Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Supported Living & Residential Framework

London Borough of Hackney · Tender notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 06:21.

Opportunity overview

Hackney Council plan to tender for a social care framework. A social care framework is usually a large contract in the care sector, open to more than one supplier. They're often split into smaller, more manageable categories called lots - another term for services. Hackney Council is about to undertake a procurement process to identify and appoint a number of service providers to join the Framework. This social care framework will provide a range of adult social care services, and is split into the following 3 lots: Lot 1: Supported Living Lot 2: Residential (Working age & 65+) Lot 3: Fixed Term Care Contracts Please note this framework will open annually. A Procurement Notice will be issued annually for each opening. Please note you need to complete the PSQ and associated questions in full. Lot 1 & 2 - Framework Call Off via eBrokerage / Marketplace system Lot 3 - Further Competition Call Off For Lot 1 & 2, North East London Local Authorities who are able to access this framework from Year 2 onwards are: London Borough of Barking & Dagenham City of London Corporation London Borough of Newham London Borough of Redbridge London Borough of Tower Hamlets London Borough of Waltham Forest London Borough of Havering

Classification

  • CPV85000000 — Health and social work services

Lots

  • Residential£1.4bn
  • Fixed Packages of Care£541m
  • Supported Living£1.4bn

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN768761
Status
active
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
Expression Of Interest Deadline
8 May 2026, 12:00

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
Please note you need to complete the PSQ and associated questions in full. Lot 1 & 2 - Framework Call Off via eBrokerage / Marketplace system, Lot 3 - Further Competition.

Special regime

lightTouch

Techniques

Has Framework Agreement
Yes

Framework Agreement

Is Open Framework Scheme
Yes
Method
withAndWithoutReopeningCompetition
Type
open
Buyer Categories
London Borough of Barking & Dagenham City of London Corporation London Borough of Newham London Borough of Redbridge London Borough of Tower Hamlets London Borough of Waltham Forest London Borough of Havering
Description
Lot 1: Supported Living Lot 2: Residential (Working age & 65+) Lot 3: Fixed Term Care Contracts Please note this framework will open annually. A Procurement Notice will be issued annually for each opening. Please note you need to complete the PSQ and associated questions in full. Lot 1 & 2 - Framework Call Off via eBrokerage / Marketplace system Lot 3 - Further Competition Call Off For Lot 1 & 2, North East London Local Authorities who are able to access this framework from Year 2 onwards are: London Borough of Barking & Dagenham City of London Corporation London Borough of Newham London Borough of Redbridge London Borough of Tower Hamlets London Borough of Waltham Forest London Borough of Havering
Open Framework Scheme End Date
30 Sept 2033, 23:59

Buyer Location Restrictions

Entry 1

Gazetteer

Scheme
GB-ITL

Identifiers

UK

Submission terms

Electronic Submission Policy
allowed

Languages

en

Enquiry period

Ends
8 May 2026, 09:00

Expected award period

Ends
5 Jun 2026, 23:59

Lot Details

Award Criteria Details
After passing the Procurement Selection Questionnaire: Lot 1 & 2 - Framework Call Off via eBrokerage / Marketplace system Lot 3 - Further Competition Call Off

Lots and requirements

Entry 1
Id
DN768761 - Lot 1: Supported Living Lot 2: Residential Lot 3: Fixed Packages of Care
Title
Supported Living
Description
This social care framework will provide a range of adult social care services, and is split into the following 3 lots: Lot 1: Supported Living Lot 2: Residential (Working age & 65+) Lot 3: Fixed Term Care Contracts This Lot is specifically for Lot 1. Please note this framework will open annually. A Procurement Notice will be issued annually for each opening. Please note you need to complete the PSQ and associated questions in full. Lot 1 & 2 - Framework Call Off via eBrokerage / Marketplace system For Lot 1 & 2, North East London Local Authorities who are able to access this framework from Year 2 onwards are: London Borough of Barking & Dagenham City of London Corporation London Borough of Newham London Borough of Redbridge London Borough of Tower Hamlets London Borough of Waltham Forest London Borough of Havering
Status
active
Has Renewal
Yes

Identifiers

Entry 1
Id
1

Value

Including VAT
1,715,400,000
Amount
1,429,500,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality
Description
Quality - 30% Vacancies / Start Date - 20% Geographical Location - 20%

