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PROCUREMENT OPPORTUNITY

Domestic Abuse Services for Victims and Survivors 2026-2033

Hampshire County Council · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 01:12.

Opportunity overview

Domestic abuse has significant and devastating impacts on the health and wellbeing of victims, survivors and their families. It is a widespread crime that includes violence, controlling or coercive behaviour, economic abuse, psychological or emotional abuse. It is estimated that in the last year, more than 52,000 people over the age of 16 and 43,000 children and young people were subjected to domestic abuse in Hampshire. Hampshire County Council commissions specialist domestic abuse services in line with its duties under the Domestic Abuse Act 2021. Under the Act, the Council must ensure that specialist domestic abuse support is available to victims and survivors of domestic abuse and their children in safe accommodation. Safe accommodation is a term that is used to cover: • refuges - single sex accommodation, generally women-only which is usually shared accommodation in a single premises; • sanctuary schemes - enhanced security measures to enable victims and survivors of abuse to remain safely in their own homes; and • dispersed accommodation - self-contained accommodation which is accessible to a more diverse population than refuges. The contract start date includes a mobilisation period from the 1st August 2025 until the 31st March 2026 with an Operational Service Commencement date of the 1st April 2026. The potential maximum value for the contract is given in section 1.1 of this ITT. The initial funding for the 3 lots for the full term including extensions is: • Lot 1 - £12,670,000 • Lot 2 - £14,700,000 • Lot 3 - £1,365,000 The Authority may receive additional funding relating to Domestic Abuse Services, throughout the life of the contract, and will be seeking to use any additional funding with the contracted service providers. The Authority also requires the successful provider/s to proactively seek additional funding opportunities that can also be used to enhance the service. Sources for additional funding include but are not limited to: • Home Office • Central Government • Local Government (e.g. Children’s Services etc.) • Clinical Commissioning Groups • Ministry of Justice • Ministry of Housing • NHS • Office of Police & Crime Commissioner • Hampshire Constabulary In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in 1.1. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from these funding opportunities. TUPE may apply to these services. Suppliers should see the additional details regarding TUPE in Annex 6 and ensure they comply with the instructions in that document to ensure that they submit a valid tender. • Lot 1 is an accommodation based lot. Where landlords have indicated to the Council that they are willing to make properties available to the successful tenderer, tenderers can contact the Council via the correspondence function of intend and the Council will share this information.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Published award value
£36m
Awarded
6 Jul 2025
Award ID
1
Status
active
Identifier
GB-COH 07975563
Location
Chichester, UKJ27, PO19 8FX, United Kingdom

Classification

  • CPV85300000 — Social work and related services

Lots

  • Domestic Abuse Support in Safe Accommodation Services£15.8m
  • Domestic Abuse Support in Community and Health Settings£18.4m
  • Workforce Development and Innovation£1.8m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
AS24582
Status
complete
Published risks
Devolution/LGR The government wants all remaining two-tier areas in England to be eventually restructured into single-tier unitary authorities and is termed Local Government Reform (LGR). This reorganisation is part of a broader devolution strategy to simplify local government structures, save public funds, and improve local accountability. LGR will impact the County of Hampshire as it currently operates a two-tier Local Government structure. It is anticipated, that during the life of these contracts, the LGR process will commence and/or progress potentially impacting these contracts. Impacts may include, but are not limited to, modifications such as a novation of the legal entity you currently contract with, significant increases and/or decreases in the volume of services required due to the change in size of the Contracting Authority. The scale and exact timing of the changes are unknown at this point, but it is known that LGR will impact the County of Hampshire. All suppliers who work with the Authority need to be aware and where possible, adapt to any changes/modifications as required to ensure smooth transition and continuity of services. Uncertainty relating to the OPCC's contribution to Lot 2 & 3 services. Uncertainty around the Ministry of Justice grant which the OPCC would receive which would Impact on their financial contribution to the services within Lots 2 & 3. Budget The budget envelope for this contract is subject to the Public Health grant which may increase or decrease in future years. Additionally, new streams of funding for work directly related to Domestic Abuse could vary the scope of work in this contract and the corresponding budget.
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
25 Jul 2025, 23:59

