Opportunity overview
Project Management and Administration for the duration of the contract. This includes all financing, project reviews, single point of contact for SL, resource allocation and engineering skill assessments and development. Inclusive call handling via our service desk available between the service hours of; 08:00 –17:30 Monday – Friday excluding public holidays. Dedicated I.T. engineering staff training with detailed knowledge of the supported systems and applications. Targeted SLA response to fault calls measured against defined metrics for resolution. Quarterly service reporting and on-line management meeting. Included services: Application support, Database support, On site callout (up to 8 site visits included in costs), Specialist application support related to the systems developed and implemented by Capula. Physical server support. Virtual server support. File maintenance. Capacity planning and management to ensur
Awarded to
Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.
Capula Ltd
- Published award value
- £875k
- Awarded
- Not supplied
- Award ID
- 1
- Status
- pending
- Identifier
- GB-PPON PXXX-1346-PQPZ
- Location
- Stone, UKG24, ST15 0LT, United Kingdom
Capula Ltd
- Contract value
- £875k
- Awarded
- Not supplied
- Contract signed
- 12 May 2025
- Including VAT
- £1.1m
- Award ID
- 2
- Status
- active
- Identifier
- GB-PPON PXXX-1346-PQPZ
- Location
- Stone, UKG24, ST15 0LT, United Kingdom
Classification
No classification was supplied.
Lots
- Lot 1Value not stated
Documents and notices
- Contract details notice on Find a TenderOpen source ↗
- Transparency notice on Find a TenderOpen source ↗