Numbers

Entry 1
Number
70
Weight
percentageExact
Criterion 2
Type
price
Name
Price
Description
Price - 30%

Numbers

Entry 1
Number
30
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Bidders must pass the Procurement Selection Questionnaire Lot 1 & 2 - Framework Call Off via eBrokerage / Marketplace system
Criterion 2
Type
technical
Description
Bidders must pass the Procurement Selection Questionnaire Lot 1 & 2 - Framework Call Off via eBrokerage / Marketplace system

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jul 2026, 00:00
Ends
30 Sept 2030, 23:59
Max Extent Date
30 Sept 2033, 23:59

Renewal

Description
1+1+1
Entry 2
Id
2
Title
Residential
Description
This social care framework will provide a range of adult social care services, and is split into the following 3 lots: Lot 1: Supported Living Lot 2: Residential (Working age & 65+) Lot 3: Fixed Term Care Contracts This Lot is specifically for Lot 2. Please note this framework will open annually. A Procurement Notice will be issued annually for each opening. Please note you need to complete the PSQ and associated questions in full. Lot 1 & 2 - Framework Call Off via eBrokerage / Marketplace system For Lot 1 & 2, North East London Local Authorities who are able to access this framework from Year 2 onwards are: London Borough of Barking & Dagenham City of London Corporation London Borough of Newham London Borough of Redbridge London Borough of Tower Hamlets London Borough of Waltham Forest London Borough of Havering
Status
active
Has Renewal
Yes

Value

Including VAT
1,715,400,000
Amount
1,429,500,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality
Description
Quality - 30% Vacancies / Start Date - 20% Geographical Location - 20%

Numbers

Entry 1
Number
70
Weight
percentageExact
Criterion 2
Type
price
Name
Price
Description
Price - 30%

Numbers

Entry 1
Number
30
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Bidders must pass the Procurement Selection Questionnaire Lot 1 & 2 - Framework Call Off via eBrokerage / Marketplace system
Criterion 2
Type
technical
Description
Bidders must pass the Procurement Selection Questionnaire Lot 1 & 2 - Framework Call Off via eBrokerage / Marketplace system

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Jul 2026, 00:00
Ends
30 Sept 2030, 23:59
Max Extent Date
30 Sept 2033, 23:59

Renewal

Description
1+1+1
Entry 3
Id
3
Title
Fixed Packages of Care
Description
This social care framework will provide a range of adult social care services, and is split into the following 3 lots: Lot 1: Supported Living Lot 2: Residential (Working age & 65+) Lot 3: Fixed Term Care Contracts This lot is specifically for Lot 3. Please note this framework will open annually. A Procurement Notice will be issued annually for each opening. Please note you need to complete the PSQ and associated questions in full. Lot 3 - Further Competition Call Off
Status
active
Has Renewal
Yes

Value

Including VAT
649,200,000
Amount
541,000,000
Currency
GBP

Award criteria

Weighting Description
Quality and Price TBC upon further competitions.

Criteria

Criterion 1
Type
quality
Name
Quality
Description
Quality and Price TBC upon further competitions.
Criterion 2
Type
price
Name
Price
Description
Quality and Price TBC upon further competitions.

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Lot 3 - Further Competition Call Off
Criterion 2
Type
technical
Description
Lot 3 - Further Competition Call Off

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
5 Jun 2026, 00:00
Ends
30 Sept 2030, 23:59
Max Extent Date
30 Sept 2033, 23:59

Renewal

Description
1+1+1

Items and delivery

Item 1
Id
DN768761 - Lot 1: Supported Living Lot 2: Residential Lot 3: Fixed Packages of Care
Related Lot
DN768761 - Lot 1: Supported Living Lot 2: Residential Lot 3: Fixed Packages of Care

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
future
Document Type
biddingDocuments
Entry 3
Id
030578-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
1 Apr 2026, 16:49
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Hackney
Id
GB-PPON-PRZC-5592-DDDV

Identifier

Scheme
GB-PPON
Id
PRZC-5592-DDDV

Address

Street Address
Hackney Service Centre
Locality
London
Postal Code
E8 1DY
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · London · UKI41 · E8 1DY · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 030578-2026Tender notice on Find a Tender ·