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PROCUREMENT OPPORTUNITY

Private Hire Concession at Manchester and East Midlands Airports

MAG AIRPORT LIMITED · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 00:53.

Opportunity overview

The current Private Hire contract at Manchester Airport and East Midlands Airport is reaching natural expiry. A Private Hire experience is often what starts and ends a passenger's journey. It is crucial that MAG enters into a contract with partners who have adequate experience, are fully compliant with all aspects of industry laws, regulations and best practices and are committed to providing MAG passengers with first class customer service.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

UBER LONDON LIMITED

Matched by number
Published award value
£84.8m
Awarded
27 Nov 2025
Award ID
1
Status
pending
Identifier
GB-COH 08014782
Location
London, UKI42, E1 8FA, United Kingdom

Nova Car Hire Ltd

Matched by number
Published award value
£18.6m
Awarded
27 Nov 2025
Award ID
2
Status
pending
Identifier
GB-COH 10852399
Location
Nottingham, UKF14, NG2 4EL, United Kingdom

Classification

  • CPV60120000 — Taxi services

Lots

  • Manchester Traditional Desk Operation£31.5m
  • Manchester Digital Operation£7.9m
  • East Midlands Traditional Desk Operation£12.9m
  • East Midlands Digital Operation£3.2m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WS2389564595
Status
complete
Above Threshold
Yes
Procurement Method
selective
Main Procurement Category
services
How to submit
If you are wishing to express an interest in this opportunity and wish to view the prequalification documents please firstly register your company details on the MAG portal, on the following URL, and select "Register your interest": https://www.magairports.com/work-with-us/procurement-and-contracts/ Once you have registered please email gregory.mina@stanstedairport.com and advise that you have registered on the Portal. You will then be given access to the project documents via SAP Ariba. Details on how to provide a response to MAG are detailed in the documentation. Bidders must submit their Pre-Qualification Questionnaires via the SAP Ariba Portal.
Procurement Method Details
Competitive flexible procedure
Expression Of Interest Deadline
3 Jun 2025, 12:00

Covered By

GPA

Procedure

Features
MAG is issuing this Tender Notice to commence a Pre-qualification Questionnaire (PQQ) to parties interested in taking part in the procurement process in relation to a proposed contract for Private Hire Services at both Manchester and East Midlands Airports. The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process. MAG is following the competitive flexible procedure in line with the Regulations of the Procurement Act 2023 and following the PQQ stage (subject to a sufficient number of compliant PQQ responses being received), MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender. Following the PQQ, MAG will commence the Invitation to Negotiate (ITN) with the shortlisted Bidders from the PQQ.

Legal basis

Id
2023/54
Scheme
UKPGA

Lot Details

Award Criteria Details
MAG will select the most advantageous bid by either awarding a Traditional Desk Operation Lot or Digital Operation Lot per airport, or both.
Maximum Lots Awarded Per Supplier
2

Expected award period

Ends
15 Sept 2025, 23:59

Enquiry period

Ends
27 May 2025, 23:59

Special regime

concession

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Title
Manchester Traditional Desk Operation
Status
complete
Has Renewal
Yes
Description
Traditional Desk Operation for Private Hire services at Manchester Airport. 60% or more of bookings are forecast to be taken in person at a booking desk or by telephone call. Values below are indicative to the concessionaire.

Value

Amount
31,470,400
Currency
GBP
Including VAT
37,764,480

Renewal

Description
The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
Weighting associated to the Bidders Technical score (including 10% weighting for ESG).

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Name
Commercial
Type
cost
Description
Sub commercial weightings to be advised to Bidders at the ITN stage.

Numbers

Entry 1
Number
70
Weight
percentageExact

Contract period

Ends
31 Mar 2030, 23:59
Starts
12 Jan 2026, 00:00
Max Extent Date
31 Mar 2032, 23:59

Selection criteria

Criteria

Criterion 1
Description
MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.
For Reduction
Yes
Entry 2
Id
2
Title
Manchester Digital Operation
Status
complete
Has Renewal
Yes
Description
Digital Operation for Private Hire services at Manchester Airport. 60% or more of bookings are forecast to be taken by mobile app or website. Values below are indicative to the concessionaire.

Value

Amount
7,877,000
Currency
GBP
Including VAT
9,452,400

Renewal

Description
The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
Weighting associated to the Bidders Technical score (including 10% weighting for ESG).

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Name
Commercial
Type
cost
Description
Sub commercial weightings to be advised to Bidders at the ITN stage.

Numbers

Entry 1
Number
70
Weight
percentageExact

Contract period

Ends
31 Mar 2030, 23:59
Starts
12 Jan 2026, 00:00
Max Extent Date
31 Mar 2032, 23:59

Selection criteria

Criteria

Criterion 1
Description
MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.
For Reduction
Yes
Entry 3
Id
3
Title
East Midlands Traditional Desk Operation
Status
complete
Has Renewal
Yes
Description
Traditional Desk Operation for Private Hire services at East Midlands Airport. 60% or more of bookings are forecast to be taken in person at a booking desk or by telephone call. Values below are indicative to the concessionaire.

Value

Amount
12,922,080
Currency
GBP
Including VAT
15,506,496

Renewal

Description
The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
Weighting associated to the Bidders Technical score (including 10% weighting for ESG).

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Name
Commercial
Type
cost
Description
Sub commercial weightings to be advised to Bidders at the ITN stage.

