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PROCUREMENT OPPORTUNITY

VIVID Out of Hours Telephone Handling & Associated Services

VIVID Housing Ltd · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 00:58.

Opportunity overview

Provision of Out of Hours Telephone Handling and Associated Services

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Careium UK Limited

Matched by exact name
Published award value
£373.6k
Awarded
13 Jul 2025
Award ID
1
Status
pending
Identifier
GB-PPON PLPB-9615-NDDR
Location
Blackburn, UKD41, BB1 2QE, United Kingdom

Classification

  • CPV79500000 — Office-support services

Lots

  • Lot 1£500k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-050b97
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
20 Jul 2025, 23:59

Tender Period

Ends
6 Jun 2025, 12:00

Enquiry period

Ends
30 May 2025, 12:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Amount
500,000
Currency
GBP
Including VAT
600,000

Renewal

Description
12 months + 12 months available

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality

Numbers

Entry 1
Number
70
Weight
percentageExact
Criterion 2
Name
Price
Type
price

Numbers

Entry 1
Number
30
Weight
percentageExact

Contract period

Ends
5 Aug 2028, 23:59
Starts
6 Aug 2025, 00:00
Max Extent Date
5 Aug 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79500000
Scheme
CPV
Description
Office-support services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
L-1
Url
www.housingprocurement.co.uk
Document Type
biddingDocuments
Entry 3
Id
018507-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
1 May 2025, 15:27

Buyer, suppliers and contacts

Organisation 1
Id
GB-MPR-7544
Name
VIVID Housing Ltd

Roles

buyer

Address

Region
UKJ31
Country
GB
Locality
Portsmouth
Postal Code
PO2 8HB
Country Name
United Kingdom
Street Address
Peninsular House, Wharf Road

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
7544
Scheme
GB-MPR

Contact

Additional Identifiers

Entry 1
Id
PNYP-8277-DWPP
Scheme
GB-PPON
Organisation 2
Id
GB-PPON-PLPB-9615-NDDR
Name
Careium UK Limited

Roles

supplier

Address

Region
UKD41
Country
GB
Locality
Blackburn
Postal Code
BB1 2QE
Country Name
United Kingdom
Street Address
Aspinall House, Walker Office Park

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PLPB-9615-NDDR
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
14 Jul 2025, 00:00
Status
pending
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
31 Jul 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79500000
Scheme
CPV
Description
Office-support services

Value

Amount
373,604
Currency
GBP
Including VAT
448,324

Renewal

Description
2 x 12 month extensions available

Documents

Entry 1
Id
044854-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
31 Jul 2025, 15:38

Suppliers

Supplier 1
Id
GB-PPON-PLPB-9615-NDDR
Name
Careium UK Limited

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
22 Aug 2025, 23:59

Related lots

1

Contract period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00
Max Extent Date
31 Aug 2030, 23:59

Standstill Period

Ends
12 Aug 2025, 23:59

Recorded locations

  • Buyer location · Portsmouth · UKJ31 · PO2 8HB · United Kingdom
  • Delivery location · UKJ · United Kingdom
  • Delivery location · UKK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050b97-2025-07-31T15:38:13+01:00Tender notice on Find a Tender ·