Retail Concession – Main Foyer, Guy’s Hospital

Opportunity overview

Guy’s and St Thomas’ NHS Foundation Trust (“the Authority”) new retail concession to operate within the main foyer of Guy’s Hospital, London. The successful provider is awarded the right to design, invest in, and operate a commercially sustainable and patient-friendly retail solution, enhancing experience for patients, staff, and visitors while delivering financial return and social value. This is a concession contract as defined under the Procurement Act 2023. The procurement was run as an open process and was opened to all qualifying suppliers.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Elior UK plc

Matched by exact name

Published award value: £8m
Awarded: 30 Jul 2025
Award ID: 1
Status: pending
Identifier: GB-PPON PWYN-8359-JTRL
Location: Macclesfield, UKD62, SK116ET, United Kingdom

Classification

CPV55300000 — Restaurant and food-serving services
CPV55330000 — Cafeteria services
CPV55900000 — Retail trade services

Lots

Lot 1£8m

Documents and notices

Contract award notice on Find a TenderOpen source ↗
Tender notice on Find a TenderOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: C356495
Status: complete
Above Threshold: Yes
Procurement Method: open
Main Procurement Category: services
How to submit: https://atamis-1928.my.site.com/ProSpend__CustomCommunitiesLogin?startURL=%2Fhome%2Fhome.jsp ↗
Procurement Method Details: Open procedure

Legal basis

Id: 2023/54
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗
Scheme: UKPGA

Expected award period

Ends: 7 Jul 2025, 23:59

Tender Period

Ends: 16 Jun 2025, 17:00

Enquiry period

Ends: 2 Jun 2025, 17:00

Special regime

concession

Submission terms

Electronic Submission Policy: allowed

Languages

Lots and requirements

Entry 1

Id: 1
Status: complete

Value

Amount: 8,000,000
Currency: GBP
Including VAT: 9,600,000

Award criteria

Criteria

Criterion 1

Name: Quality
Type: quality

Numbers

Entry 1

Number: 50
Weight: percentageExact

Criterion 2

Name: Social Value
Type: quality

Numbers

Entry 1

Number: 10
Weight: percentageExact

Criterion 3

Name: Commercial
Type: price

Numbers

Entry 1

Number: 40
Weight: percentageExact

Contract period

Ends: 31 Aug 2035, 23:59
Starts: 1 Sept 2025, 00:00

Items and delivery

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UKI45
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 55300000
Scheme: CPV
Description: Restaurant and food-serving services

Entry 2

Id: 55330000
Scheme: CPV
Description: Cafeteria services

Entry 3

Id: 55900000
Scheme: CPV
Description: Retail trade services

Published documents

Entry 1

Id: conflictOfInterest
Description: Not published
Document Type: conflictOfInterest

Entry 2

Id: 018274-2025
Url: https://www.find-tender.service.gov.uk/Notice/018274-2025 ↗
Format: text/html
Notice Type: UK4
Description: Tender notice on Find a Tender
Document Type: tenderNotice
Published: 1 May 2025, 09:56

Buyer, suppliers and contacts

Organisation 1

Id: GB-PPON-PDZC-6438-DGPX
Name: Guy's and St Thomas' NHS Foundation Trust

Roles

buyer

Address

Region: UKI44
Country: GB
Locality: London
Postal Code: SE1 9RT
Country Name: United Kingdom
Street Address: Great Maze Pond

Details

Url: https://www.lpp.nhs.uk/ ↗

Classifications

Entry 1

Id: publicAuthorityCentralGovernment
Scheme: UK_CA_TYPE
Description: Public authority - central government

Identifier

Id: PDZC-6438-DGPX
Scheme: GB-PPON

Contact

Email: nana.sarfo-tawiah@nhs.net

Organisation 2

Id: GB-PPON-PWYN-8359-JTRL
Name: Elior UK plc

Roles

supplier

tenderer

Address

Region: UKD62
Country: GB
Locality: Macclesfield
Postal Code: SK116ET
Country Name: United Kingdom
Street Address: Catherine Street

Details

Vcse: No
Scale: large
Sheltered Workshop: No
Public Service Mission Organization: No

Identifier

Id: PWYN-8359-JTRL
Scheme: GB-PPON

Contact

Email: elior.business@elior.co.uk

Award information

Award 1

Id: 1
Date: 31 Jul 2025, 00:00
Title: Retail Concession – Main Foyer, Guy’s Hospital
Status: pending
Above Threshold: Yes
Main Procurement Category: services
Assessment Summaries Date Sent: 31 Jul 2025, 00:00

Items

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UKI45
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 55300000
Scheme: CPV
Description: Restaurant and food-serving services

Entry 2

Id: 55330000
Scheme: CPV
Description: Cafeteria services

Entry 3

Id: 55900000
Scheme: CPV
Description: Retail trade services

Value

Amount: 8,000,000
Currency: GBP
Including VAT: 9,600,000

Documents

Entry 1

Id: 044571-2025
Url: https://www.find-tender.service.gov.uk/Notice/044571-2025 ↗
Format: text/html
Notice Type: UK6
Description: Contract award notice on Find a Tender
Document Type: awardNotice
Published: 31 Jul 2025, 09:24

Suppliers

Supplier 1

Id: GB-PPON-PWYN-8359-JTRL
Name: Elior UK plc

Milestones

Entry 1

Id: 1
Type: futureSignatureDate
Status: scheduled
Due: 12 Aug 2025, 23:59

Related lots

Contract period

Ends: 31 Aug 2035, 23:59
Starts: 1 Sept 2025, 00:00

Subcontracting

Subcontracts

Entry 1

Id: 1
Description: Sue Walkden The Courtyard, Catherine Street, Macclesfield, Cheshire SK11 6ET

Main Contractors

Entry 1

Id: GB-PPON-PWYN-8359-JTRL
Name: Elior UK plc

Standstill Period

Ends: 12 Aug 2025, 23:59

Recorded locations

Buyer location · London · UKI44 · SE1 9RT · United Kingdom
Delivery location · UKI45 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

ocds-h6vhtk-050b00-2025-07-31T09:24:44+01:00Tender notice on Find a Tender · 31 Jul 2025, 09:24