Tender Period

Ends
12 Jun 2025, 14:00

Contract terms

Financial Terms
The following payment terms apply to the contract: • The Provider shall invoice the Council for payment of the Agreement Price at the time the charges are expressed to be payable in accordance with Schedule 3 (Payment and Invoicing). • The Council shall make payment of the Agreement Price within thirty (30) calendar days of receipt of a valid invoice submitted in accordance with Schedule 3 (Payment and Invoicing). • Invoices which do not meet the requirements of Schedule 3 (Payment and Invoicing) will not be settled until receipt of an accurate invoice. The Council reserves the right to return an invoice that does meet the requirements of Schedule 3 (Payment and Invoicing).

Enquiry period

Ends
5 Jun 2025, 17:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Title
Domestic Abuse Support in Safe Accommodation Services
Status
complete
Has Renewal
Yes
Description
Summary of the Safe Accommodation Service Model The Safe Accommodation Service will: • Support Hampshire County Council to meet the Part 4 statutory duty, as defined in the Domestic Abuse Act 2021. • Provide inclusive, quality, affordable and appropriate safe accommodation support to all victims of domestic abuse, including their children, irrespective of the needs and backgrounds. • Build on current levels of safe accommodation across refuge and dispersed safe accommodation and provide specialist domestic abuse and other bespoke support that meets statutory guidance and enables victims/survivors to move forward with their recovery. • Provide continuity of the sanctuary scheme to allow victims/survivors to remain safely in their home, through the provision of home security measures and specialist domestic abuse support. • Provide bespoke and trauma-informed support for children and young people in safe accommodation services, to reduce the impact of domestic abuse. • Improve outcomes for victims/survivors, their children and families affected by domestic abuse. • Maintain and develop elements of the Whole Housing Approach – building on current provision of specialist domestic abuse support within district/borough housing teams and Flexible Funding. • Work collaboratively to continuously evolve and improve the offer of safe accommodation across the lifetime of the contract to develop the type and accessibility of support and accommodation options to meet the diverse needs of victims/survivors. • Develop and embed referral pathways to enable victims/survivors to access safe accommodation and advice, guidance and support, with a focus on the needs of Hampshire residents. The Safe Accommodation Service will include: • Refuge Accommodation • Dispersed Safe Accommodation • Sanctuary Scheme • Specialist Domestic Abuse Housing Advocates embedded in local authority housing and homelessness services • Flexible Funding There are staggered start dates for different elements of the Safe Accommodation Service as defined below: • Refuge Accommodation and Sanctuary Scheme will commence on 1st April 2026. • Dispersed Safe Accommodation will commence on 9th October 2026 • The Specialist Domestic Abuse Advocates and Flexible Funding will commence on 1st April 2026, but it must be noted that there is currently bespoke grant funding in place which is staggered differently across the Tier 2 local authorities.

Value

Amount
15,800,000
Currency
GBP
Including VAT
15,800,000

Renewal

Description
The contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years.

Award criteria

Criteria

Criterion 1
Name
Quality criterion 1
Type
quality
Description
Overarching Question - Safeguarding

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 2
Name
Quality criterion 2
Type
quality
Description
Overarching Question - Trauma Informed Approach

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 3
Name
Quality criterion 3
Type
quality
Description
Overarching Question - Authentic Voice

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 4
Name
Quality criterion 4
Type
quality
Description
Overarching Question - Domestic Abuse Related Deaths and Serious Incidents

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 5
Name
Quality criterion 5
Type
quality
Description
Staffing and Recruitment

Numbers

Entry 1
Number
12
Weight
percentageExact
Criterion 6
Name
Quality criterion 6
Type
quality
Description
Service Delivery - Properties

Numbers

Entry 1
Number
12
Weight
percentageExact
Criterion 7
Name
Quality criterion 7
Type
quality
Description
Service Delivery - Support Within Refuge and Dispersed Accommodation

Numbers

Entry 1
Number
12
Weight
percentageExact
Criterion 8
Name
Quality criterion 8
Type
quality
Description
Service Delivery - Domestic Abuse and Housing Advocacy and Flexible Funding

