Measure surveys are met. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=947621316

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Emotional Logic Ltd

Match pending…
Published award value
£180k
Awarded
7 May 2025
Award ID
1
Status
active
Location
Newcastle, UKC22, NE6 1AB, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
TH 3138
Status
complete
Procurement Method
limited
Procurement Method Details
Below threshold - limited competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PHBB-8926-WHGM
Name
Thrive Homes

Roles

buyer

Address

Region
UKH23
Country
GB
Locality
Hemel Hempstead
Postal Code
HP3 9TD
Country Name
United Kingdom
Street Address
Westside, London Road

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PHBB-8926-WHGM
Scheme
GB-PPON

Contact

Name
Jenny Johnson
Telephone
0800 917 6077
Organisation 2
Id
GB-FTS-147742
Name
Emotional Logic Ltd

Roles

supplier

Address

Region
UKC22
Country
GB
Locality
Newcastle
Postal Code
NE6 1AB
Country Name
United Kingdom
Street Address
Studio 25/26, Walker Road

Details

Vcse
No
Scale
sme

Contact

Award information

Award 1
Id
1
Date
7 May 2025, 01:00
Title
TSM Surveys
Status
active
Has Renewal
Yes
Above Threshold
No
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
79311000
Scheme
CPV
Description
Survey services
Entry 2
Id
79342311
Scheme
CPV
Description
Customer satisfaction survey

Value

Currency
GBP
Including VAT
180,000

Renewal

Description
Initial three-year period with the option to extend by a further two years

Documents

Entry 1
Id
021205-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
14 May 2025, 12:05

Suppliers

Supplier 1
Id
GB-FTS-147742
Name
Emotional Logic Ltd

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
21 May 2025, 00:59

Related lots

1

Contract period

Ends
19 May 2028, 00:59
Starts
21 May 2025, 01:00
Max Extent Date
19 May 2030, 00:59

Recorded locations

  • Buyer location · Hemel Hempstead · UKH23 · HP3 9TD · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0512eb-2025-05-14T12:05:53+01:00Contract award notice on Find a Tender ·