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PROCUREMENT OPPORTUNITY

Retail Concession – Main Foyer, Guy’s Hospital

Guy's and St Thomas' NHS Foundation Trust · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 00:40.

Opportunity overview

Guy’s and St Thomas’ NHS Foundation Trust (“the Authority”) is inviting tenders for a new retail concession to operate within the main foyer of Guy’s Hospital, London. The successful provider will be awarded the right to design, invest in, and operate a commercially sustainable and patient-friendly retail solution, enhancing experience for patients, staff, and visitors while delivering financial return and social value. This is a concession contract as defined under the Procurement Act 2023. The procurement is being run as an open process and is open to all qualifying suppliers.

Classification

  • CPV55300000 — Restaurant and food-serving services
  • CPV55330000 — Cafeteria services
  • CPV55900000 — Retail trade services

Lots

  • Lot 1£8m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-050a1e
Status
active
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
7 Jul 2025, 23:59

Tender Period

Ends
16 Jun 2025, 17:00

Communication

Future Notice Date
30 Apr 2025, 23:59

Enquiry period

Ends
2 Jun 2025, 17:00

Special regime

concession

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
active

Value

Amount
8,000,000
Currency
GBP
Including VAT
9,600,000

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality

Numbers

Entry 1
Number
50
Weight
percentageExact
Criterion 2
Name
Social Value
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Name
Commercial
Type
price

Numbers

Entry 1
Number
40
Weight
percentageExact

Contract period

Ends
31 Aug 2035, 23:59
Starts
1 Sept 2025, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI45
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKI45
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
55300000
Scheme
CPV
Description
Restaurant and food-serving services
Entry 2
Id
55330000
Scheme
CPV
Description
Cafeteria services
Entry 3
Id
55900000
Scheme
CPV
Description
Retail trade services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
018271-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
1 May 2025, 09:52

Planning and budget

Documents

Entry 1
Id
017967-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
30 Apr 2025, 12:40

Milestones

Entry 1
Id
engagement
Type
engagement
Status
met
Date Met
21 Apr 2025, 00:00
Description
As part of the preparatory work for the forthcoming procurement of a retail services concession at Guy’s Hospital, the Trust undertook a structured market engagement process in April 2025 in accordance with the Procurement Act 2023. The purpose of this engagement was to assess market appetite, gather supplier feedback, test key assumptions within the draft service model, and ensure that the procurement was accessible, proportionate, and capable of attracting high-quality proposals from a diverse range of providers. The Trust (supported by its procurement advisors, Neller Davies) held preliminary engagement sessions with at least five organisations representing a cross-section of the UK food and non-food retail sectors. These included: 1. A high street coffee chain operator 2. A regional convenience retailer 3. A hospital-based SME café provider 4. A national concession catering operator 5. A social enterprise with experience in NHS retailing Each session included a walk-through of the draft RFP and service expectations, and gave providers an opportunity to comment on the following: • Commercial viability of a turnover rent plus MGR model. • Appetite for capital investment with a 10-year concession (and break at year 5). • Interest in occupying the Guy’s Hospital reception space under a single-operator model. • Ability to deliver 24/7 service through blended staffed and automated formats. • Fit with social value and sustainability ambitions, including local sourcing. • Interest in participating in the formal procurement. Additionally, an open Market Engagement Briefing was held online to allow other interested suppliers to register their interest and access early draft documentation. Providers were encouraged to express preferences for individual outlet types and to raise any concerns regarding operational constraints, risk-sharing, or TUPE.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PDZC-6438-DGPX
Name
Guy's and St Thomas' NHS Foundation Trust

Roles

buyer

Address

Region
UKI44
Country
GB
Locality
London
Postal Code
SE1 9RT
Country Name
United Kingdom
Street Address
Great Maze Pond

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PDZC-6438-DGPX
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · London · UKI44 · SE1 9RT · United Kingdom
  • Delivery location · UKI45 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-050a1e-2025-05-01T09:52:18+01:00Preliminary market engagement notice on Find a Tender ·