Numbers

Entry 1
Number
12
Weight
percentageExact
Criterion 9
Name
Quality criterion 9
Type
quality
Description
Service Delivery - Sanctuary Scheme

Numbers

Entry 1
Number
12
Weight
percentageExact
Criterion 10
Name
Quality criterion 10
Type
quality
Description
Service Delivery - Case Study

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Ends
30 Mar 2029, 23:59
Starts
1 Aug 2025, 00:00
Max Extent Date
31 Mar 2033, 23:59
Entry 2
Id
2
Title
Domestic Abuse Support in Community and Health Settings
Status
complete
Has Renewal
Yes
Description
This Lot includes the following three key areas of service delivery: 1) Delivery of a single point of contact to victims/survivor's support services, provision of advice and support (including for professionals, family and friends), triage, and management of referrals. 2) Provision of specialist domestic abuse support in community settings to meet the needs of medium and high-risk victims/survivors including children and young people and those with diverse needs and disadvantages; supportive one-to-one and group work; counselling services for child and adult victims/survivors; a transformation element to develop integrated pathways between mental health services and community domestic abuse services. 3) Increase domestic abuse specialist capacity and capability across Acute Hospital, Acute Mental Health Trusts, Community Mental Health settings, and primary care (GP and Community Pharmacy) through workforce development and direct support of victims/survivors who are patients and who are members of the NHS workforce.

Value

Amount
18,400,000
Currency
GBP
Including VAT
18,400,000

Renewal

Description
The contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years.

Award criteria

Criteria

Criterion 1
Name
Quality criterion 1
Type
quality
Description
Overarching Question - Safeguarding

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 2
Name
Quality criterion 2
Type
quality
Description
Overarching Question - Trauma Informed Approach

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 3
Name
Quality criterion 3
Type
quality
Description
Overarching Question - Authentic Voice

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 4
Name
Quality criterion 4
Type
quality
Description
Overarching Question - Domestic Abuse Related Deaths and Serious Incidents

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 5
Name
Quality criterion 5
Type
quality
Description
Staff Structure and Training

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 6
Name
Quality criterion 6
Type
quality
Description
Single Point of Access and Referral Pathways

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 7
Name
Quality criterion 7
Type
quality
Description
Service Delivery - Community Services

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 8
Name
Quality criterion 8
Type
quality
Description
Service Delivery - Health Settings

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 9
Name
Quality criterion 9
Type
quality
Description
Service Delivery - Counselling

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 10
Name
Quality criterion 10
Type
quality
Description
Service Delivery - CAPVA (child and adolescent against parent violence and abuse) and Young People in Abusive Relationships

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 11
Name
Quality criterion 11
Type
quality
Description
Service Delivery - Case Study

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Ends
30 Mar 2029, 23:59
Starts
1 Aug 2025, 00:00
Max Extent Date
31 Mar 2033, 23:59
Entry 3
Id
3
Title
Workforce Development and Innovation
Status
complete
Has Renewal
Yes
Description
This Lot will focus on workforce development, awareness raising, and digital innovation. Comprehensive domestic abuse training will be delivered to multiagency partners and delivery of age-appropriate face to face domestic abuse education to children and young people. This Lot will also include the delivery of a transformation element to develop 'by and for' specialist services that are led, designed, and delivered by and for the users and communities they aim to serve (for example victims/survivors from ethnic minority backgrounds, deaf and disabled victims/survivors, male victims, and LGBT victims/survivors).

Value

Amount
1,800,000
Currency
GBP
Including VAT
1,800,000

Renewal

Description
The contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years.

