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PROCUREMENT OPPORTUNITY

SPS-02278 ServiceNow ITSM Support and Development

Scottish Prison Service · compiled

Tender information last checkedLast checked 30 Sept 2026, 01:12.

Opportunity overview

In order to enhance IT service management (ITSM) capabilities, the SPS are seeking a comprehensive support contract that includes platform coordination, support, and development time.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • The purpose of this Prior Information Notice (PIN) is to determine interest within the marketplace for this project. Those who are interested in this PIN should contact the SPS representative detailed in this PIN in the first instance to discuss the scope further. The SPS are currently developing a strategy for this project, meaning that the procurement route has not yet been determined. Further details will be provided in due course after a decision has been reached.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SPS-02278
Status
planned
Main Procurement Category
services

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Communication

Future Notice Date
5 Jun 2025, 00:00

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Lots and requirements

Entry 1
Id
1
Status
planned
Description
The purpose of this Prior Information Notice (PIN) is to determine interest within the marketplace for this project. Those who are interested in this PIN should contact the SPS representative detailed in this PIN in the first instance to discuss the scope further. The SPS are currently developing a strategy for this project, meaning that the procurement route has not yet been determined. Further details will be provided in due course after a decision has been reached.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-68977
Name
Scottish Prison Service

Roles

buyer

Address

Region
UKM75
Locality
Edinburgh
Postal Code
EH12 9DJ
Country Name
United Kingdom
Street Address
One Lochside, 1 Lochside Avenue

Details

Classifications

Entry 1
Id
NATIONAL_AGENCY
Scheme
TED_CA_TYPE
Description
National or federal agency/office
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Legal Name
Scottish Prison Service

Contact

Name
Christina McKelvie
Telephone
+44 1313303858

Recorded locations

  • Buyer location · Edinburgh · UKM75 · EH12 9DJ · United Kingdom
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050ec2-2025-05-08T13:31:38+01:00compiled ·