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PROCUREMENT OPPORTUNITY

Universal Information, Advice & Guidance Service

Warrington Borough Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 20 Sept 2026, 07:41.

Opportunity overview

A community advice services for the supply of: • Legal, Debt and Housing Advice Services (core service) • Outreach Service (eg. GP surgeries, Children's Centres, Community settings). The Service is has a physical presence in Warrington to deliver the face to face work as detailed in the service specification. The service is to be provided in a manner that enables access, especially to those groups who do not traditionally access town centre based provisions. The service will be delivered from relevant and accessible venues. The service aims to: • provide a single point of access for information advice and guidance services. • reduce direct costs, whilst maintaining quality. • modernise the approach of delivering information advice and guidance services in Warrington. • promote the provision of self-help and online information, advice and guidance. Aside from the core contract there are additional elements to deliver the following separate services: • Domestic Abuse Worker • Macmillan Benefits Advice and Welfare Service

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

WARRINGTON DISTRICT CITIZENS ADVICE BUREAU

Matched by number
Contract value
£3.8m
Awarded
Not supplied
Contract signed
27 Aug 2026
Including VAT
£4.6m
Award ID
1
Status
active
Identifier
GB-COH 04416167
Location
Warrington, UKD61, WA1 1SR, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN773879
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Warrington Borough Council
Id
GB-PPON-PBVX-8195-NXYW

Identifier

Scheme
GB-PPON
Id
PBVX-8195-NXYW

Address

Street Address
Warrington Borough Council
Locality
Warrington
Postal Code
WA1 1UH
Country
GB
Country Name
United Kingdom
Region
UKD61

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
WARRINGTON DISTRICT CITIZENS ADVICE BUREAU
Id
GB-COH-04416167

Identifier

Scheme
GB-COH
Id
04416167

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PJDV-3633-BPQD

Address

Street Address
The Gateway
Locality
Warrington
Postal Code
WA1 1SR
Country
GB
Country Name
United Kingdom
Region
UKD61

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85312300
Description
Guidance and counselling services
Entry 2
Scheme
CPV
Id
85312310
Description
Guidance services
Entry 3
Scheme
CPV
Id
85312400
Description
Welfare services not delivered through residential institutions

Delivery locations

Entry 1
Region
UKD61
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-04416167
Name
WARRINGTON DISTRICT CITIZENS ADVICE BUREAU

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
28 Aug 2026, 00:00

Period

Starts
1 Sept 2026, 00:00
Ends
30 Nov 2030, 23:59
Max Extent Date
30 Nov 2035, 23:59

Renewal

Description
contract started 01.12.2025 but delayed signing and sealing of contract Further period up to 12 months with 5 extensions available Extension exercised where the Buyer gives the Supplier no less than 6 Months' written notice before this Contract expires

Value

Including VAT
4,560,000
Amount
3,800,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
Improved Well-being and Independence
Description
Users will gain access to resources supporting physical, mental, and financial health, enhancing independence.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 2
Id
2
Title
Independence and Empowerment
Description
Provide the support needed for self-directed decision-making. Empower users to navigate welfare, debt, housing, and employment systems effectively.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 3
Id
3
Title
Enhanced Service User Satisfaction
Description
Services will be accessible, responsive, and inclusive, fostering positive feedback.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 4
Id
4
Title
Collaboration at Warrington place
Description
Improved signposting and coordination with other services, ensuring long-term benefits which address the root cause of issues such as financial instability.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 5
Id
5
Title
Flexibility and Responsiveness
Description
Adapt services to meet changing needs, including legislative updates and demographic shifts.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 6
Id
6
Title
Reduced Inequalities
Description
contribute to reducing both health and economic inequalities in the town.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3

Documents

Entry 1
Id
088619-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
18 Sept 2026, 11:57
Format
text/html

Recorded locations

  • Buyer location · Warrington · UKD61 · WA1 1UH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 088619-2026Contract details notice on Find a Tender ·