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PROCUREMENT OPPORTUNITY

Volunteer and Social Impact Platform, and Managed Service

NHS Business Services Authority · Planned procurement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 01:01.

Opportunity overview

The Authority requires a single Supplier to provide a Volunteering and Social Impact (VASI) platform, and managed service to deliver a comprehensive digital solution. The purpose of the VASI platform and associated managed service is to enable a significant increase in large-scale volunteering across the Organisation, and will be used to transform the sourcing, promotion, management, co-ordination and tracking of volunteer activities by the Authorities staff. Prior Published Notices Under the Public Contract Regulations 2015 a PIN was published and a Pre-Market Engagement exercise was carried out, the links to these are below. Contracts Finder https://www.contractsfinder.service.gov.uk/Notice/e3dd00e0-27ec-4d92-afe0-865a0c35fe5c https://www.contractsfinder.service.gov.uk/Notice/17f3c29f-2737-423b-b7ef-01f1ceb1e7f1 Find a Tender Service https://www.find-tender.service.gov.uk/Notice/027357-2024 https://www.find-tender.service.gov.uk/Notice/029141-2024

Classification

  • CPV48000000 — Software package and information systems
  • CPV48900000 — Miscellaneous software package and computer systems
  • CPV72000000 — IT services: consulting, software development, Internet and support
  • CPV72224000 — Project management consultancy services
  • CPV72260000 — Software-related services
  • CPV75200000 — Provision of services to the community
  • CPV85000000 — Health and social work services
  • CPV85322000 — Community action programme
  • CPV85323000 — Community health services
  • CPV98113000 — Services furnished by specialist organisations

Lots

  • Lot 1£310k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C341781
Status
active
Published risks
The scope and value of the contract may be directly impacted by a limited number of risks which may materialise during the contract term. These include: 1. User numbers of the solution may be impacted by business change/growth during the contract term (increase and decrease), which could potentially impact the value, size and scope of the contract..
Has Recurrence
Yes
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
Interested parties must register an interest and access the procurement documents via https://health-family.force.com/s/Welcome (search opportunities using system reference C341781). Follow the instructions to register an interest and once registered, Suppliers will be able to view and access the full Tender Documentation.
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Recurrence

Dates

Entry 1
Starts
1 Jan 2027, 23:59

Expected award period

Ends
17 Jul 2025, 23:59

Tender Period

Ends
3 Jun 2025, 12:00

Communication

Future Notice Date
8 May 2025, 23:59

Contract terms

Financial Terms
Invoices submitted to accountspayable@nhsbsa.nhs.uk In exchange for the Deliverable, the Supplier must invoice the Buyer for the charges in the Order Form. All charges: - exclude VAT, which is payable on provision of a valid VAT invoice; and - include all costs and expenses connected with the supply of Deliverables. The Buyer must pay the Supplier the charges: - within 30 days beginning with the day on which an invoice is received by the Buyer in respect of the sum, or - if later, the day by which the payment falls due in accordance with the invoice, subject to the invoice being verified as valid and undisputed. A Supplier invoice is only valid if it: - includes the minimum required information set out in Section 88(7) of the Procurement Act 2023; - includes all appropriate references including the Purchase Order Number and other details reasonably requested by the Buyer; and - includes a detailed breakdown of Deliverables which have been delivered. If there is a dispute between the Parties as to the amount invoiced, the Buyer shall pay the undisputed amount. The Supplier shall not suspend the provision of the Deliverables unless the Supplier is entitled to terminate the Contract for a failure to pay undisputed sums in accordance with clause 11.6. Any disputed amounts shall be resolved through the dispute resolution procedure detailed in clause 35. The Buyer may retain or set-off payment of any amount owed to it by the Supplier under this Contract or any other agreement between the Supplier and the Buyer if notice and reasons are provided. The Supplier must ensure that all Subcontractors are paid, in full: - within 30 days beginning with the day on which an invoice is received by the Buyer in respect of the sum; or - if later, the date by which the payment falls due in accordance with the invoice, subject to the invoice being verified as valid and undisputed. If the invoice is not paid in accordance with the timescales in clause 5.7, the Buyer can publish the details of the late payment or non-payment. Where any invoice does not conform to the Buyer’s requirements set out in clause 5.4, or the Buyer disputes the invoice, the Buyer shall notify the Supplier without undue delay and the Supplier shall promptly issue a replacement invoice which shall comply with such requirements.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Amount
310,000
Currency
GBP
Including VAT
372,000

Renewal

Description
3 x up to 12 month extension options

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Weighting Description
Technical Envelope - 60% Weighting Social Value Envelope - 10% Weighting Commercial Envelope - 30% Weighting

Criteria

Criterion 1
Name
Mandatory Functional Requirements
Type
quality
Description
Assessed on a Pass/Fail basis - please refer to the Tender Documents. 0% has been allocated as all of the mandatory functional requirements need to be met to achieve a 'Pass'.
Criterion 2
Name
Mandatory Non-Functional Requirements
Type
quality
Description
Assessed on a Pass/Fail basis - please refer to the Tender Documents. 0% has been allocated as all of the mandatory non-functional requirements need to be met to achieve a 'Pass'.
Criterion 3
Name
Weighted (Desirable) Functional Requirements
Type
quality
Description
Please refer to the Tender Documents.
Criterion 4
Name
Social Value
Type
quality
Description
Please refer to the Tender Documents.
Criterion 5
Name
Total Price for Software Solution
Type
price
Description
Please refer to the Tender Documents.
Criterion 6
Name
Total Price for Managed Service
Type
price
Description
Please refer to the Tender Documents.

Contract period

Ends
17 Aug 2027, 23:59
Starts
18 Aug 2025, 00:00
Max Extent Date
17 Aug 2030, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Details can be found in the Tender Documents.
Criterion 2
Type
technical
Description
Details can be found in the Tender Documents.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72260000
Scheme
CPV
Description
Software-related services
Entry 2
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 3
Id
48900000
Scheme
CPV
Description
Miscellaneous software package and computer systems
Entry 4
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support
Entry 5
Id
72224000
Scheme
CPV
Description
Project management consultancy services
Entry 6
Id
75200000
Scheme
CPV
Description
Provision of services to the community
Entry 7
Id
85323000
Scheme
CPV
Description
Community health services
Entry 8
Id
98113000
Scheme
CPV
Description
Services furnished by specialist organisations
Entry 9
Id
85000000
Scheme
CPV
Description
Health and social work services
Entry 10
Id
85322000
Scheme
CPV
Description
Community action programme

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
020166-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
9 May 2025, 15:59

Planning and budget

Documents

Entry 1
Id
018859-2025
Format
text/html
Notice Type
UK3
Description
Planned procurement notice on Find a Tender
Document Type
plannedProcurementNotice
Published
2 May 2025, 15:38

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PRLZ-1599-JGTT
Name
NHS Business Services Authority

Roles

buyer

Address

Region
UKC22
Country
GB
Locality
Newcastle upon Tyne
Postal Code
NE15 8NY
Country Name
United Kingdom
Street Address
Stella House, Goldcrest Way, Newburn Riverside

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PRLZ-1599-JGTT
Scheme
GB-PPON

Contact

Name
Commercial Services

Recorded locations

  • Buyer location · Newcastle upon Tyne · UKC22 · NE15 8NY · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050c85-2025-05-09T15:59:39+01:00Planned procurement notice on Find a Tender ·