Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

AWARDED-HC_Refugee_Resettlement_Support_Service-2024

The Highland Council · compiled

Tender information last checkedLast checked 30 Sept 2026, 01:07.

Opportunity overview

AWARDED The services are to provide support for individuals and families who have been resettled in Highland through the Home Office’s Refugee Resettlement Scheme, within the Inner Moray Firth area. The successful Service Provider will be required to provide a comprehensive package of support. With primary aims of ensuring that refugee families feel safe, secure and able to integrate into community life as smoothly and quickly as possible; are able to access a wide range of services applicable to their needs and can manage and sustain their homes as required under the Home Officer Funding Instructions and Statement of Requirements.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

New Start Highland

Matched by exact name
Contract value
£245k
Awarded
Not supplied
Contract signed
30 Apr 2025
Award ID
019367-2025-HC/Pl-H&C/RRSS/2024-1
Status
active
Location
Inverness, UKM, IV3 8DU, United Kingdom

Classification

  • CPV70333000 — Housing services

Lots

  • AWARDED The services are to provide support for individuals and families who have been resettled in Highland through the Home Office’s Refugee Resettlement Scheme, within the Inner Moray Firth area. The successful Service Provider will be required to provide a comprehensive package of support. With primary aims of ensuring that refugee families feel safe, secure and able to integrate into community life as smoothly and quickly as possible; are able to access a wide range of services applicable to their needs and can manage and sustain their homes as required under the Home Officer Funding Instructions and Statement of Requirements. Additional information: This Contract has been AWARDEDValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
HC/Pl-H&C/RRSS/2024
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Only one supplier submitted a bid

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
70333000
Scheme
CPV
Description
Housing services

Procedure reasons

Entry 1
Id
D_PROC_OPEN
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
No tenders or no suitable tenders/requests to participate in response to open procedure

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
AWARDED The services are to provide support for individuals and families who have been resettled in Highland through the Home Office’s Refugee Resettlement Scheme, within the Inner Moray Firth area. The successful Service Provider will be required to provide a comprehensive package of support. With primary aims of ensuring that refugee families feel safe, secure and able to integrate into community life as smoothly and quickly as possible; are able to access a wide range of services applicable to their needs and can manage and sustain their homes as required under the Home Officer Funding Instructions and Statement of Requirements. Additional information: This Contract has been AWARDED

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
90
Criterion 2
Type
price
Description
10

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
The Highland Council Area

Delivery locations

Entry 1
Region
UKM6

Additional Classifications

Entry 1
Id
70333000
Scheme
CPV
Description
Housing services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-125201
Name
The Highland Council

Roles

buyer
centralPurchasingBody

Address

Region
UKM6
Locality
Inverness
Postal Code
IV3 5NX
Country Name
United Kingdom
Street Address
Glenurquhart Road

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
The Highland Council

Contact

Name
Hazel Chisholm (Resettlement Team)
Telephone
+44 7909436821
Organisation 2
Id
GB-FTS-146937
Name
New Start Highland

Roles

supplier

Address

Region
UKM
Locality
Inverness
Postal Code
IV3 8DU
Country Name
United Kingdom
Street Address
9 Carsegate Road North

Details

Scale
large

Identifier

Legal Name
New Start Highland

Contact

Fax Number
+44 1463729549
Telephone
+44 1463728777
Organisation 3
Id
GB-FTS-1262
Name
Inverness Sheriff Court and Justice of the Peace Court

Roles

reviewBody

Address

Locality
Inverness
Postal Code
IV1 1AH
Country Name
United Kingdom
Street Address
The Inverness Justice Centre, Longman Road

Details

Identifier

Legal Name
Inverness Sheriff Court and Justice of the Peace Court

Contact

Telephone
+44 1463230782

Award information

Award 1
Id
019367-2025-HC/Pl-H&C/RRSS/2024-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-146937
Name
New Start Highland

Related lots

1

Contracts and changes

Entry 1
Id
019367-2025-HC/Pl-H&C/RRSS/2024-1
Status
active
Award ID
019367-2025-HC/Pl-H&C/RRSS/2024-1
Date Signed
1 May 2025, 00:00

Value

Amount
244,977
Currency
GBP

Recorded locations

  • Buyer location · Inverness · UKM6 · IV3 5NX · United Kingdom
  • Delivery location · UKM6

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050dca-2025-05-07T13:21:53+01:00compiled ·