Award criteria

Criteria

Criterion 1
Name
Quality criterion 1
Type
quality
Description
Overarching Question - Safeguarding

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 2
Name
Quality criterion 2
Type
quality
Description
Overarching Question - Trauma Informed Approach

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 3
Name
Quality criterion 3
Type
quality
Description
Overarching Question - Authentic Voice

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 4
Name
Quality criterion 4
Type
quality
Description
Overarching Question - Domestic Abuse Related Deaths and Serious Incidents

Numbers

Entry 1
Number
7.5
Weight
percentageExact
Criterion 5
Name
Quality criterion 5
Type
quality
Description
Service Delivery - Workforce Development and Training

Numbers

Entry 1
Number
17.5
Weight
percentageExact
Criterion 6
Name
Quality criterion 6
Type
quality
Description
Service Delivery - Development of the capacity and capability of community and 'by and for' services to support victims/survivors of domestic abuse

Numbers

Entry 1
Number
17.5
Weight
percentageExact
Criterion 7
Name
Quality criterion 7
Type
quality
Description
Service Delivery - Prevention and early interventions with 11-25-year-old students in education settings

Numbers

Entry 1
Number
17.5
Weight
percentageExact
Criterion 8
Name
Quality criterion 8
Type
quality
Description
Service Delivery - Domestic Abuse Champions in commercial, statutory, voluntary and faith sector organisations

Numbers

Entry 1
Number
17.5
Weight
percentageExact

Contract period

Ends
30 Mar 2029, 23:59
Starts
1 Aug 2025, 00:00
Max Extent Date
31 Mar 2033, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKJ3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 3
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKJ3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
019731-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
8 May 2025, 13:49

Planning and budget

No Engagement Notice Rationale
In the summer of 2024, a preliminary desktop market research exercise was conducted to aid in the development of the options analysis for the procurement lotting strategy. This strategy was further refined with extensive feedback throughout the project. Additionally, before the Procurement Act 23 in the fourth quarter of 2024/25, further market engagement was carried out. This included publishing a PIN and a supplementary soft market test questionnaire in February 2025, followed by a virtual market engagement event with providers on March 3, 2025. A notice was published on FTS and can be accessed using the following link: https://www.find-tender.service.gov.uk/Notice/004611-2025

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PBHM-7586-PWLP
Name
Hampshire County Council

Roles

buyer

Address

Region
UKJ36
Country
GB
Locality
Winchester
Postal Code
SO23 8UJ
Country Name
United Kingdom
Street Address
High St, The Castle

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PBHM-7586-PWLP
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-PPON-PLXB-4443-CDBL
Name
Office of the Police and Crime Commissioner

Roles

buyer

Address

Region
UKJ35
Country
GB
Locality
Eastleigh
Postal Code
PO17 5BN
Country Name
United Kingdom
Street Address
The long Barn

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PLXB-4443-CDBL
Scheme
GB-PPON

Contact

Organisation 3
Id
GB-COH-01898188
Name
The You Trust

Roles

tenderer

Address

Region
UKJ35
Country
GB
Locality
Fareham
Postal Code
PO16 8UX
Country Name
United Kingdom
Street Address
Delme 1, Delme Place, Cams Hall Estate

Details

Vcse
Yes
Scale
sme

Identifier

Id
01898188
Scheme
GB-COH
Organisation 4
Id
GB-COH-07975563
Name
Southern Domestic Abuse Services

Roles

supplier
tenderer

Address

Region
UKJ27
Country
GB
Locality
Chichester
Postal Code
PO19 8FX
Country Name
United Kingdom
Street Address
Piper House Dukes Court, Bognor Road

Details

Vcse
Yes
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
07975563
Scheme
GB-COH

Contact

Award information

Award 1
Id
1
Date
7 Jul 2025, 00:00
Title
Domestic Abuse Services for Victims and Survivors 2026-2033
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
18 Jul 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKJ3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 3
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKJ3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services

Value

Amount
36,000,000
Currency
GBP
Including VAT
36,000,000

Renewal

Description
The Lot 1 contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years. The Lot 2 contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years. The Lot 3 contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years.

Documents

Entry 1
Id
041219-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
18 Jul 2025, 10:53

Suppliers

Supplier 1
Id
GB-COH-07975563
Name
Southern Domestic Abuse Services

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
7 Aug 2025, 23:59

Related lots

1
2
3

Contract period

Ends
30 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
30 Mar 2033, 23:59

Recorded locations

  • Buyer location · Winchester · UKJ36 · SO23 8UJ · United Kingdom
  • Delivery location · UKJ3 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050ecb-2025-07-18T10:53:37+01:00Tender notice on Find a Tender ·