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PROCUREMENT OPPORTUNITY

Soft Facilities Management (FM) Services

THE CHILTERN RAILWAY COMPANY LIMITED · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 01:21.

Opportunity overview

Procurement of Soft Facilities Management (FM) Services to include daily cleaning of railway stations, depots and offices, and periodic deep cleans at stations and depots, waste removal, and pest control across the Chiltern Railway network, including East West Railway.

Classification

  • CPV45452000 — Exterior cleaning work for buildings
  • CPV90900000 — Cleaning and sanitation services

Lots

  • Lot 1£11.2m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-050f0a
Status
active
Above Threshold
Yes
Procurement Method
selective
Main Procurement Category
services
How to submit
Chiltern will use their eSourcing portal called Market Dojo https://marketdojo.com/ and invite RISQS approved short listed suppliers to tender.
Procurement Method Details
Competitive flexible procedure

Procedure

Features
Chiltern Railways will shortlist suitably qualified suppliers off the dynamic market 'RISQS' using Product Code H.G.2.1 Contract Cleaning Services (Office, Station & Depot) who will be invited to tender using Chilterns e-Sourcing portal Market Dojo. The tender award criteria will be based on a combination of Price (30%), based on a schedule of rates/activities, Best and Final Offers, and Quality (70%), based on experience and ability to perform the services. Chiltern Railways is seeking to appoint a single supplier.

Amendments

Entry 1
Id
020093-2025
Description
Locations of services revised.
Entry 2
Id
031132-2025
Description
Contract dates (estimated)

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
1 Sept 2025, 23:59

Tender Period

Ends
15 Jul 2025, 23:59

Special regime

utilities

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Amount
11,215,142
Currency
GBP
Including VAT
13,458,171

Renewal

Description
Extensions will be granted dependent on meeting service level criteria and performance.

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Price
Type
price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Name
Technical
Type
quality
Description
This will look at experience and technical ability to deliver the services within a working railway environment as well as having ISO9001, 14001, 45001 (or equivalent) or working towards before the contract starts.

Numbers

Entry 1
Number
70
Weight
percentageExact

Contract period

Ends
1 Sept 2028, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
1 Sept 2030, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
The Client shall be entitled to terminate the Contract in full by giving not less than 3 months written notice to the Contractor without incurring any liability to the Supplier other than to pay for Services already performed at the time of termination. TUPE applies and any transfer of staff will be dealt with in accordance with TUPE. The Supplier shall have or demonstrate they can obtain the following insurances with a reputable insurer: employer's liability insurance or similar insurance(s) in the amount of at least £10,000,000 for any one occurrence or the amount required by Applicable Law, whichever is higher; public liability insurance in the amount of at least £10,000,000 for any one occurrence; product liability insurance in the amount of at least £1,000,000 for any one occurrence; and professional indemnity insurance in the amount of at least £1,000,000 for any one occurrence.
Criterion 2
Type
technical
Description
Due to the environment Sentinel - PTS (Personal Track Safety) is required. The Supplier shall pay no less than the Real Living Wage. The Supplier shall be a Recognised Service Provider and work to the parameters set by the Living Wage Foundation. The Supplier shall comply with the following policies of the Purchaser: • Drugs and Alcohol Policy. • Anti-Tax Evasion Policy. • Tax Policy. • Anti - Fraud Policy. • Equality, Diversity and Inclusion Policy. • Anti Bribery Policy. • Health, Safety, Environment and Crime Policy. • Code of Conduct for Business Partners. • Social Media Policy. • Acceptable Use Policy (IS). • Responsible Procurement Policy.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom
Entry 10
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 11
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 12
Region
UKJ1
Country
GB
Country Name
United Kingdom
Entry 13
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 14
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 15
Region
UKJ1
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
45452000
Scheme
CPV
Description
Exterior cleaning work for buildings
Entry 2
Id
90900000
Scheme
CPV
Description
Cleaning and sanitation services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
019810-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
8 May 2025, 15:48
Entry 3
Id
020093-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
9 May 2025, 14:05
Entry 4
Id
031132-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
10 Jun 2025, 09:37

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-03007939
Name
THE CHILTERN RAILWAY COMPANY LIMITED

Roles

buyer

Address

Region
UKC23
Country
GB
Locality
Sunderland
Postal Code
SR3 3XP
Country Name
United Kingdom
Street Address
1 Admiral Way

Details

Classifications

Entry 1
Id
privateUtility
Scheme
UK_CA_TYPE
Description
Private utility

Identifier

Id
03007939
Scheme
GB-COH

Contact

Name
Iain Alexander

Additional Identifiers

Entry 1
Id
PNPV-7838-DRMN
Scheme
GB-PPON

Related procurements

Entry 1
Id
framework
Scheme
ocid
Identifier
ocds-h6vhtk-04e7db

Relationship

framework

Recorded locations

  • Buyer location · Sunderland · UKC23 · SR3 3XP · United Kingdom
  • Delivery location · UKC · United Kingdom
  • Delivery location · UKD · United Kingdom
  • Delivery location · UKE · United Kingdom
  • Delivery location · UKF · United Kingdom
  • Delivery location · UKG · United Kingdom
  • Delivery location · UKH · United Kingdom
  • Delivery location · UKI · United Kingdom
  • Delivery location · UKJ1 · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050f0a-2025-06-10T09:37:19+01:00Tender notice on Find a Tender ·