Numbers

Entry 1
Number
70
Weight
percentageExact

Contract period

Ends
31 Mar 2030, 23:59
Starts
12 Jan 2026, 00:00
Max Extent Date
31 Mar 2032, 23:59

Selection criteria

Criteria

Criterion 1
Description
MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.
For Reduction
Yes
Entry 4
Id
4
Title
East Midlands Digital Operation
Status
complete
Has Renewal
Yes
Description
Digital Operation for Private Hire Services at East Midlands Airport. 60% or more of bookings are forecast to be taken by mobile app or website. Values below are indicative to the concessionaire.

Value

Amount
3,230,520
Currency
GBP
Including VAT
3,876,624

Renewal

Description
The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
Weighting associated to the Bidders Technical score (including 10% weighting for ESG).

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Name
Commercial
Type
cost
Description
Sub commercial weightings to be advised to Bidders at the ITN stage.

Numbers

Entry 1
Number
70
Weight
percentageExact

Contract period

Ends
31 Mar 2030, 23:59
Starts
12 Jan 2026, 00:00
Max Extent Date
31 Mar 2032, 23:59

Selection criteria

Criteria

Criterion 1
Description
MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.
For Reduction
Yes

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
60120000
Scheme
CPV
Description
Taxi services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKD3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
60120000
Scheme
CPV
Description
Taxi services
Item 3
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKF
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
60120000
Scheme
CPV
Description
Taxi services
Item 4
Id
4
Related Lot
4

Delivery locations

Entry 1
Region
UKF
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
60120000
Scheme
CPV
Description
Taxi services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
future
Document Type
biddingDocuments
Access Details
If you are wishing to express an interest in this opportunity and wish to view the prequalification documents please firstly register your company details on the MAG portal, on the following URL, and select "Register your interest": https://www.magairports.com/work-with-us/procurement-and-contracts/ Once you have registered please email gregory.mina@stanstedairport.com and advise that you have registered on the Portal. You will then be given access to the project documents via SAP Ariba. Details on how to provide a response to MAG are detailed in the documentation. Bidders must submit their Pre-Qualification Questionnaires via the SAP Ariba Portal.
Entry 3
Id
019592-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
8 May 2025, 10:05

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-11748654
Name
MAG AIRPORT LIMITED

Roles

buyer

Address

Region
UKD33
Country
GB
Locality
Manchester
Postal Code
M90 1QX
Country Name
United Kingdom
Street Address
6th Floor, Olympic House

Details

Classifications

Entry 1
Id
publicUndertaking
Scheme
UK_CA_TYPE
Description
Public undertaking

Identifier

Id
11748654
Scheme
GB-COH

Contact

Name
Gregory Mina
Telephone
+441279272034

Additional Identifiers

Entry 1
Id
PHNZ-5718-LHXL
Scheme
GB-PPON
Organisation 2
Id
GB-COH-08014782
Name
UBER LONDON LIMITED

Roles

supplier
tenderer

Address

Region
UKI42
Country
GB
Locality
London
Postal Code
E1 8FA
Country Name
United Kingdom
Street Address
Aldgate Tower - First Floor

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
08014782
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PTWC-8555-WTBW
Scheme
GB-PPON
Organisation 3
Id
GB-COH-10852399
Name
Nova Car Hire Ltd

Roles

supplier
tenderer

Address

Region
UKF14
Country
GB
Locality
Nottingham
Postal Code
NG2 4EL
Country Name
United Kingdom
Street Address
6 Little Tennis Street

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
10852399
Scheme
GB-COH

Contact

Award information

Award 1
Id
1
Date
27 Nov 2025, 00:00
Title
Lot 2. Manchester Digital Operation
Status
pending
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
1 Dec 2025, 00:00

Items

Item 1
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
60120000
Scheme
CPV
Description
Taxi services

Value

Amount
84,810,500
Currency
GBP
Including VAT
101,772,600

Renewal

Description
The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

Documents

Entry 1
Id
078397-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
1 Dec 2025, 10:53

Suppliers

Supplier 1
Id
GB-COH-08014782
Name
UBER LONDON LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
29 Dec 2025, 23:59

Related lots

2

Contract period

Ends
31 Mar 2030, 23:59
Starts
12 Jan 2026, 00:00
Max Extent Date
31 Mar 2032, 23:59

Standstill Period

Ends
11 Dec 2025, 23:59
Award 2
Id
2
Date
27 Nov 2025, 00:00
Title
Lot 3. East Midlands Traditional Desk Operation
Status
pending
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
1 Dec 2025, 00:00

Items

Item 1
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
60120000
Scheme
CPV
Description
Taxi services

Value

Amount
18,602,657
Currency
GBP
Including VAT
22,323,188.4

Renewal

Description
The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances.

Documents

Entry 1
Id
078397-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
1 Dec 2025, 10:53

Suppliers

Supplier 1
Id
GB-COH-10852399
Name
Nova Car Hire Ltd

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
29 Dec 2025, 23:59

Related lots

3

Contract period

Ends
31 Mar 2030, 23:59
Starts
12 Jan 2026, 00:00
Max Extent Date
31 Mar 2032, 23:59

Standstill Period

Ends
11 Dec 2025, 23:59
Award 3
Id
-1
Status
active
Final Status Date
27 Nov 2025, 00:00

Documents

Entry 1
Id
078397-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
1 Dec 2025, 10:53

Related lots

1
4

Recorded locations

  • Buyer location · Manchester · UKD33 · M90 1QX · United Kingdom
  • Delivery location · UKD3 · United Kingdom
  • Delivery location · UKF · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050e6a-2025-12-01T10:53:07ZTender notice on Find a Tender ·